BlackBerry Smartphones No. documents2go at all

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• My screen blackBerry Smartphones has been frozen all day? Help, please!

  Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

  This morning, installed an app to rename my files of music, called MTagz or something like that

  directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

  Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

  I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

  Thanks for your help

  Hello and welcome to the community!

  Given your procurement method, I recommend that to start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

  Regarding your question as stated, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• BlackBerry smartphones receives do not all emails on Storm

  I get only about 1/3 of my email on my Storm. I have a POP account with a 3rd-party set up with the Blackberry e-mail system to leave emails on my PC and send to my BB Storm.

  The instructions on the forums said:

  If you have a problem sending or receiving e-mail messages,
  Send books to service for your BlackBerry Storm smartphone.

  To send service directories, follow these steps:
  1. on the home screen, click Settings > e-mail settings.
  2. in the email accounts screen, display the menu and click on Service of depreciation. <== this="" option="" is="" not="" on="" the=""> of the storm

  3. click on Send Service books.

  How can I make my email forwarding more reliable?

  Hello!

  A bit of clarification, if you don't mind. Do you use the desktop redirector to send e-mails you or do you use BIS to draw from your POP account and send you Storm?

  If you use BIS - how do you have your PC e-mail application set about e-mail leaving on your POP Server? If your PC is to remove them from the server, then it could be a matter of time - if your PC is to remove them from the server before the polling interval BIS, then they wouldn't be here when BIS tries to shoot them.

  With respect to the service books, I can't say clearly if you listed all the steps... they are:

  1. Setup
  2. E-mail settings
  3. (sign in if you have created a password)
  4. scroll and highlight (do not click) the email account appropriate to handle BIS
  5. Click on the button (the button to the right of the green phone button) BB
  6. Select Service books
  7. Click on "send Service books.

  If the option "Service books" is not in the menu, then maybe something else is missing. Have you tried logging into your site Web of BIS (http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F) carriers? I found it easier to manage the parameters of BIS from a PC and this site since the storm of the interface. (You may need about the storm, create an identifier and a password first... then you will be able to connect via the BIS Web site).

• BlackBerry smartphones no Internet at all

  Well, last night my bis has expired. So this morning, I loaded my airtime and active time my new bis, airtime has been deducted and bis shows his assets, but I still have no internet access in the blackberry browser (it gives me this message, "unable to connect to the Internet, please try again later. If the problem persists, contact your service provider. ") and my whatsapp is offline as well. I followed to the host steps, Routing Table my sim and the battery for 5 minutes as and put it all insert the again and turned on the phone, still no access and whatsapp is always offline. I phoned my service provider, they opened a record of the case for me. However the last time I did it, the problem was not solved. I had to get a new sim card and number, which was last month. I get a new sim card whenever I encountered this problem.

  So please help me to solve this problem. There is nothing wrong with my phone. It must be the BlackBerry Internet Service. Is currently really offline? Help, please...

  Lene

  "took my sim card and battery for like 5 minutes and put all back and turned on the phone, still no access and whatsapp is always offline.< i'm="" sorry="" but="" you="" didn't="" seem="" to="" read="" my="" whole="" problem.="" my="" battery="" has="" been="" out="" of="" my="" phone="" for="" a="" very="" long="" time="" now="" and="" i="" still="" don't="" have="" internet="" access="" or="" a="" working="" whatsapp.="">

• BlackBerry smartphones, I've lost all Bbm Contacts

  Hi, can someone help me please? It seems to me losing all my bbm contacts, even though I've done quite a few backups before, even I did with Blackberry Protect. I am at a loss here.

  All this happened when I changed service provider. I had previously asked if this was going to happen and there was the answer No. All asudden yesterday (one day after the switch), I was on the road and all my contacts disappeared. I tried the support through Blackberry Protect to no results.

  Help, please.!

  PS I see some ".bak" in "file backup" and a "bbm.db" one step backward, if that helps.

  Well, Thx, I crossed the .bak files and found an old copy of backup who had contacts. I had to manually select the items to RESTORE well. I have verified that BBM related files. I resolved to the fact that it's the best I can do. My contacts I added said that I disappear from the list here, I guess they were not visible from my end. So I guess that the rest will be re-add me in due time.

  Once again thanks for your response.

• BlackBerry smartphone how to mark all as read unread messages in both. ?

  Hi guys

  I have set up my corp support BIS mail in my blackberry. I'm getting around 100 + emails within the hour. Even I read in my corp outlook, blackberry still displays "no LU.

  When I set up I have an open to synchronize my mail delete with my vision of the body not Inbox .

  I'm totally tiring to go and open all unread mail as read. In my blackberry then I would be very great full if someone help me to teach me to read the mail all unread to read both.

  Thanks in advance.

  Concerning

  Mr. Sidibé Ganesh

  Hi all

  Select mail not read first and third or fourth mail simultaneously, then scroll down until the last mail read and choose. Now, all unread mail has been selected. Press the BB button and select Mark Read. All unread mail is now read.

  Concerning

  Mr. Sidibé Ganesh.

• BlackBerry smartphones unable to display all Emails?

  I just got my new curve 8330 bberry (with Sprint) and have activated my company with my corporate email server.  For some reason I can't view e-mail is earlier than today's date?  (I used to have a plam treo, and it was a simple setting that would ask how long you want to e-mail messages to show. "do not display older e-mails that...". 1 week, 1 month, etc.)

  That is, I am interested in my Inbox on my computer right now I have 10 points inside, there are 7 from today and Aug. 3 that I need to keep.  But on my bberry, I see not the older?  Is this a setting?  Everything is wireless synchronization and perfectly.

  Any suggestions?  Thank you!

  I read through old discussion forums, and you are all pros!

  -snemyr

  It is a parameter of your BES IT admins.
  Sometimes, the first time that you connect to your mailbox to Blackberry.
  All future emails will be sent to your device.

  for 3 important emails, just send to yourself.

• BlackBerry® Smartphones email received to all outgoing emails sent?

  Hi all

  I use my new Blackberry Storm to receive my personal emails from my account Google (Sky email however).

  I compose and send an email every time, I get a copy of this email as unread in a new email.

  He sends it to the recipient, but I get them so

  Any ideas?

  Thank you very much

  Adam

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

• BlackBerry Smartphones impossible to uninstall all versions of DTM (5.0.1 or 6.0)

  Since my computer is automatically downloaded and installed DTM 6.0, I got nothing else problems.  I was unable to get 6 DTM to recognize my BB Curve 8330, so decided to go back to version 5.0.1 which worked flawlessly. Unfortunately, I could not uninstall 6.0 and get error 1316.

  I watched all the answers previous to this error and followed the instructions - made uninstall cleanup as described in KB02206, even do the 'additional information' at the bottom of this article, without success. I always show the two office managers Blackberry list programs, but the Control Panel does not recognize them as not being programs, so I can't uninstall. I even tried to reinstall the version 5.0.1 despite this without success - the same error.

  I am running Windows Vista, 64-bit with all the critical updates installed. I was using Trend Micro Internet Security initially, but recently switched to BitDefender. I have a lot of hard disk space and 4 GB of Ram with a Dual core processor.

  I really hope someone can help me with this.  I'm more concerned by the day as I don't have a recent backup of my life!

  Thanks in advance

  Linda

  Hey palmerbear,

  Welcome to the community of BlackBerry Support Forums.

  It will take some time to solve this problem, just to notify you beforehand.

  First of all, we need resolve error 1316, which is caused by the install shield. Follow the instructions in KB04272, once you do this.  Then follow the instructions at KB02206.

  You may find the Windows Installer Cleanup utility to remove physically BlackBerry Desktop Software programs/features.  If you do a search on google, it is very easy to find.

  I hope that this information helps out you.

• BlackBerry Smartphones Will never learn all this? Help with contacts &amp; ILA

  Glad this forum is here and many users savy!

  Help!

  I have all my contacts transferred over other phones.

  I went through and cleaned and updated for each contact. She is now my problem or screwup.

  You can use one or more of the phone numbers for a contact. (And yes I know it's ok to be here or in the menu box it would not "call home", "call work" 'call moble' ect)

  SO!

  I have my son in the contacts list.

  That he has given:

  job #.

  Moble #.

  # Home

  email address

  I have a contact for:

  Home page...

  There our home telephone no. (I put it in the phone in if ever lost hope he can give a clue to help the recovery)

  Now!

  When my wife calls on the phone at home, he gives the ID of my son called.

  Then

  Is limited to a single number each contact?

  What I screwed up?

  How to fix or make things?

  Is there a priority number?

  Once again, thank you for the forum and help

  Hi steveabenton and welcome to the Blackberry Forums

  (A joke) The latest generation of Blackberry devices is smart, in an emergency situation if you need save your wife or your son, you prefer your son right?, ok, your new device too.

  If you shared a number with two contacts, the unit displays the id for the first contact that you created on the device using that number.

  My suggestion, remove the number of home for your entry of son.

  If you need anything else just ask, you are welcome.

• BlackBerry smartphone how to save all my contacts on my Sim Card

  I just bought a new curve and can't find a way to transfer all my contacts on my sim card at the same time.  The gentlemen at the store told me it was possible.

  It is not possible to move all contacts from the SIM card at the same time. You can copy the address book to Blackberry SIM, but not conversely.

• BlackBerry Smartphones Storm calendar event 'all day' views in 2 days

  Desktop Manager v 4.7.0.37

  Storm 9350 v 4.7.0.122

  My annual events to Outlook sync the storm through the Desktop Manager.

  However, an annual event (e.g. birthday) shows over 2 days.

  Example: Birthday of sam on Storm Watch:

  23 June:

  Sam's birthday, watch on 23 June wih alarm and repeat symbols

  Details of the opening shows: (open the occurance) "All day event" is checked

  Start June 23,

  End June 23,

  Duration 1 day.

  Time zone Eastern Time (even),

  Display as free time.

  Reminder 30 min

  24 June:

  shows all the details above with no change.

  Why does birthday again June 24 if the appointment ends on June 23?

  This behavior occurs consistently for all annual events.

  Best regards, Rick

  Thanks for the comments.

  It appears that the problem was that the information of the 2 versions of the calendar stored on the BB. One of the calendar versions had the question as previously mentioned on gle all-day event is not from 12 hours.

  Using the procedure from the thread on 'calendar since update problem '.

  (a) removed the CICAL for my email. Check that that a timetable "default device" remained

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11703&sliceId=1&docTy...

  (b) synchronized single from Outlook to BB

  I now have a calendar and 'all day' events show once the correct day.

  Thank you for your help.

  Best regards, Rick

• BlackBerry smartphone how to remove all the data on my blackberry when the buttons do not work?

  I have a Blackberry Curve 8330.  Yesterday the buttons stopped working.  I could use the phone only via Bluetooth.  Based on the information from this forum, I tried a number of hard resets and updated operating system.  None worked.  Verizon is to exchange the phone, but I don't want to send the phone back with all my info on this subject.  Is it possible to erase all the information on the phone without using the keyboard and the normal delete process memory?

  You can make a backup of the device using Desktop Manager > back up everything first.

  Then, you can use JLCmder to reset to factory settings:

  Follow the instructions in this link:

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/18789-Jl_Cmder.html

  At last-

  This looks like what I've seen several times on a device with moisture damage.

  Even sitting on a countertop bath during a hot steamy shower or bath can cause the trackball and keyboard problems until this THAT well dry.

  Really, it is more common than you think.

  1 the battery immediately! Do not turn on your BlackBerry device.

  2. allow the device to dry in a warm, dry place for 3 to 5 days * (see below)

  3. DO NOT "check it every day" by placing the battery in. Leave what would to dry completely. It takes time. Replacing the battery to check it can damage only (humidity + power = disaster).

  3. If the unit is hot after the drying period, let it cool to room temperature before placing the battery in the.

  * Suggestions on your BlackBerry in a warm dry place (open, with battery):

  • Place the BB in a container of dry uncooked rice, and then you can also place it in one of the locations mentioned below.
  • On top of all heat dry emitting electronic components: TV or CRT, LCD, TV cable box / Satellite or plasma monitor
  • On the dashboard of your car on a day sunny

• BlackBerry Smartphones Internet is on all time

  just about everything that I try my blackberry can't load everything that needs internet, which is odd I used it just earlier today with success. I don't have a data plan, I use my home network. Everything works very well, including my old Nokia, I'm currently that, type except mt blackberry, I know not what is the problem and how to fix it.

  OMG I have a remove the battery reset and it works now!