BlackBerry Smartphones PC vs Handheld > sync question

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• BlackBerry smartphones deleted calendar data syncing with Outlook

  Can someone explain why data calendar are deleted after so many days, weeks, etc? It is to be deleted in outlook and my Blackberry. I checked the sync settings on my office softward and it doesn't seem to be something that I've selected which would remove the information. It is quite critical, because I keep my calendar paper copies.

  Thank you

  Tim

  Cool!
  If this resolves the problem:
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• BlackBerry Smartphones bb do not sync with outlook express address book

  The Director of the office, it seems to sync properly, no error message. But nothing new appeared on the address book in Outlook Express. Should not phone numbers and etc. copy in outlook and contacts list? Help!

  That seemed to work! Thank you very much!

  Another question - I put it on my blackberry to delete messages on the box to the letters and Pocket, but it does not. I have to go and delete all messages on my pc again. A way to solve this problem?

• BlackBerry Smartphones Intellisync error when syncing with Bold 9930 (issues of the Organizer)

  I recently received the following error message Intellisync trying to sync my Bold 9930 with Outlook: "error occurred. Error code: 0x80043ac9. See the documentation.

  Someone has any idea how to solve this problem? My Organizer phone and Outlook is more 'talk' between them, which is not a good thing.

  I am on Verizon and I have 7.1 Bundle 457 loaded on my phone.

  Hello blackpowerbunny,

  The following article should provide you with more information on the 'encountered error. Error code: 0x80043ac9. See documentation"message that you receive when you try to synchronize your smartphone from BlackBerry using the BlackBerry® Desktop Software:

  BlackBerry Desktop Software displays the error message "error code: 0x80043ac9 - http://www.blackberry.com/btsc/KB25869 .

  We hope this helps.

  Thank you.

• BlackBerry Smartphones, I can't sync my mac address book and BlackBerry

  I have managed to install the BlackBerry Desktop software and was able to sync my calendar.  However, my contacts are not synchronizing.  I get a message that my phone is updated wireless and I need to turn it off.  I follow the instructions to access the options and selected desktop or synchronize wireless off; None of these options exist on my phone options.  I don't know what is a BES, but I don't think that I have one; It is a personal phone.  I have read several posts on this subject, but none of them does not seem to answer this question.

  That's what I'd do.

• BlackBerry smartphones "BOLD" problem Calendar Sync with PocketMac and Desktop Manager 4.6

  # The RIM case: 5499753

  I have 4 email addresses attached to my BB "BOLD".
  When I go into Options / Advanced / Default Services / calendar, I have 4 entries (all e-mail addresses).

  If I go to calendar, Options, there are all of an additional entry in "Default device" 4 as well as e-mail addresses.

  Regarding the calendar by address entries, it is divided as follows:

  Email 1) 1
  E-mail 2) 0
  Email 3) 50
  Default device) 38
  Email 5) 0

  When I try to synchronize, the desktop software sees only the #3 email that is my rogers.blackberry.net with 50 entries and sync in Outlook, resulting in a loss of events in my Outlook on my desktop. All events are still in bold.

  I can not also move all the elements of the default device and assign it to the category E-mail no. 3, which reduced from 38 to 37 and from 50 to 51.
  Once you have received an entry on the device, you cannot change the e-mail addresses associated with the event.

  Removing the servicebooks (CICAL all) the default device entry has the combined entries.

  Once the service books are sent to the device, it then splits them again.

  This seems to be a problem with the Blackberry "BOLD" operating system, or a problem of service book (since when CICAL service books are deleted, calendar entries all combine for peripheral list by default.)

  This also happens on WinXP with 4.6 DM, is not platform specific.

  OS: 4.6.0.125 & 4.6.0.134 tempted.  Both have the same result.

  Just got off the phone with RIM support.

  Here is the procedure:

  All backup data

  Do a thorough cleaning (Options, Security Options, General settings)

  Content compression set to disabled

  Save the settings

  Return to the General settings, Blackberry press button and wipe Handheld.

  Load DM and go to the backup/restore, advanced.

  Load your backup file.

  Restore only the peripheral calendar (drag the calendar on the right)

  You should be able to see in the calendar options, device default calendar with all the entries.

  Synchronize in Outlook.

  At this point, you should have all your entries in Outlook.

  Hard Reset (press left ALT + SHIFT RIGHT + DELETE and hold the button until it restarts the device)

  Go to the website of your provider BIS and remove all the entries that you want as the default calendar.

  Set the date and time on the device.

  Turn on the wireless Radio

  Return Service directories from the BIS website.

  Go to Options, advanced, default Services.

  Set default CICAL (this should be the one you really want to like the calendar by default and the only one on the device).

  Set the default CMIME if necessary.

  Add the e-mail addresses that you deleted on the BIS website.

  Return service directories.

  You should have all your e-mail addresses and no. peripheral in your calendar, by default.

  All entries in the calendar should be associated with the address you chose as the default value.

  Resync using DM.

  Note - PocketMac 4.1.25 is not supported with the "BOLD".

  This creates blockages and major sync issues.

  I have run this procedure from a computer running Windows XP with Office 2003.

• Accidents of blackBerry Smartphones Lotus Notes calendar sync

  PC: IBM Thinkpad R50e: Windows XP SP3

  E-mail: Lotus Notes 8.0.1

  BB: Blackberry Storm

  I had initially sync Contacts & calendar of installation via the USB port.  Initially, everything worked OK.

  Calendar - 2 way push/pull.

  Then a week ago that ran the update of the calendar, reported changes to update. Once accepted the Desktop Manager software has crashed with a command prompt to send the question to Microsoft. I uninstalled the BB desktop software. Guaranteed clean registry etc. entries. Reinstalled BB Desktop Software.

  Calendar synchronization failed.

  Then tried a little nudge to go - diary of Lotus Notes to BB.  Ran OK.  2-way push/pull fails.

  Any thoughts on what is the cause would be appreciated.

  Murray

  iturbide - you are right - turn off sync participant solves the problem

  Thanks to everyone for their suggestions and comments

  Murray

  Iturbide wrote:
  I had the same problem here:

  -Windows XP SP3 - English
  -Blackberry Desktop 4.7.0.7 (November 4, 2008) - English
  -Lotus Notes 8.5 (20081211.1925) - English

  BlackBerry Desktop crashes with syncronizng when it is about the process of "Reading Lotus Notes Calendar".

  1. to workaround > sync disabled participants.
  On the selected main manu "Synchronize" configure them-> synchronization. Clicking 'sync '. Calendar selected Intellisync menu and click on 'Advanced' them 'mapping of the fields. Disabled arrow between ' guests <->the meeting. Press 'OK '.

  He passed the process of "Reading of Lotus Notes Calendar" and worked for me. He didn't stop working.

• LOCKED out BBM because of PASSWORD blackBerry Smartphones do NOT KNOW OR QUESTION FAST

  My daughter tried to activate BBM7 on his phone - it did not work as she bit to enter his password (that she has forgotten) or his quick question (which she forgot also) how can regain us access to his account BBM? Hepatitis has spent ages on the phone for the Virgin who couldn't stop and the only assistance available the BBM seem to be various links of email that I do not understand that I'm a complete technophobe! All help gratefully received

  This happened to me today.  Head to https://blackberryid.blackberry.com/bbid/login/ from a computer, click on forgotten password and follow the directions.

• Error 507 for blackBerry Smartphones and RIM Handheld Communications Manager

  I tried to download the latest version of the app world and bbm. But would not load. Received error message 507.

  Tried reloading software but would not let me connect because of RIM Handheld Communications Manager wouldn't let me...

  Any ideas how I can get my bb working again. Never go wrong with a cell phone before. Terrible service of bb.

  Nathan

  Error 507 means that the device doesn't detect any operating system installed on the device.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  VIA | JSanders

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

• The calendar entries blackBerry Smartphones duplicate on handheld

  I have a new Curve 8310.  After making a few synchs after making additions/changes to my Outlook calendar, all my calendar entries duplicated on your handheld.  One of the duplicates can be deleted, but then he removes the entry of my calendar Outlook the next time that I run a synchronization.  The other duplicate entry says that it cannot be deleted because it was "externally deleted."  How can I solve this?

  Easy fix would be to clean your pocket computer then re-sync again. Backup of your handheld before wiping the device just to be safe. To wipe the handheld go to Options > Security Options > General settings. Press the menu button and select wipe Handheld.

• BlackBerry Smartphones RESOLVED Yahoo Calendar sync: "access error to the internal field map.

  Hello.

  I received the error "access error to the internal field card" when trying to sync it with my Yahoo calendar.  I couldn't find anything online (including Blackberry support pages) for this error, but another user who has the same problem (http://forums.crackberry.com/f79/new-problem-phone-desktop-synch-57783/). The synchronization was successful in the past.

  Julianna

  Hi and welcome to the forums!

  I would reinstall the desktop software, a map of internal field, I think that would be connected Office:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15091&sliceId=SAL_Pub...

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• Not getting blackBerry Smartphones contacts do not sync with Blackberry

  Hi I have a blackberry 9220. Whenever I have a single gmail contact appears in the list of contacts. However any contact that is backed up does not appear in 'gmail', I also other configured email on my phone, that none of them appear in the list of contacts while saving a new contact.

  Please help as Im unable to display one of my contacts on gmail.

  Thank you

  Seema

  Hello

  Once the contact sync is enabled for e-mail accounts, then synchronization will start to work.

• BlackBerry smartphones dreaded 0x3b21 error sync with Curve 8310 DM 4.7 on XP pro 3

  No joy with 4.7 DM to DM 4.6 (4.7 by the grip of way on the recording of "modules" when installing like 4.6 done so!)

  Here's the video:

  http://www.YouTube.com/watch?v=u6tS8vvokEM

  (I have many more like this for 4.6, the DM is facing problems in my humble OPINION)

  CK on:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB01451&sliceId=SAL_Pub...

  (where is the Permanent URL of tracing?)

  I'm not alone in this struggle, so I hope that some will benefit from the demo above.

  I had no SUCCESS in sync my curve for more than two weeks... (I'm looking more to the Iphone and Android now).

  That said, I need of those in the know to decipher this cryptic message. In fact, I need a fix. Let someone else read this and tell me the solution or workaround.

  This is my journal of trace

  Mon Dec 15 20:36:59 2008 - Intellisync Log file.

  Mon Dec 15 20:36:59 2008: error loading system failed - {F64973FB-7CB0-460E-9DCC-36A023757617}.4151 a.\iluptbl.cpp line 245
  Mon Dec 15 20:37 2008: error loading system failed - {F64973FB-7CB0-460E-9DCC-36A023757617}.4151 a.\iluptbl.cpp line 245
  Mon Dec 15 20:37:03 2008: error 0 x 80040107-2147221241-2088370138 a.\olkfolders.cpp line 393
  Mon Dec 15 20:37:03 2008: error 0-2088370138 a.\olkfolders.cpp line 322
  Mon Dec 15 20:37:03 2008: error - 2088370138.0 at la.\OlkFolders.cpp line 152
  Mon Dec 15 20:37:03 2008: error 4237.4237 to la.\callback.cpp line 1103

  Landry says:

  I had the same error occur with DM 4.6 with my Curve 8310. I got the job of synchronization at the beginning, but it has stopped working shortly after. Once I made the debug log, I found the same error 0 x 80040107 a.\olkfolders.cpp. So I decided to create a new Outlook profile and switched DM to use instead and everything is good! Just to let you know, I couldn't even change the Configuration of the synchronization without seeing the error.

  I just got the phone recently so I guess while I was trying to understand the configuration that I had made a change somewhere in Outlook or DM and that caused the errors occur. DM uninstall and delete all settings are a complete waste of time.

  Create a new Outlook profile seems to be the fix for me. And like you, the uninstall has been a waste of time. Moreover, I had no joy with the edition of the Configuration of the synchronization without seeing the error.

• BlackBerry Smartphones Lotus Notes Calendar Sync

  I just bought a Blackberry Curve 8310.  Is there a way to only synchronize your calendar 2009 Lotus Notes only?  I tried to sync and he returned for many years.  I was able to get into my Blackberry.   My system crashed and I had to reinstall the SW of BlackBerry Desktop Manager.  I tried to sync again and it stops at document 372.

  Message:

  BlackBerry Desktop Manager has encountered a problem and needs to close.  We're sorry.  I made one for more information on this error and it shows
  Error signature
  AppName:desktopmgr.exe APPVER:4.3.0.17 ModNAME: Insections.dll
  Offset 7.1.1.48 ModVer: 001a28dd

  I was not able to sync my calendar, removed what I had in my Blackberry from my original and new sycn, revived to document 372 I encountered the error.

  Appreciate if anyone knows what I have to do.  Thanks for your help.

  You can check if you have all attachments, you need to remove the attachment and the synchronization again.

• BlackBerry Smartphones real time to sync with the calendar?

  I'm relatively new to Blackberry, my Motorola Q would make a synchronization of calendar in real time with my Outlook calendar on my pc at home. When I added an appointment in the Q, the Outlook calendar could be updated shortly, is it possible to do it with the curve 8330? So I don't have to come all day from home and plug it in. Thank you

  Hi and welcome to the forums,

  Wireless calendar synchronization is available only for BES users at this point, so if you or your business to work with a Blackberry Enterprise / Professional Server, then you will have sync wireless real-time.

  However, if you use the BIS service, you can only synchronize with Blackberry Desktop Manager with your PC.