BlackBerry Smartphones phone has no sound, no transmission of voice

Phone to call and accept calls, but when connected, no noise, no voice will anyway.  Voice mail allso connects, but not sound.  What can I do?

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Hello and welcome to the community!

Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

Best!

Tags: BlackBerry Smartphones

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