BlackBerry Smartphones phone not allowed MM6

Similar Questions

• BlackBerry Smartphones phone not allowed MM6 - SOS

  Hi all

  I have a BB 9000 "BOLD". Since yesterday, I saw this message on my phone "Phone not allowed MM6" and "SOS".

  I tried to reset the phone and check all settings and security options, but I couldn't find anything wrong. No body can now call me and I can't make any calls. If someone call me, they will find "the phone is off. I checked my Sim Card on another phone and it works correctly.

  I bought this phone about 2 weeks ago and I am currently in Iran, Tehran. Phone has been perperly in the last 2 weeks.

  I just plugged my phone yesterday to my laptop by USB to charge. I plugged before on my laptop by USB and it works fine.

  I'd appreciate your kind help.

  Best regards

  Janick

  Hello

  For your information, it's a Sony Erricson cell. In any case, I found what the problem is.

  The phone works fine, the problem was with my mobile network. They do not have enter my serial number of the cell phone.

  I send them the serial number of my cell phone and they told me during the next 24 hours that they will register it.

  I tried my BB with a different Sim card that uses a different mobile network and it works fine.

  Thank you for your attention.

  Best regards

  Janick

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• BlackBerry Smartphones will not allow the new blackberry ID association

  My wife has upgraded to a new blackberry Z10 and gave me his old Blackberry Curve 9300 but it won't let me change the ID associated with the phone - blackberry there still IDS of my wife, even though she is now running on his new phone.  I created a Blackberry ID - how to do it with the Blackberry Curve instead of my wife.

  Hello andrak01

  Welcome to the Forums of the BlackBerry Support

  Please follow this Base of knowledge to solve that issue you:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

  Let us know if you feel any problem.

• BlackBerry Smartphones SIM not allowed

  My BB 9780 displays this message today and bothers me a lot!

  I have red posts on similar problems but don't always know exactly what to do!

  Please could someone explain how to solve the problem!

  Honestly say - I very much regret to get this BB Phone

  Thank you!

  If your BlackBerry does not accept the SIM card, it's a GOOD thing.  This means that he found something wrong with it and is unable to continue to provide you with your BIS, which are the important things like BBM, email, internet, facebook, twitter, etc..

  The solution?  Take your phone to your carrier, tell them that the SIM card isn't good, get another and come out happy.

  I hope that helped you.

• BlackBerry smartphones does not allow voice notes Delete?

  Hello

  I have the Storm 9530

  For some reason he isn't back note me to delte my voice, I tried through the media/voice note / delete option and past the other route to go to applications/voice note recorder/view voice notes / remove option down... both seem to do nothing for me...

  Anyone with ideas... little help would be greatly appreciated.

  Thank you guys!

  Try this: when the unit is on, remove the battery, wait a minute and return the battery.

  After this attempt to remove voicenotes.

• BlackBerry smartphones are not able to put songs on my storm... Phone not connecting

  I installed the Desktop Manager and when I click on the section media says I need turn on mass storage. I have the memory of mass, but it is not always connect. What can I do to fix this because I really want to put more songs on my phone.

  My phone is not fully install on my computer because it says there is a problem with the drivers of Bluetooth devices, I don't know what it is for, but I guess that its important. Where can I find the drivers to install on my computer?

  Any help is appreciated.

  Hello brend82 and welcome to the community of BlackBerry Support Forums.

  Take a look at this article from the BlackBerry Technical Solution Center

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not dial the phone number of the browser

  I "upgraded" to the OS 6.0.  Now my BB does not allow me to click on a phone number I see on the internet and dial.  I have to read the number, memorize, close the browser and manually push in numbers.  UGG...   It's rotten.  Any suggestions?  T-Mobile continues to tell me it is the Web page I'm on, but he is clearly not that.  OS 6.0 is quite the downgrade.  If someone can hear the ugly notifers they call ringtones?  The assistance service directs you to buy ringtones of appworld.  What a pot!  Sell a phone that you can't hear the ringtone.

  I solved the problem by getting BlackBerry.  Now, I'm fully functional on a new Android phone.  Good luck.

• BlackBerry Smartphones can not connect to App world via PC and Blackberry phone, someone knows how to fix this?

  Hello

  It's been 1 month that I used my app world via my phone last using the Wi - Fi connection to download an application. Last week, I try to download an application through my PC, but app world does not recognize my phone when I try to download. I ve tried solutions fix my phone not recognizable around the world of the app in the PC, but nothing happened. So, ive decided to connect to wireless again. But when I try to connect to the world of the app, it says that,

  "You are currently on a service plan that requires a Wi - Fi connection to use this application. If you want to use this application outside of a Wi - Fi connection, please contact your service provider to upgrade of data plan".

  Can someone help me or know this problem?

  Thank you. Hope someone can help me with this.

  Hello! Thanks for your reply. Ive has already know what is the cause of this issue but, initially, Im just using my BB Phone to connect to the world of the app and work with my solution. So here it is to connect to App world using BB Phone 1. Connect wifi 2. update your Blackberry ID and password on your phone, it is, I've just updated my Blackberry ID and password because I forgot to change my information on my phone. 2 months ago I change my ID and password to the web, so I think that the world of the application is unable to recognize my old identity. haha hope it helps others

• BlackBerry smartphones can not make or receive phone calls

  This morning, having never had a problem with my phone before, I have a message that says "SIM card rejected" right to the very top center of my screen. In the very right corner it says "SOS" in red. My phone is less than 2 months old. Please tell me this is an easy solution. I'm very techno-challenged.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/kqMaD3

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

  Thank you

• BlackBerry smartphones can not send messages or make phone calls

  My BB torch worked fine earlier, but there is an hour, it just stopped.  He has connections and bars, until in the Connections window bit. I tried it turn on and off as well as to take out the battery after it's off to reset.  I tried to remove all of my old conversations in the phone as well. I can still connect to the internet on this topic very well.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• My phone blackBerry smartphones does not display my address book!

  My Blackberry 8900 does not show my address book. The addresses are here and on the sim card, but I can't view them on the phone. I tried copy them but doesn't seem to work. What I'm doing.  Thanks in advance for your help.

  Are the contacts to your BlackBerry address book and on your SIM card?

  Or ONLY on your SIM card?

  Open your address book, press the Menu key then click on filters and make sure that no filters are checked.

  Now, back in the address book.

  No matter what?

  If this isn't the case, please give some details of your situation.