BlackBerry Smartphones problem connecting to Blackberry App World

Hi there, hope someone out there can offer help or advice. I recently had difficulties to access the App World on my 8310. Receiving the message "upgrade your service to a plan that includes browsing and discover a world of possibilities at Blackberry App World. Contact your service provider for more details"I contact my service provider (Vodafone UK) who confirmed my plan includes navigation. I am able to web access, vodafone live, facebook, etc., but each time to connect to get App World, the same message. Tonight, I deleted and reinstalled the latest version, but no change. By the way, I was able to use the service in the past downloaded app facebook etc, it's just in the last four or so weeks I have encountered this problem.

I also removed battery etc to see if restart works, but nothing works.

Someone has suggestions

Thank you in anticipation

Hello and thanks for your reply,

After surfing through a large number of entries on this forum, it seems that I was not alone with my problem, seems to be a problem of RIM on each network carriers, however, I phoned Vodafone UK, who have been very helpful and resent my service books and prayed I confirmed my email addresses registered with my blackberry via my pc. As a precaution, I removed App World on my device and it recharged, and fortunately it seems to work now.

Hope this will help others out there

Cordially Thjanks and kind

Tags: BlackBerry Smartphones

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