BlackBerry Smartphones problem opening attachments

Similar Questions

• How can blackBerry smartphones, I open attachments

  OK, I get e-mails with attachments and can not find a way to open them.  It's driving me crazy!

  With the trackball, go to the attachment and press the trackball.

• Smartphones blackBerry "BOLD": cannot open attachments to emails or send emails

  I have the "BOLD" and it works very well for a month. Then, I got my Peral (an old that I dropped in the snow) to finally turn it back on and used the Fund Manager to transfer my contacts and settings of my "BOLD". Once I did that I can no longer use my "BOLD" to send emails or open attachments to emails. I get e-mails very well however. When I try to open the attachments I get the message "cannot perform more demand. Service book information not found ".

  First of all, what is the book of service? because I saw another post saying try to reset but I don't know how I could go about this.

  Secondly, any ideas on what I could do to make it work again? Is there a system restore? Or restore default settings to get rid of the changes I made when you use Desktop Manager to update my settings?

  Thanks for any help!

  Hello

  On the Blackberry will first of all for advanced options options-host routing tables-press menu key and select Register now.

  You will receive an activation message. You are now properly registered with the network.

  The next thing is to send service directories. A service book contains information that configures the interaction between smartphone BlackBerry with the BlackBerry Infrastructure. It also allows specific services for your BlackBerry device.

  In the Blackberry, use the email Setup icon and log in with your username and password and send service directories.

  The attached link has pictures to show you how. You will receive an activation e-mail for each account that you have configured on your device.

  You should now be able to send and receive emails and open attachments. Test it to make sure it works.

  If you find that you can send and receive but not to open attachments, the second link will show you how to reset

  your Blackberry attachment service.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

  Service books

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15402&sliceId=SAL_Pub...

  Spare part if necessary difficulty:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04279&sliceId=SAL_Pub...

• CURSOR blackBerry Smartphone PROBLEM

  Dear Sir, I am facing problem for the plotter (middle mouse) for scrolling. It works on some screens and on some it freezes and I can't use hv to use the touch screen. Its a question and wasting too much time during labor and the battery. Pls guide how the plotters to work on all screens.

  For example, it doent work while

  (A) typing e-mail, if I want to scroll down to see previous email.

  (B) Messager of black berries, scrollbar for scrolling in the messages.

  PLS, advice and help the ugtly.

  Thanks Deepak

  Hi antoinesombie

  Welcome to the BlackBerry Support Community Forums

  Wheneven you feel you cursor is affectionate always perform a battery pull reboot as this device on remove the battery wait a min. then reinsert back, wait until your device supports a long restart. See if it solves your problem.

  If it does not help the appointment through this RIM Knowledge Base:

  KB29640 : Trackpad, trackball or the keyboard does not not on a BlackBerry Smartphone

   

  Please try it and let us know.

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• BlackBerry Smartphones problem setting up email

  Hello everyone, I reccently purchased a vodafone bb 8900 to my friend, I unblocked him today and I am currently using a 02 sim card. My companion had set up on the phone but deleted emails before you send the phone.

  My problem is when I try to configure my emails I go to Settings / Setup Wizard / Configuration of email, there is no option to create or add an email account. Only the possibility of using a professional email with an Enterprise Server account. And there is no shortcut to the e-mail settings in the setup folder.

  does anyone know how to configure my e-mail from here?

  PS This is my first blackberry and I am a complete novice with this stuff so if you can keep things simple, it would be greatly appreciated thank you Ryan

  Hello!

  A few things for you...

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=NewBlackBerryUsers

  http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  KB03087 Configure BlackBerry Internet Service, BlackBerry mail and e-mail or account e-mail BlackBerry

  It is likely that some of the seller in the first element steps were not completed... those that must be made before continuing. I suggest to do it again. More... your friend got it on BES? If so, there are a few extra steps (in this picture) that must be made.

  Good luck!

• BlackBerry Smartphones Arrrrrgh! Attachments!

  Since I updated my Blackberry 8820 to software version 4.5, I was unable to open attachments that I used to be able to open: .doc, .xls, .pdf and so on.

  To answer the most obvious two remedies, YES, I have Blackberry Attachment Service installed and activated.  and YES, I have pulled the battery out of it SEVERAL times and done a reset to start this way.  Nor have changed the situation.

  At this point, I'm ready to try the downgrade to the software provided with it when I got it, or completely change phones.  Not being is not able to open attachments base is a real deal-breaker here.

  And please - do NOT suggest I BUY a third party solution that will open anything.  All I want to do is to go back to the same functionality I was previously, with the ability to open attachments basis, without having to pay for something, I already had for free.

  Any suggestions out there?

  Thank you!

  I've thought about it... Download the spreadsheet to my card on my BB, but the strange thing is that ToGo does not have an icon to click on open a spreadsheet... Although if I try to open a worksheet that happens now, he lets me.  Weird how?

  In any case... I guess that I don't sweat not the e-mails received previously that I can't open attachments, because they remain only on my phone for about a week, and I was without attachments for 4 months, if I lose a little more, if not the end of the world... especially since it seems to now work for all new incoming.

  Thanks again for the welcome and for the help!

• BlackBerry Smartphones cannot open Excel xlsm attachments of the Hub

  When I try and open the hub Excel xlsm files, I get the following error message:

  "No observer available for 'filename.xlsm'. Download a Google Reader app to display the attachment.

  I know that leaves can open the file because I can open it my onedrive using leaves. I tried to save the attachment for the PRIV and then try to open it but I get the same error. Without doubt, I was able to download another app like Docs to go, but I don't want to do because we have a fleet of 100 PRIVs and I want a solution that does not receive a new application for all my users. Especially when I know leaves can open the file with no problem.

  I tried to go into the settings of application for sheets, but of course there is no way actually associate .xlsm (or any extension of specific file) manually. All I can do is "Clear Defaults" that does nothing.

  I also discovered that if I send the exact same attachment to my gmail account and open it with gmail on PRIV icon, the attachment opens fine.

  Another thing I learned during troubleshooting is if I save the file to the workstation account or my hotmail account in the download on the PRIVATE folder, then try and open the download icon he will say 'cannot open file'. However, if I save my OneDrive downloads and then try and open it from the download icon will be

  offer open the file with 3 different applications (RSA, import and Lexmark Print Service), but it does not offer the choice of the leaves.

  Finally, if I open the file to my Gmail, make a small change to the file (I typed test in one of the cells) and then save it in downloads, I then open it downloads.

  Certainly a few funky Android issues going on here. I find it very odd that the same exact file name will try to open differently from the downloads icon based on which application saved in this folder it. My brain focused on Windows has trouble understanding why an OS behave like that!

  Other information that may or may not apply to:

  -Several months when I was still on 5 Android (I'm now on 6) I was able to open my hotmail account .xlsm attachment in the hub, but not my work account in the hub. It's the excact same email simply sent to my e-mail from work to my hotmail account and I could open the attachment does but not the other.

  -J' was also able to save the file to my PRIVATE and open it. This is no longer the case. Now when I try and open the file from the "downloads" folder/app, it says: "cannot open file."

  Anyone have any ideas other than download a new application?

  See you soon,.

  Dean

  After working with the support of Blackberry, they have achknowledged behavior is constant in the devices and the problem of development has intensified. They say a future update will solve the problem and allow the Hub to open xlsm files. In the meantime, the best solution I found is to save all the xlsm files in your download folder and then open them using ES Explorer Google game store. He is smart enough to open them with leaves.

  Thanks to all who responded!

• Software of blackBerry Smartphones problem: Turn Off / Full Power Off function & cannot open programs

  My Blackberrry Bold 9900 always (approximately every 2-5 minutes) appears automatically 'unit is expected to start Jan. 17. 2012 at 06:20 "(it shows always the next day and time that I set up the alarm time). This is issue No 1. So, not until the problem no 2: after ignoring this shutting down - something I want to open any program (WhatsApp, facebook or any other program). But it does not work. It opens just a second and it closes automatically after. BTW, I downloaded yesterday a new version of the software... But the problem exists already the day before. Thanks for your fast support. Nicolas

  Unfortunately not!
  BTW, I called my provider Swisscom yesterday, but they told me it's a software problem with the BB and they are not the problem.
  After calling the supplier, I sent my Bold 9900 back to the retailer (guarantee).
  I hope they will fix it for free in the next few days!

• Network blackBerry Smartphone problem

  When I open the blackberry world it say check connection yournetwork and then try agaim

  Thnak you so the forum is really a big blow to hand all of my problems have been take care of thank you

• World of BB blackBerry Smartphones not opening not.

  Hi, I updated my BlackBerry App World for the last (I guess) v4.3.0.32 on my BB 9300 3 curve, but now I couldn't access the application. When I open the screen "switch application", it shows that the App World is running but does not open when selected.

  I tried to reinstall the app but it keeps doing the same thing and I even went with regard to reload the OS (6.0) but always without success.

  Can anyone help me please with this problem?

  maddog550 wrote:
  Yes I did, 5 times now, but it still gives the same problem.

  Ok. Try this weaker version of App World 4.3.0.26

  Using your BlackBerry browser, go here to download and install.

  http://www.theiexplorers.com/OTA/#appworld

• Network blackBerry Smartphone problems

  Hey! I have known problems of network for more than 2 months now... I contact Vodacom service provider and they assured me that their network is working perfectly well.

  I don't know what to do anymore because now I can't access the internet and my Facebook Mobile is just annoying...

  Please help with this problem because I can not continue like this more. Its driving me crazy...

  Please, I beg you!

  Hello Leboh

  Why don't you try to uninstall the Facebook application...

  Open the link in the browser on your blackberry

  http://www.BlackBerry.com/Facebook

  Remember that to access this application, you must have data or BIS plan.

  Kind regards.

  Bravo * don't forget to give to these people who help and advise you about your questions * Can
  Accept as Solution to * comment *.

  @gutijose14

• Message "Mail" blackBerry Smartphones icon opens "SMS".

  When I press or click on the "e-mail" (envelope) icon it opens my text messages.

  I can re - program to open my real email?

  Hi dlhend

  Welcome to the Forums of the BlackBerry Support

  First perform a battery pull reboot by removing the battery while your device is turned on, wait for a min. then reinsert back. After the reboot, please check again.

  If the problem persists then on your home screen, open main Message icon, press the Menu key > Options > Inbox management > on this screen make sure that under any other Type of Message header > text Message is disabled or Unticked.

• E-mail blackBerry Smartphones problems!

  Hi there, I was wondering if anyone can help? I have a blackberry curve 9320 and have problems with the opening of new e-mails, the phone open the header of the email without problem, but the rest of the message is the email before, mainly problems with emails from groupon and opens only half of the page. Thank you, chris.

  Can you try to install a free app called "ShowMeTheImages" and see if that helps you any?

  It is in the AppWorld.

• BlackBerry smartphones automatically opening a message: P

  just received my first blackberry, the storm I like it a lot, but find that it's - always - open emails automatically instead of allowing me to see that it is the first, so I have an opportunity to remove without opening it.

  This only happens when it is

  Holster. Once I'm just ever so barely and always so imperceptively touch [even the gentlest way] the BB to withdraw the case, the last email has just opened and it's excrutiatingly boring, that it always does.

  is it a real 'feature' any [as in a very badly designed] or I'm somehow really triggering to open it as I remove it from its case?

  in desperation, I tried even the most ridiculous and the most clumsy techniques to remove my BB from its case, once I get a notification by e-mail, and - always - opening of the email anyway! It's like the BB has a sensor of movement when he was shot that opens the email, instead of just to take away all of the case first and review email is the first.

  very weird. any other time, as if the BB is just laying on a surface, itnever opens an email if I lift even in the rudest way-it still allows me to see the email first. It only does this strangeness is in

  Holster. weird how?

  actually, now that I have happenbed to get an email; While writing that, here is a new discovery, what I noticed:

  just lift the flap of the case, which seems to trigger the opening email. I don't even have to be in contact with the BB. even weirder!

  all this experience?  I would definitely make this 'feature' [assuming that it IS a real parameter 'feature' any...]

  Thank you

  Aurore

  hehe please specify

  Now it seems less dangerous for me. I'm just worried when it comes to this sort of thing because I destroyed my fair share of expensive technological toys in my day of snooping.

  either way, I think the BB can actually two minds read or has feelings... or both

  given that I started this thread, the problem CEASES COMPLETELY. My guess is that he has not fixed as if by magic, it

  heard!

  Thank you

  A.

• Sync bluetooth blackBerry Smartphone problem

  New to the family of BBerry, palm used to date.  computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select.  Searched all the help that I can and all I can find are solutions to the cases where the units don't pair.  Any ideas out there?

  Well, I guess that if someone wants to help, they will need some info

  BBry - 8330 model

  Director of office v4.5

  Win XP v 3

  USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)

  Hi cpeneff and welcome to the forums!

  There is a thread of introductions, the real work happens on the forums of the device!

  Open a thread on the 8330 forums, and we can give you some advice.

  Meanwhile, make sure your PC is not working native windows drivers,

  a battery replacement by the PC manufacturer.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy...