BlackBerry Smartphones quick switch from handset to headset.

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• Smartphones from blackBerry Torch 9850 - switching from portrait to landscape

  There is sometimes a long delay in the passage of the orientation from portrait mode to landscape - or vice versa.  I can do anything to force it to quickly switch the orientation, or should I just wait.  I tried to switch the phone back, side-, but not always help.

  Start with a battery pull. It should solve this problem, which is more than likely software-related. With your phone, remove the battery, then replace.

  Let us know if that fixes things.

• BlackBerry Smartphones transfer contacts from Sony Eric to his new BB 9700

  My daughter just bought a new BB 9700 (on Orange) here in the United Kingdom.

  She needs to transfer all contacts from his current phone (250 on Sim 220 on Sony Eric) to her BB9700.

  How she'll do this please?

  Thank you

  Hello!

  If it is compatible, provided by RIM device switch Wizard will accomplish the task. You can read about it here:

  • KB05421 What is switch device Wizard
  • KB05459 How to use the switch device Wizard to switch to another smartphone to a BlackBerry smartphone

  If this isn't the case, then you must use whatever your other device provides and export the data to a CSV file. Then, you can use the RIM software to import in the BB:

  • KB11194 How to import contacts from a CSV file to the BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones copy contacts from Nokia 6500 to bb 8220 pearl flip

  I need to move/copy contacts from my Nokia 6500 to bb 8220 pearl, I already downloaded the bb desktop software... ideas pls?

  Hi and welcome to the Forums!

  RIM provides a device switch Wizard to migrate from another SmartPhone to a BB... but only for compatible devices. See this KB:

  • KB05459 How to use the switch device Wizard to switch to another smartphone to a BlackBerry smartphone

  If your old phone is not compatible with the wizard, then RIM more offers the possibility to import ASCII and CSV files. See this KB:

  • KB04312 Create and synchronize with an ASCII export file
    KB11194 How to import contacts from a CSV file to the BlackBerry
  • Sorry, but RIM does no research on how to get your data from your old device and in ASCII format or CSV... it is a function of your old device.

  In addition, you could (I think should) use a desktop PIM for your data (and you should, IMO). You must choose a compatible PIM of this KB. Then download your data from your old device and the PIM Office. Next, configure the BB to sync with the PIM:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  Good luck and let us know!

• BlackBerry Smartphones E-mails from gmail is not on Blackberry

  Because I had problems with my other email account, I recently "moved" my correspondence email business to my gmail account, I had rather used as a backup before. I had both my accounts put in place on my blackberry and I remember them both increased and works well, but I cannot say with certainty that I have rarely received emails on gmail.

  The problems I have now (I had also, at the same time re - configure my blackberry, but everything should be ok now) is that the gmail account is not working properly after the installation. At first, it seemed to work pretty well, but now it's extremely erratic, at best, with a few emails that crosses and their reception by the blackberry, not at all and if yes with a delay of up to a few days (!).
  This makes the combination of my now main mail to gmail account and my blackberry on which I rely heavily for communication when I'm out of the House completely unusable.

  I have heard and read (even if for the most part in internet posts that are a few years old) it seems to be a problem running with gmail and blackberry accounts. Is - this irreparable?

  Is there a solution?

  If all else fails, use a new account (new) would be the only alternative left - which would be a messaging provider that matches 100% with the blackberry e-mail program?

  Thank you very much!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts.

  In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

  Otherwise, you should contact your mobile provider for formal support. What you describe certainly shouldn't happen on a regular basis (even if we must all accept the intermittent nature of everything on the internet).

  Good luck!

• Emails (1) recent blackBerry Smartphones suddenly deleted from Blackberry - Synch (2) tries to remove the old entries on computer calendar

  Two problems, no idea if they are related or not. I had a Curve 9300 for 18 months - no major problems.

  (1) this evening it all of a sudden all messages deleted more than a few days old f. It is used to transport e-mail maybe 3-4 weeks. No idea why. It happened all of a sudden.

  (2) I've been sync using BB desktop between appliance and MS Outlook 2010 for 18 months. Synchronization suddenly a few months ago tried to delete all the old entries calendar on my computer. I worked hard that by putting the synchronization of calendar configuration "mode 2", 'All the entries in the calendar' with a filter defined on synchronize start dates after 01/01/2013. It worked. But all of a sudden tonight trying to remove almost 100 entries of (recent) Agenda of my computer.

  Any ideas, anyone? Thanks in advance...

  Hello

  Mr_Numbers_135 wrote:

  (1) this evening it all of a sudden all messages deleted more than a few days old f. It is used to transport e-mail maybe 3-4 weeks. No idea why. It happened all of a sudden.

  Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Mr_Numbers_135 wrote:

  (2) I've been sync using BB desktop between appliance and MS Outlook 2010 for 18 months. Synchronization suddenly a few months ago tried to delete all the old entries calendar on my computer. I worked hard that by putting the synchronization of calendar configuration "mode 2", 'All the entries in the calendar' with a filter defined on synchronize start dates after 01/01/2013. It worked. But all of a sudden tonight trying to remove almost 100 entries of (recent) Agenda of my computer.

  I suggest this thread:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  It begins with a process to start properly and there is an exchange of views, and there is also a post (15) with links to earlier versions of the Software Desktop, if those who are needed. Note that this is not, by any means, guaranteed to work... but it worked to much to solve the problems they have.

  Good luck!

• BlackBerry Smartphones transfer contacts from mobile to new curve BB

  Hi everyone, I just got a new bb and need to transfer numbers from my old curve (which I lost) on this one. All numbers are saved on my laptop in what appears to be a .ipd file? IM useless with this stuff and would appreciate any help. Ive tried about 6 times already but this is not workirking! Pls Heeelp

  Hello and welcome to the community!

  Indeed, these IPD files are backups of your BB and are available as a source of food (they are a proprietary format and cannot be used for any other purpose, except by a few 3rd party applications that have been written to analyse). Choose the most recent one (the one with the most recent date and time, as displayed in the File Manager Windows) using this procedure:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck and let us know!

• BlackBerry smartphones file transfer from device to media card

  Is there a way I can transfer all of the apps (downloaded on appworld) of my camera on my press card? I have already activated the card holder, but there is no other choice to transfer.
  And also, can I put my default media card and save all future downloads of appworld? If its possible, how can I do that?

  Pls help. Thank you!

  Hi yhayen03

  Reason why you want to transfer your press card applications, these applications must be installed on our memory in order to run on our BlackBerry. However, you can transfer your media files from your device to media card .to menory help refer this KB:

  KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

   

• BlackBerry smartphones lost data from calendar

  I downloaded an update on my BlackBerry over the weekend. At the end of the download, I got a message in my calendar events were not loaded. Omigod. My calendar is empty. Does anyone have an idea where things went? Are they saved somewhere in my Blackberry or on the hard drive of my laptop? Birthdays, meetings, history of calendar are all gone. This is the nightmare that we fear. Thank you.

  Here's a knockout that documents the restoration process...

  • KB10339 How to restore data from a backup file to the BlackBerry smartphone

  Your situation will determine that if you need to restore everything or simply select the databases - both methods are documented in the KB.

  Good luck and let us know!

• Every blackBerry Smartphone data erased from my phone

  I woke up the morning of Friday, June 17 and noticwd that my phone was placed on the original theme and that all my info contact, e-mail and applications had completely disappeard from my phone. Its a good thing I back up my phone every week.

  What could possibly have done?

  Hello

  Do you have a password on your BlackBerry smartphone? Someone had access to the phone?

  Thank you

• BlackBerry smartphone email sent from the PC sends copy to my BB

  When I send an email from my PC, a copy of this msg goes to my BB. This only happens to my Gmail account. I just bought my BB last week and everything was set up at the Verizon store.

  Thanks in advance,

  The Duke

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB10332 Duplicate sent email message arrives on the BlackBerry smartphone when sent using a built-in Gmail account

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Smartphones pass photos from BB to the PC

  The pictures stored in the card media on my Bold 9650 appear not on the BB desktop software to transfer them to my PC. I can see the photos on my BB. The software shows the map of media in areas of device options and shows how it is free. When I click on images in the Media Sync I get the message "no available pictures - there no pictures to import from your device.

  I also see the image files using folder in my windows management areas, but of course it is not good to copy on my PC directly because they are encrypted and cannot be opened.

  Thoughts? Thank you!

  Ahhhhh... Yes, a policy IT (which would have been my next guess, I promise you! ). If this is the case, then you need to talk to them and these KB may apply:

  • KB21172 How to remove the microSD card encryption
  • KB15244 What is Content Protection and encryption on BlackBerry smartphone
  • KB11963 How do I change the setting for the Protection of the content on the BlackBerry smartphone

  It can be much more than the it policy is limit exactly what you are trying to (copy to the PC things of the BB). You should probably talk to them before being certain of what they block, and that they do not block.

  Good luck!

• Error on blackBerry Smartphones play iTunes from the multimedia player

  I use the BB software to sync my music without DRM from iTunes to my Storm but for some reason, when I play the song on the storm and I switch from portrait to landscape view, the song stops and the next is played.  I also get a generic error message 'Error play.'  It is the second time that I have synced, and it didn't happen the first time.  Everyone knows this?

  Hi and welcome to the forums!

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.
  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones need help from sensitive compensation information

  I am donating my curve and you want to remove all the sensitive, such as the contacts list.  How do I do that?

  Hi and welcome to the Forums!

  Here is a procedure you need to follow... Consider the seller:

  • KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones default switch of the camera built-in memory card media

  My blackberry 8330 has switched to the built in default memory for my photos.  I have a media card that has been there since the phone was new. About 3 times before, the phone reset and it takes me forever to find the place in the settings to set the default value to the press card.  This time, I can't find the screen to do it.   Can someone walk me through the steps to get there?  Thank you

  Hi and welcome to the doug15 forums!

  A few places to visit: Blackberry 101     tips & tricks

  Sure.  No problem.  Open the camera, options, key of BB, do scroll down to Pictues store: on Media Card, save.

  Let us know how it goes.

  Happy to welcome you!