BlackBerry smartphones reduced keyboard - keys 20 and 14. Re: password locked out.

Similar Questions

• BlackBerry Smartphones BB Curve 8520 (call and network problems)

  Hello

  Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.

  Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.

  Now,.

  Should I go to an authorized service center to solve this problem?

  (If Yes, then please suggest a BB in Vadodara official service center.)

  OR

  Do we not have an easy solution?

  Thank you

  Kailash-

  Hi shahi_kailash

  Welcome to the Forums of the BlackBerry Support

  Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.

  You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.

• Unlocking blackBerry Smartphones 8830 World Edition GSM and code provider

  Hello

  I'm a guy unsavvy tech and have an 8830 World Edition phone. Bought this from Auntie Indicom (Vendor ID: 269), a CDMA operator which also provided a GSM SIM for only international roaming. Last month, number portability Mobile came into India, and I went to a GSM provider, Vodafone India. After the transfer of numbers, simply inserted the new Vodafone SIM and the phone and Blackberry services are working well with the new operator. Two questions:

  1. from the Options-> advanced-> SIM card Options, after typing MEPD, I see:

  ID: a large number

  Customization:

  Disabled SIM

  Active network

  Network subset disabled

  Service Provider disabled

  People with reduced mobility

  Does this mean that my Blackberry is locked? If Yes, is it blocked by Vodafone? Given that I have moved the Auntie service provider Vodafone and does not seem to wear the same number on the same phone, aunt locked the phone.

  2. type Alt-EACE, I always see the Vendor ID 269 (Auntie). See also the logo of Auntie initially upwards. Is it possible that I can change the ID of the seller or at least stop getting the start screen for the old vendor? This ID Vendo has something to do with the above-mentioned lock?

  Would be very grateful if some kind soul illuminates.

  Thank you

  Paul

  India

  There must be something different on a BB WE that allows the use of other SIMs, though always stuck at home carrier. Odd, but your experience proves the theory. I seriously doubt that release will make a difference, but certainly to try I guess.

  I don't know why your BB is as you describe... but, I want to propose the following steps, in order, even if they seem redundant to what you have already tried. However, you want to be careful here. I don't know how you originally got your BB running services on your current operator. All BB services are controlled by the Service books. If a carrier does not natively support a BB model on their network, there are a few things that need to be taken to get these SBs on than non-native BB. If only it had to do, don't go here... you could just wipe out all your services level of BB. But if none of these tricks are required (which would mean that your carrier supports natively your BB model), then you should be safe to go ahead.

  Steps 1 and 2 each should translate into a message to your BB to come:

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Maybe it will make a difference. I really do not know about you, to be honest. It's a tricky business, and you can well serve just as well by getting a new BB you get from your carrier... which by the way, you would have at least that the formal support at your disposal channel.

  Good luck!

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!

• My 9800 torch blackBerry smartphones is not install apps and I can't set up my gmail account

  Please help me I download apps on my torch 9800 help bb world bt it dosent install on my fone, as he tells me that there was a problem installin the application please try again later... even if I try to download outside bbworld it tells me failed to download... on the configuration of e-mail d it always tell me 'address incorrect email or password'... Please help me

  OK, I can't say enough. But I'm like described KB as a lack of policy is NOT what you have, which means that you have a COMPUTER policy on your device. It's just weird because I've never seen a COMPUTER policy like what you describe, but then of course I have not seen anyone.

  So, I think (it's more than that, actually) is that you do indeed have a policy COMPUTER on your device that may well be the reason for the failure of the installation, you encounter.

  If it's a working or otherwise associated with certain BES service device, then you need to talk to anyone who provides the BES service on your problem... they control what is the it policy.

  If this is not a working device and/or you do not subscribe to any service of BES-level from anyone, then the conjecture is that you have received this camera as previously used, and the previous owner didn't properly clean the it policy, leaving you with a latent policy causing you these problems. To remedy this situation, you must make sure you have a full backup, according to the link in my sig auto on my posts. Then proceed you to this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Once finished, your device will be like new again, with nothing on it... No. data, no added applications, etc. If you continue to restore the backup, do not forget that you DO NOT make a simple full restore... restore instead, only those databases that you need (e.g., contacts, calendar, etc.) and more precisely to avoid any database that have nothing to do with BES, business, political, etc. If you restore that contains the it policy, it he will dutifully restore your BB and you will be right where you are now.

  Good luck!

• BlackBerry Smartphones do a security wipe and now cannot set up my email!

  Hello

  I did a security wipe on my Blackberry Bold 9900. I managed to restore everything, however I can't seem to configure my email address (which is a Yahoo address). I get the error message that it has not been possible to connect to the server.

  I also raise a problem with my BBM, I am able to send messages, but can't send any to me. This problem also comes after clearing security.

  Everything worked fine prior to clearing security.

  Concerning

  Imran

  Hello and welcome to the community!

  After an update, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you must seek formal support from your mobile service provider.

  Good luck!

• BlackBerry smartphones can not receive emails and browsing!

  Juice I activated my blackberry services, a few days before, I can e-mail sent through my bb, but I can't receive mails through my bb... I n don't know wat happnd! as as I do hav navigation but I cannot see the maps or vision satellite of the Earth in the navigation of bb application, its just like a blankpage!

  Hello!!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

  Good luck!

• BlackBerry Smartphones GL. URGENT URGENT - I forgot my password to the curve and now am on 9th attempt, will not go there now

  What is the way to reset a curve password that I forgot?

  You can not. Do not forget that you are using a BlackBerry smartphone and not a lower mark. If you can easily reset the password, so someone else could.

  You maybe just bite the bullet on this one. I just hope you did a backup of the data with BlackBerry Desktop Software and/or BlackBerry Protect.

  See you soon.

• BlackBerry Smartphones SMS TEXT HELP! (and bbm)

  My pearl cannot receive new texts.

  It only gets new e-mail...

  and unless I have register earlier texts (before this problem happened), all the rest are deleted...

  also, my bbm conversations had all been cleaned...

  I rebooted my phone from TONS of time... is there a way to reset the phone?

  It comes from occurring as you face constraints of memory in your device. The low memory manager (LMM) is activated automatically when the flash available on the BlackBerry smartphone memory decreases less than 400 KB. Flash memory is used to store such as Messages, calendar, Contacts, tasks, Notepad BlackBerry smartphone applications and third-party applications.

  Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

• BlackBerry Smartphones SMS outgoing sometimes fails, and outgoing telephone calls sometimes fail, too.

  I bought my "BOLD" a few days ago. The first, receiver & sending SMS are OK. But soon the SMS transmission becomes a problem: it fails and the message is assigned an icon of the clock ("pending"). I can't return it. Then someone told me to "reboot" the device (update turned off, remove the battery and put it in again). It works, and I can send SMS "on hold". But it happens almost every day, while I have to restart the device almost every day, too.

  Then, yesterday, I tried to call someone. There was no answer. I tried to call my house, also unanswered. I restart the unit, and the problem has been resolved. to perform a call was OK. So far, it was the only time that I had a hard time making a call.

  There is no problem with incoming SMS and incoming calls. I have not yet activated my Blackberry Internet Service.

  Could someone help me if there is a way to fix the SMS problem once and for all? Thanks for your advice. Hudoyo

  Open Blackberry Desktop Manager on the laptop and connect the device, the upgrade is made by himself

• BlackBerry smartphones HELP! Ball control and keys doesn't work does not correctly!

  I have the curve 8330 and when I put in my unlock code and press the trackball, it acts as if im entering additional keys. When I finally get into the phone and try to press on the trackball, in its action, as if I am pressing the asterisk key. It does not correctly read the keys and is to register them as another key! Help pleaaase!

  This looks like what I've seen several times on a device with moisture damage.

  Even sitting on a countertop bath during a hot steamy shower or bath can cause problems with keyboard and trackball up to this JUST-withered.

  Really, it is more common than you think.

  1 the battery immediately! Do not turn on your BlackBerry device.

  2. allow the device to dry in a warm, dry place for 3 to 5 days * (see below)

  3. DO NOT "check it every day" by placing the battery in. Leave what would to dry completely. It takes time. Replacing the battery to check it can damage only (humidity + power = disaster).

  3. If the unit is hot after the drying period, let it cool to room temperature before placing the battery in the.

  * Suggestions on your BlackBerry in a warm dry place (open, with battery):

  • Place the BB in a container of dry uncooked rice, and then you can also place it in one of the locations mentioned below.
  • On top of all heat dry emitting electronic components: TV or CRT, LCD, TV cable box / Satellite or plasma monitor
  • On the dashboard of your car on a day sunny

• BlackBerry Smartphones Blackberry bold 9700 shift key stuck and the joystick

  Hello

  I don't know if anyone has experienced this before.

  Woke up this morning I noticed my shift button (the one on the right side) stuck from time to time. If I press it, it goes, however he returned a few minutes later. I thought at first, that my joystick works, but it's this thing. I disassembled the blackberry and even then it does.

  The joystick is also up. Now it does nothing. I am devastated.

  Any idea?

  Linda

  This looks like what I've seen several times on a device with moisture damage.
  Even sitting on a countertop bath during a hot steamy shower or bath can cause problems with keyboard and trackball up to this JUST-withered. Really, it is more common than you think.
  1 the battery immediately! Do not turn on your BlackBerry device.
  2. allow the device to dry in a warm, dry place for 3 to 5 days * (see below)
  3. DO NOT "check it every day" by placing the battery in. Leave what would to dry completely. It takes time. Replacing the battery to check it can damage only (humidity + power = disaster).
  4. If the unit is hot after the drying period, let it cool to room temperature before placing the battery in the.

  Suggestions on your BlackBerry in a warm dry place (open, with battery):
  * Place the BB in a container of rice uncooked dry, and then you can also place it in one of the locations mentioned below.
  * On top of any heat dry emitting electronic components: TV or CRT, LCD, TV cable box / Satellite or plasma monitor
  * On the dashboard of your car on a day sunny

• BlackBerry Smartphone 8330 keyboard lock

  Hello

  I have a Curve 8330.  During the holidays, I received a phone call, when I tried to answer the BB would have not answered any of the keys.  It seems to be completely locked, none of the function keys, the phone or trackball keys no matter what.  As I mentioned, it comes to start it for a while where he had been inactive for a few days, as I tried to answer an incoming call, it was locked.

  Is there a software fix that can be done to solve this problem, or is this a hardware problem?

  Also, if I go back, is there a way to wipe the 8330 with on being able to access the Options menu or enter any input from the keyboard or the track ball?

  Thanks in advance!

  Real

  First try just a simple reboot:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  If the problem persists, post it here, please.

• BlackBerry Smartphones 8830 remove key brings up menu sending

  When you type an e-mail, if I hit the delete key to delete a character, a menu appears prompting me to send, save, or see the full Menu.  Send is highlighted on the menu... so if I hit the delete key again, the message sends.  This makes the deletion of a character string or text very difficult.  Any ideas on what causes the menu to appear?

  Hello

  There are two possibilities:

  (1) you press the wrong key - if you hit the button to the right of the trackball, you hit the 'BACK' / 'ESCAPE' key - it is not a back key.   This key is used to close the screen or the current menu and go to the previous screen, or to exit the current screen, which is what you do.   The correct BACKSPACE is the small button at the end of the rightmost in the midline of keyboard (line 'ASDFGHJKL').  It is the key which has "DEL" in small letters.

  (2) you have a faulty BlackBerry.  By pressing "DEL" by writing an e-mail, causing this abnormal behavior, is not normal.  Return to the store/carrier for a replacement BlackBerry.   Demonstrate the problem and they will agree that it is defective.

• Remote access to Blackberry blackBerry Smartphones (EDIT: keyboard or difficulty)

  The buttons on my blackberry curve no longer work, so I can't enter my password or access my phone at all. I tried LogMeIn, but it seems that you must be able to use your phone to get him in place.

  Is anyway I can access my phone via my computer?

  Thank you.

  Edited to add - I broke the keyboard with spray cleaner all by cleaning my keys I think that, even if it was a very small amount and quickly wiped. I don't regret doing backwards...

  I have no driver of screws or anything. I saw some videos on youtube cleaning behind your keys to any blackberry apparently, but it was not the same model as the (curved) mines, and I have no idea how to disassemble my black Berry to clean.  A step by step to do this with a blackberry curve would be great.  Thank you.

  AveAra wrote:

  'No. As a highly secure device, remote control would have never granted without the specific authorization first on the device. »

  Does make sense. Does that include being connected via USB to a computer?

  There is no BB tool (or any other 3rd party I know) for remote in this way. And even if there were, the answer is probably yes. BBs are available safer mobile devices... we have to live with some restrictions to take advantage of this security.

  You may, however, be able to at least make a good backup of your data... depending on your situation, this may or may not work, but you can give it a try at least. You can find complete instructions via the link in my sig auto on this post.

  AveAra wrote:

  Approximately, how it would cost for doing this?

  I have no way to predict the costs on a local market - they vary by region, store, etc... By question... correct assessment is also the first step to receive a correct estimate. And for hardware problems, or those which can be provided remotely internet correctly.

  AveAra wrote: and what kind of shops I visit to find a material BB technician?

  A shop that serves mobile devices, BlackBerry devices specifically. Our internet remote, I have no way of knowing if such exists in your area.

  Good luck!