BlackBerry Smartphone 8330 keyboard lock

Hello

I have a Curve 8330.  During the holidays, I received a phone call, when I tried to answer the BB would have not answered any of the keys.  It seems to be completely locked, none of the function keys, the phone or trackball keys no matter what.  As I mentioned, it comes to start it for a while where he had been inactive for a few days, as I tried to answer an incoming call, it was locked.

Is there a software fix that can be done to solve this problem, or is this a hardware problem?

Also, if I go back, is there a way to wipe the 8330 with on being able to access the Options menu or enter any input from the keyboard or the track ball?

Thanks in advance!

Real

First try just a simple reboot:

With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

If the problem persists, post it here, please.

Tags: BlackBerry Smartphones

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