BlackBerry Smartphones rejecting PIN asking to enter 'blackberry '.

Hi guys... I have a problem on my new (three months) 9000 "BOLD" which is actually a repetition of a similar problem I had on a previous model. One of the children was playing with the phone when it was locked - are not uncommon! When I went to use (by entering the pin code of the telephone (10 attempts) NOT the pin of the sim card it came with the screen "unlock" as normal, then the password entry screen as usual. When I entered the normal phone (unchanged) PIN it came with password enter 7/10 - once again I guessed... youngest daughter was playing with phone... no big deal has three attmepts to enter the PIN code, or so I thought!

Entered the PIN of HABIT to attempy 7 of 10.  But there is no asteriks to match every key stroke according to normal but the corresponding LETTERS of my pine four-digit - try 7 driveway.

Then I do the same thing again... thinking ok I'll use the SHIFT key to get the PIN numbers.

Get the same message "Please enter the balckberry" then enter "blackberry"... get to enter the PIN 8 of 10 cases... Use the SHIFT key to enter my PIN to 4 digits except this time I get NUMBERS not asterisks.

Again rejected...

Spend the next FOUR hours on the phone for call centers in the country, I heard yet trying to understand people on the other end who had no idea!

Remove the battery e phon while WE... Wait 30 seconds... NO DIFFERENCE

Cut and remove the battery, wait 5 minutes... NO DIFFERENCE and all along the population to support Blackberry say ' sorry we cannot do anything you need a new phone!

You all know the end... Reset phone losing all the data (and of course not recently saved) and start again! Phone becomes perfact... BUT this surely isn't an isolated problem cannot be acceptable...

I understand that people will play with the PIN number is what it is, but surely if you enter the correct one in 10 attempts, you should it be thin and before someone says "if one who has played with it changed the PIN... my question is how can occur without the correct PIN code first?

Would appreciate comments. thoughts. suggestions as is the SECOND Blackberry that's is it.

Thank you all for your contributions...

Hello

problem is partially make rooms terminology.

The SIM card has a PIN

The Blackberry screen you will be asked for a password.

If ther screen says "password (7/10)" then it asks for the password, not the PIN.

Once you have passed the mark at halfway (5 of 10, or 3 to 5), the unit knows you have issues and will show the letters, rather than the stars.

Now if you still get bad so you think that your typing is not what is the password.

Its common currency...

Yes, I know that you said that it was not at the ANKLE, but I ASSURE you it was one of two problems:

(1) your entered the PIN and should have enbtered the password or vice versa - again, watch the display screen)

(2) If your password is 1234, and you entered it as false, then it is not NEVER 1234, but actually wers ' ' the letters corresponding to the numbers...

Tags: BlackBerry Smartphones

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