BlackBerry smartphones, restore default settings

How to restore the default settings and delete all personal information (e.g.: calendar, contacts, etc.) of my BB Bold 9650?

Read this article from RIM's Knowledge Base to reset your device to factory settings.
KB18998 How to reset a factory default BlackBerry smartphone

You can also go to Options > Security > Security wipe and follow the prompts to remove all personal information from the device.

I would like to do both if you get rid of the unit, sales, etc.

But, just for the heck of it, I also want to make a backup of the first, using the BlackBerry Desktop Software.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones restore default settings - Blackberry "BOLD"

    Hello, I downloaded an app on my phone 2 days ago. Since then, he has been loading and each funtionalities on the keyboard or screen blocking. I can access anything, I can call, can not navigate, I'm completely grounded. Is it possible to restore using my PC factory settings? Help, please.

    bengit42 wrote:

    Hello, I downloaded an app on my phone 2 days ago. Since then, he has been loading and each funtionalities on the keyboard or screen blocking. I can access anything, I can call, can not navigate, I'm completely grounded. Is it possible to restore using my PC factory settings? Help, please.

    What is this app? Did you uninstall it already?

    You can do a Security wipe on your device (this will remove ALL your data, a backup is important)

    I suggest to fix the problem first before considering a security wipe.

  • BlackBerry smartphones format blackberry device to default settings

    Hello

    Anyone know how to format my BlackBerry smart phone to default settings (factory settings) without the use of software of Office Manager that I can't seem to connect to the software, but I only see my files as mass storage

    I need HELP!

    To really return to the default settings, you need your PC. See the instructions below.

    If you just want to wipe your device of all personal data, preferences, contacts, calendar, etc., you can do it ON the camera itself in Options > Security > General settings > Menu key > wipe handheld computer function.

    If you have problems to connect to Desktop Manager, it's a probably a PC problem, not a problem with the device. See more information below.

    Read this article from RIM's Knowledge Base to reset your device to factory settings.
    KB18998 How to reset a factory default BlackBerry smartphone

    Read this article to get advice and help to connect your device to the Desktop Manager:
    http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...

  • BlackBerry smartphones remove security settings of 8820 without access to PC

    I recently acquired a 8820, but I can't remove the security settings.  I'm currntly do not have access to a PC to connect the device to.  is there a way to delete the settings?  Thank you.

    Hello and welcome to the community!

    Exactly what 'security settings' you are asking about? Only these words, there are a lot of possibilities...

    My guess - if your BB has a policy due to have been associated with a BES environment

    • KB30076 How to check for an it on a BlackBerry smartphone policy

    and if you want that political removed, then see this KB:

    • KB14202 How to remove a policy from IT to a BlackBerry smartphone

    You will notice that methods 1, 2 and 3 require the admin BES to do something... If you are no longer associated with the BES, then these methods do not work, which leaves... method 4 not requiring connection to a PC.

    On the other hand, if I guessed wrong, then please specify exactly what 'Security Settings' you're curious about.

    Thank you and let us know!

  • For the blackBerry Smartphones Reset network settings

    Hello

    I was wondering if anyone can tell me how to reset the network settings on a Blackberry Curve 8520, I can find on how to do a complete reset but not a network reset. Your would be much appreciated.

    Thank you very much

    RocknRollTim

    N.. completely different. For your mobile network, with a strong network carrier (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    For the wireless, there is no sort directly 'reset' nothing beyond removing and reconfiguring of the WiFi network configurations. Beyond that, things as device WIPE, reloading the OS, and other very drastic measures would be required. And, important to note, I have no way of knowing if this is really necessary... you did not no matter what description of what happens, so it is not possible to understand your situation and you give more targeted recommendations.

    Good luck!

  • BlackBerry Smartphones restored, but no posted Messages

    I have a Curve 9360 with OS 7.1. I did a restore of message from a full backup. 529 posts restore was completed successfully. But I opened the mailbox appeared empty, withou a single message. Through the Blackberry Desktop Software, in the option "Erase data from device", confirmed that the restoration was made because the aircraft had 529 messages. But no one is shown. I appreciate the help.

    Hello and welcome to the community!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    See if that allows the messages now.

    Good luck!

  • How to restore default settings in Media Player

    original title: how to restore the settings for multimedia features

    I turned off features of media by mistake, I should have stopped Media Player to erase the files corrupted, after turning on again, I did not know what settings to check so I chose only the music about points now my computer does not work as it did.

    How to restore the settings before this error I tried the system restore, but that did not help, my system seems to be grinding to a halt

    Hello

    1 What do you mean exactly by "grinding halt" and "computer does not work as it did?
    2. do you receive any error messages?
    3. has your computer becomes very slow?

    You can re-create the database of Windows Media Player and see if that fixes the problem.

    To do this, follow these steps:

    a. exit Windows Media Player.

    b. click Start , type%LOCALAPPDATA%\Microsoft\Media Player in the Start search box and press ENTER.

    c. Select all files in the folder, and then click delete on thefile menu.

    Note: You don't have to remove the folders that are in this folder.

    d. restart Windows Media Player.

    Note: Windows Media Player automatically rebuilds the database.

    If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:

    -Exit Windows Media Player.

    -Click Start , type%LOCALAPPDATA%\Microsoft , in theStart search box and press ENTER.

    -Select the Media Player folder, and then clickdelete on the file menu.

    -Restart Windows Media Player.

    Note: Windows Media Player automatically rebuilds the database.

  • BlackBerry Smartphones e-mail settings will not open

    I was out of my service area of AT & T for the weekend and not allowed access to a 3 G network.  When I came back, my e-mail folders does not open and the screen freezes.  Is the only way to exit the screen to reset, but the e-mail folders will still not open.  Any helpful thoughts?

    Hello!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact ATT to formal support.

  • HP ENVY 17: Mouse Pad restore default settings on reboot

    Since the upgrade to Windows 10, my settings click pad mouse pad restore settings by default whenever I restart my laptop. It's incredibly annoying. Please can someone HP actually solve the problem? I've tried everything. I even contacted Microsoft who said that HP should provide a fix for this or work with their supplier of cushion click to do.

    Ahhhh!

    Hello

    Try the following.

    Hold down the Windows key and press R

    In the run box, type regedit and press enter

    In the registry editor, navigate to the following

    HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

    Inside, look for a key named DeleteUserSettingsOnUpgrade

    If it is present, right click on the key and select Edit

    Set the field data of the value 0 (zero) , and then click Ok.

    Close the registry editor.

    Make the Synaptics setting changes you need in the usual way and save them, and then check if they are now kept after a reboot.

    Kind regards

    DP - K

  • BlackBerry Smartphones restore factory 7100?

    Hi, I'm trying to reactivate my old BB 7100 as a second phone. I need to delete huge amounts of current information it contains - how to restore to factory on this model?

    In the General Settings / Security wipe device. or

    Use Blackberry Protect to erase all data on your device

    or perform a factory reset (http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=232E58B49A945F25E234A9FD0DDF80E4?...

  • Questions email blackBerry Smartphones by default - poster.148 upgrade

    Update went without a hitch (other than to have to restore my backup the data manually - twice.)  First time, no schedule data).

    I have four e-mail accounts.  I put my default Services in the messaging (CMIME) Options to the mailbox: XYZ.

    When I send an email from any of the four accounts and leave the drop down at the top to , it seems that my bb chooses an e-mail account to send the message.  According to what I type in the TO: field, the outgoing account is selected vs. it being left by default.

    If I leave it at DEFAULT, I chose a TO:, and then the outgoing account may change to 123 instead of the default value of XYZ.  Another email is sent to an address or a different contact and the outgoing is now ABC rather than left to default XYZ.  Very weird.

    Has battery pulls, books and Service verification options to the title of email accounts for basic Message e-mail settings - mail Services are the same as the default Services.

    Ideas?  Questions?

    AGE

    Hello!

    If I understand you correctly, the device moves the account 'to' in which you send 'to '. Fix? If so, I believe that it is in fact a function - he remembers that account you last used as 'from' who 'to'... and automatically re - use it next time. Now, since you just updated, it may need some time to re - learn who ' of ' go with which "to of"... "

    Or I'm wrong?

  • PIX 501 restore default settings

    I have a Pix with CLI version 6.1 501. I tried the factory default configuration command and it absolutely does not work, it's not even an option when I use the?. Any suggestions, or other ways to restore the factory settings?

    Thank you

    Joel

    Here is an example of the config to reset facrory.

    (1.) to connect to the console, the blue cable, 9600/N/1

    Activate 2.)

    conf t 3)

    4.) drag and Drop the config below:

    Automatic stop of interface ethernet0

    Auto interface ethernet1

    ethernet0 nameif outside security0

    nameif ethernet1 inside the security100

    pixfirewall hostname

    fixup protocol dns-length maximum 512

    fixup protocol ftp 21

    fixup protocol h323 h225 1720

    fixup protocol h323 ras 1718-1719

    fixup protocol http 80

    fixup protocol rsh 514

    fixup protocol rtsp 554

    fixup protocol sip 5060

    fixup protocol sip udp 5060

    fixup protocol 2000 skinny

    fixup protocol smtp 25

    fixup protocol sqlnet 1521

    fixup protocol tftp 69

    names of

    pager lines 24

    Outside 1500 MTU

    Within 1500 MTU

    intf2 MTU 1500

    No external ip address

    IP address inside 192.168.1.1 255.255.255.0

    alarm action IP verification of information

    alarm action attack IP audit

    PDM logging 100 information

    history of PDM activate

    ARP timeout 14400

    Timeout xlate 03:00

    Timeout conn 01:00 half-closed 0:10:00 udp 0: CPP 02:00 0:10:00 01:00 h225

    H323 timeout 0:05:00 mgcp 0: sip from 05:00 0:30:00 sip_media 0:02:00

    Timeout, uauth 0:05:00 absolute

    GANYMEDE + Protocol Ganymede + AAA-server

    AAA-server GANYMEDE + 3 max-failed-attempts

    AAA-server GANYMEDE + deadtime 10

    RADIUS Protocol RADIUS AAA server

    AAA-server RADIUS 3 max-failed-attempts

    AAA-RADIUS deadtime 10 Server

    AAA-server local LOCAL Protocol

    Enable http server

    http 192.168.1.0 255.255.255.0 inside

    No snmp server location

    No snmp Server contact

    SNMP-Server Community public

    No trap to activate snmp Server

    enable floodguard

    Telnet timeout 5

    SSH timeout 5

    Console timeout 0

    dhcpd address 192.168.1.2 - 192.168.1.254 inside

    dhcpd lease 3600

    dhcpd ping_timeout 750

    dhcpd outside auto_config

    dhcpd allow inside

    Terminal width 80

    sincerely

    Patrick

  • Problem blackBerry Smartphones disabling protection settings on BB BOLD 9700 after creating a corporate Email account

    Hello

    I have a problem to restore the factory setting for my blackberry.

    I followed the instructions from KB18988 and it worked for everything, but the security settings.

    Actually, my phone is still blocked by a password, and I can't remove password options as it is marked with a locked door icon.

    Some applications like facebook, have limited features and some does not at all, as KOBO.

    This "unremovable security settings" came when I activated my business account through the Blackberry Desktop Software.

    Now, I don't want to go back and remove it.

    I already tried several options:

    KB18988

    Application safe clean (wipe)

    Get off at the first version of the firmware

    Reinstall the desktop software

    Still my phone is locked. I plan to sell to buy a torch, but I can't sell it as it is.

    In fact, I tried from another computer than the one that I have synced my business account of.

    Any suggestions? Please help, thanks in advance.

    Hello, I tried but I coul not find white made it policy to the address.

    The regedit was not shows the path to politics.

    I don't know how, but exactly, but I got to the end.

    For everyone enjoy this is the last operation, I made and really my deleted policy:

    On a Desktop Manager reinstalled with no corporate e-mail integrated:

    -J' started the apploader administrator

    -When I invited intentionally wrong entered password until she began to wipe.

    -J' noticed that the deletion process was different and run ywice this time

    When the BB started the it policy had finally disappeared.

    Thank you all for your help,

    Luca.

  • How to restore default settings for administrator permissions?

    On my laptop, I am running Windows Vista Home Premium with all Service Packs, and recommended updates.
    I messed up inadvertently administrator permissions so that I can't access, move, or delete certain folders / files.  Please - how to restore the default permissions?

    There is no way to do it automatically. Restore the system to a point before that the amendments may help.

    This article gives advice: http://support.microsoft.com/kb/313222

    If you can open a command prompt (see: http://windows.microsoft.com/en-US/windows-vista/Command-Prompt-frequently-asked-questions ), you may be able to use the Takeown command and icalcs to set the permissions to the usable values.

    You may need to compare the permissions on a system that works. The Sysinternals AccessChk and AccessEnum utilities can be useful.

  • "all my .exe files will open with ie" my bad gestures "and I can't restore default settings

    What iam I missing besides a brain?

    Hello

    When you double-click a. EXE file, the program may not start, instead, it can open in Notepad
    (view the contents of .exe), or you can jump into any other application.
    http://WindowsXP.MVPs.org/exeasso.htm

    Restore the .exe Windows Vista file association, after badly with another application
    http://www.Winhelponline.com/articles/165/1/restore-the-exe-file-association-in-Windows-Vista-after-incorrectly-associating-it-with-another-application.html

    Restore the Type Associations by default Vista file extensions
    http://www.Vistax64.com/tutorials/233243-default-file-type-associations-restore.html
    How to set default Associations for a program under Vista
    http://www.Vistax64.com/tutorials/83196-default-programs-program-default-associations.html

    How to associate a file Extension with a program Type in Vistahttp://www.vistax64.com/tutorials/69758-default-programs.html

    How to view and change an Extension of filename on Vista
    http://www.Vistax64.com/tutorials/103171-file-name-extension.html

    How Unassociate a Type of Extension file in Vista and a utility to help
    http://www.Vistax64.com/tutorials/91920-unassociate-file-extention-type.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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