BlackBerry Smartphones screen problem

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• BlackBerry smartphones having problems in Blackberry Curve Notifications of 9320

  Hello

  I have a problem with notifications. I read all the mails in blackberry but still notification shows the unread mails are there. But I have checked there is completely no emails unread in all ID e-mail tha I have configured. Please suggest me what should I do now to fix this...

  Hi mc_selvendran

  Welcome to the Forums of the BlackBerry Support

  Sometimes a simple restart battery pull is able to solve this problem, but always on your home screen, open the main Message box > highlight a day say today > press the Menu key > click Mark read beforehand. Finally, perform a restart battery pull by removing the battery while your device is turned on, wait a minimum then reinsert back. After the reboot, see if the problem resolves.

  This Knowledge Base can be useful to question persists:

  KB21879 : How to search messages unread on the BlackBerry smartphone

• BlackBerry Smartphones 2 problems with my flashlight. (Photos)

  OK, so I've tried everything to try and solve my problems but have not been able to do. I hope that someone here might be able to help!

  First of all, I have accidentally hidden a picture by checking the "hide" field Now how do get it back you? I had a couple of my friends with the same phone try and figure that out it and they were not able. Anyone know?

  Second, when I choose a picture to my desktop wallpaper, it shows in a larger version in the upper left corner of the image. I me remember when I was picked as my background wallpaper, the image I have zoomed in on it before asking, but used the 'back' button to remove the zoom feature. It looks ok on the screen but define it the paper painted like the zoomed image in. Now, it doesn't matter what image I chose, I get in the top left corner, zoom appears on my paper painted - although it seemed normal before asking.

  I am frustrated trying to understand these two themes out, so any help or suggestions would be appreciated!

  Hi and welcome to the forums!

  Go to the preferences of the home screen and click Reset bottom. Then select another image, the problem returns?

  To find your photos hidden:

  Follow these steps to display an image on the BlackBerry smartphone:

  If the image is in memory of the device (or Media Card)

  1. Click on memory device.
  2. Click on House.
  3. Click on user.
  4. Click on photos.
  5. Press the Menu button, then click on Show Hidden.
  6. Display the hidden images faded.
  7. Highlight the hidden picture.
  8. Press the Menu key, and then click Properties.

  KB18466 How to hide or show pictures on the BlackBerry smartphone

  Thank you

  Bifocals

• BlackBerry Smartphones software problems?

  My bb 8520 curve gives me endless disputes it keeps freezing/hanging, and this stupid thing small clock appears in the middle of my screen so often that I can hardly do something, I have only 1 app on my phone because I thought he might be slowing. I have to make a traction battery @ least 3 or 4 times a day, I did a cleanup of security that it made it worse, can some help please

  Hi mako1981,

  I suggest you make a backup of your BlackBerry® smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  or

  KB19915 - how to perform a clean reload of software applications smartphone BlackBerry using BlackBer...

  Thank you

• View blackBerry Smartphone email problems

  I have 3 email addresses Setup on my Bold 9900.  Last week, I must have changed something because everytime I open the messages folder, I see that my text messages.  Similarly, when I try to open all the mail files three electronic... SMS folder opens.  I know I get emails but I can not access e-mail records.  They appear but when I open them the text message folder opens.  Help please!

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

• Worldwide blackBerry Smartphone app problems

  I updated on my 9810 with apps, however, there is a red star on my app icon and it does not download new applications. It is said "to continue using BlackBerry App World, you need to upgrade your current version. "For more information, please visit www.blackberry.com/appworld/support '. I did, I checked my updates, and they are all up to date.

  What can I do else? I want new applications

  Thank you

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• Problem blackBerry Smartphone screen click... Fixed! A must-read!

  Here is a fix is for the screen by clicking on the problems everyone is having... definitely a must read (even for Blackberry technicians!).

  Screen click Fix!

  Jay

  Yes... I couldn't believe the improvement!  Just make sure you adjust it... some have said they have waited until the next day and adjusted after that screen had settled!

  Jay

• BlackBerry smartphone screen flashing sometimes - I would return it?

  To turn on my phone AT & T unlocked brand sv-100, purchased at flies every day it flickered back get darker and lighter all the time for the first hours of the couple. The changer of auto brightness was turned off. After he transferred my contacts and information of the unit previous he went, but I found myself with a black line on the notification bar top of page where the info of battery cells, wifi, etc. Since it's up, it wasn't a problem for me. He did not flicker until today, after I had the market a few times

  (I was trying to get the update of the marshmallow but default.) I have T mobile sim card and tried to put the AT & T card that is active but no luck on this subject see that there is an update)

  I kept it for a bit, and it flickered a couple of times when I turned it back on but not systematically or as violently as before.

  Is this a common problem?

  Should I return it and try and get a new device?

  Thank you

  Hello

  Basically what you are experiencing is not a normal behaviour of a private aircraft. This could be a problem with the LCD screen of the unit. Better would it be checked on the store that you bought it.

  The update of the Marshmallow, what I know is that the 6.0 update began with PRIVATE devices purchased directly from the BlackBerry store. You can call AT & T to check updates for your device.

  Good luck!

• Locking of the blackBerry Smartphone screen/keyboard keeps activating while the phone is in use.

  I have a Blackberry 9810 "BOLD" and the screen/keyboard lock feature is always activate itself, even when I'm in the middle to send him a text or using the phone. Yesterday, it happened while I was talking on the phone and he cut the call. I can't find an option on my phone to activate switch. How can I solve this problem, because it's practically what makes my phone useless.

  Hello

  Well, first of all... No... no 'BB support' can answer you here. This is because, when they gave to you when you register on this site, this site has nothing to do with any formal support any. On the contrary, it is a community of users where volunteers try to troubleshoot other kind souls to the best of their ability. Unfortunately, no response would mean that anyone who took the time to read your post has something useful to you.

  From what you describe, I would infer that there is a wrong application behave which interferes with the function of locking, or maybe your operating system is somehow corrupted, or maybe a combination of the two. What I recommend is the following:

  1. Reload your own OS and as "skeleton" as possible (for example, whatever it is optional, let power off)
  2. If the problem immediately presented, then repeat step 1, but with an OS different package... maybe there's a bug in the specific operating system you run.
  3. If the problem does not immediately, then run for maybe a week-long enough to be sure that the behavior will not occur.
  4. If the behavior does not after a week, add just one thing (just one... no matter how tempting it is to add more!)
  5. Repeat steps 3 and 4 until the behavior is, how well do you know the culprit
  6. If the behavior does not, then you know that reloading the OS or switch to another operating system package was the cure.

  If none of this he healed, then you will have a physical hardware problem for which assessment in the hand by a qualified material is of course necessary. If you are under warranty, you seeking your warranty provider - normally your place of origin of the purchase, your provider of mobile service or one authorized service center (it varies by location, but you should have received the documentation at the front that tells you exactly how to use your warranty).

  Good luck!

• BlackBerry smartphone screen turns black in the Blackberry Bold 9900, but everything else, keys, touchpad screen and keyboard still works.

  It is a problem, I think that many have known, but there is no real solution to the problem. However, initially all of a sudden phone has begun to show an error (can't remember not exactly what, but something related to something does not turn) and the screen locked with constantly showing loading circling constantly clock and the narrowing of the battery quickly. what I've done; Hold the alt + right shift + del (twice) to restart the phone. Restarting the phone, the screen turns black (which indicates there is neither power or the screen itself issue and it's just a matter of graphics functionality). The phone restarts you black screen, the phone clearly charged the software couple received messages (indicating the phone works and the network also works). The phone rings again and the touchpad works if you know by heart, keyboard and the short keys for speed dial works (which means that yo can call), but the screen turned black. I think it's graphic material rather software number. I tried to do all sorts of stuff and things, did not work. Finally, I decided to restore the Blackberry software (running the latest version 7.1) so I plugged it in to the computer and run terminal BlackBerry Desktop to perform an update failed with this error: "an error occurred when downloading the BlackBerry® Desktop software. Please try again. "and offered to launch the"regsvr32 ole32.dll"in order to connect to the Blackberry server to do the update. tried, restarted my PC, plug the unit again removing battery, replacement and tried again, keep showing the same error. I tried all the advice forums, youtube videos and even troubleshooting I contacted Microsoft (running windows 7 64-bit), server connection module installed and works perfectly still having the same problem.

  I hope that blackberry had a clear answer to these questions and have someone in the customer service who can solve the problem instead referring users to the forum!

  Anyone who had experienced the same problem and found a solution, please respond. your help would be much appreciated.

  Thank you.

  The GPU is integrated into the cpu, so the phone would not ring or the touchpad does not work. It is possible that the phone fell or anything that could cause the connections on the motherboard to disconnect, I gave up my 9930 and causes the connector unplugs. Would you feel comfortable taking apart? It's easy, I think you could look up how do on YouTube. I could help you if you are on Central time or Pacific.

• BlackBerry Smartphone MESSAGING PROBLEM

  I have a BlackBerry Curve 9380 and my emails have stopped pushing for cell phone. I made a number of calls at the O2 (provider), but the Council is largely "have you tried to turn it off and turn it on again?" - very IT Crowd, but no use. Any ideas please?

  First, do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Don't turn it off and turn it back on. Which does nothing.

  If still having problems:

  (1) registry HRT: (OS5) home screen > Options > Advanced Options > host Routing Table > Scroll to any input line and > press the Menu key > and then click on register now. If you have a device OS 6 or 7 OS, look at options > device > advanced > Table host routing, etc.

  (2) Service reference books: Article ID: KB02830 how to send service directories to a BlackBerry Internet Service account. http://www.BlackBerry.com/BTSC/KB02830

  (3) with the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BlackBerry Smartphones 10 problems and issues for the 8220

  Hiya,

  I got to a point where I'm a little more frustrated on my new phone that actually enjoy it, my previous phone was a XDA Orbit running on WM5, as such, I guess I've come to expect much more than phone that's good for me...

  I just got an upgrade of the O2, and since the "BOLD" was not in stock, I was sent this one.

  Anyway, here goes:

  1 SMS Message-files: is there a way I can create folders for my messages? Say, for example: "SAVED-Bob", "SAVED-Steve", etc.? At the moment I don't have a main folder of the SMS display everything and really, I don't want to save the messages in the folder "Saved messages" under "Applications".

  2 deleting multiple messages: according to the help by pressing alt while rolling on the messages of selects messages that I want to, then pressing the menu key, I would need to select 'delete selected messages '. Well, this doesn't seem to work. If I press the alt key everything I have will achieve is the trackball goes to the top or the bottom of the messages. Could someone point me in the right direction?

  3 emails sent: why are there no 'sent' folder? I expect that, with a blackberry (which is supposed to be an office-e-mail-phone), I have a kind of box to send and sent?

  memory card 4: How can I use it? The only reasonable explanation I got the phone I got a memory card has been when I took a picture and he told me that they would be stored on the MicroSD card. But how can I as a user accessing it? How can I create folders there? How can I save items such as notes out there? And if I set up a folder on the memory card with a number of word documents, PDF files and text notes, how do I access them?

  5. Security: how lock folders such as messages or send an email (let's say for the sake of the argument I want to use the same password for each of them) so that whenever I want to access my SMS messages, I need to enter a code?

  6 editing: how can I change an image after I took it to a smaller size? I used TwitterBerry to upload a picture, I just took my twitter account, but it's just sitting there, download the image (which was a 1600 x 1200 image) for about 10 minutes (with connected WiFi) and did nothing.

  7 overview of the message: I don't want to see the message on my phone! There is no way I can just display the "New Message" icon with the sender, but not preview of the message on the screen when the phone is closed?

  8 Trackball problems: the trackball does not seem to be sitting at 100% in the middle of the cavity, instead of this he is squinted slightly to the right. It is not a huge problem, but if I see a white light shining through on the left, not the right I don't really think that it is a "function". It works and everything, but it does not appear correctly / right

  9 hinge a little wobbly? The hinge has a little movement when closed (not opening), is a movement of 2mm normal?

  10 backup complete phone: can I perform a full backup of my 8220 using any piece of software (the software that comes with it has not yet touched) completely back up my phone and contacts for a simple import into another Blackberry should I need to come back to this one for ad #8 #9?

  Thank you all so much for your time and your help on this, I would really appreciate the phone, but for now I can't and I have already spent so much time import my contacts correctly I don't really want to consider changing phones...

  Alex

  Hi and welcome to the forums!

  (1) Sms messages. You can go to the queue, options, General, options scroll down

  SMS AND email inboxes: Select distinct. You will have a record for you SMS messages.

  There is not a way to save the user, I know.

  (2) for 'gang' remove hold down SHIFT and defiler scroll messages, and then press DELETE.

  You can also scroll to the date line, select menu deletes before. This will remove all messages before

  on the date indicated.

  (3) Please indicate if you are setting up that BES (server) or BIS (telephone).

  (4) memory card. The media files that you can put on the media card will save the memory of your device. Most

  the device memory smooth your BB will run. The easiest way to manage files and data on the media

  card is to use the USB cable to access the PC and BB. Open windows 'MY Computer', will come the media card

  like a flash drive. You can then load the files in the directories right through the 'drag and drop '.  If you have a software for device OS 4.5 you have docs to go. This contains word and excel and powerpoint. For a good answer on how to use it, check out this link to read the Post of JERRYD:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=22720#M22720

  (5) you cannot lock individual records. Password, you can protect the unit.

  (6) in the camera go to options, select photo size: large, medium, small selection.

  (7) to change the external display options:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB16014&sliceId=SAL_Pub...

  8 + 9) you would have to compare with the other 8220 to see if this is a normal phenomenon, I have no access to

  a 8220.

  (10) Yes, use desktop software manager to create a backup of your phone. You can either restore

  the backup on the new phone, or use the wizard to transfer between two Blackberry switch device

  phones. This should be in the user manual.

  User Manual:

  http://NA.BlackBerry.com/eng/deliverables/3936/userguide_bb8220_gprs.PDF

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones Facebook problems

  On my new curve 9300, I've set up a Facebook account and started using the notification application, but he has developed some problems. First of all, it tells me that I have a notification, but once I get into Facebook itself is not a.

  I tried to fix this by stopping the app notifications, but failed. Then I tried to log in to Facebook but for some reason annoying that my Facebook app now constantly displays a screen that says it is "up to date". The fake notifications persist and now I am unable to use Facebook on my blackberry.

  Any ideas?

  J....

  Removed and reinstalled. THIS MARKET!

• BlackBerry smartphone screen remains white/black

  Hi, this unit (storm2) screen remains black when turned on. Status and backlight turns on but not the screen. Are there simple fixes for this problem?

  First of all, try a reboot... With the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart.

• BlackBerry Smartphones Email problem

  Hello

  I had some problems with the reception of e-mails and I uninstalled the context menu. When I tried to reinstall is no longer accept the user name and password on the grounds that they are "invalid." Noted that the user can access e-mail and password for your PC.
  What can be done to remedy this situation?

  Try typing www.blackberry.com/integrate in the browser on your phone and set up your email like that.

  Let us know if that helps you.