Problem blackBerry Smartphone screen click... Fixed! A must-read!

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• Problem blackBerry Smartphones with update from 7.0 to 7.1

  Hello!

  Last week I bought BB Bold 9790 on sale by auction (flea market). It's my first BB, so I don't have much experience with this software. I tried to update to 7.0 7.1, to get the HotSpot feature, but there are a few problems:

  -I don't have any option like "check for updates" or "update" in my phone there is nothing similar. I even searched by "Search".

  -J' downloaded the Deskop BB software and when I tried to update my BB, the program said that I don't have active subscription. So I signed up for subscription, giving my email address, but nothing has changed

  -The same message appeared when I tried to update to Mozilla.

  -J' have also created my BB ID and added into the phone.

  My mobile operator: Play (Poland). When I turn on my BB, it shows me a moment of Vodafone logo.

  How can I solve this problem?

  Your device is used.  Your description of the boot sequence indicates that it is a Vodafone branded device.  This Vodafone startup screen can never be changed.  As long as the device is unlocked, you can use it on your support.

  In addition, you must have a BlackBerry data plan to your account with your wireless service provider.  It is probably what you were told the camera.

  That said, you can probably learn the operating system to v7.1 by performing a clean OS reload.  Here are some instructions:

  1. first download the operating system on your PC.  You can get 7.1 for the brand Vodafone UK 9790 here (though the version of all carrier will work.):

  https://swdownloads.BlackBerry.com/downloads/entry.do?code=1141938BA2C2B13F5505D7C424EBAE5F

  2 IDo a manual of your device first, backup using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5 use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then go to the next step.

  6. plug the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Boot problem-blackBerry smartphones.

  Hello

  My Torch 9800 has a problem with starting after battery pull. After the latter, the LED indicator just flashes red for 15 or more minutes before he goes to the BlackBerry restart screen. Often, it doesn't happen. Yesterday, that I was forced to reinstall the OS, because it would not restart at all. He kept just by flashing. Today, I got some applications requiring the device to reboot. As expected, the reboot screen is not appear at all. Any ideas on what I should do? The battery is not even at a low level.

  Thank you.

  Hi rasikac,

  I would ask you please read the question first before you consider posting? What you suggested does not apply to my problem, and I would consider this as an attempt to get the number of post, not to mention that your useless instructions do not yet include a source (I am aware that you copied it).

  As for my problem, I've solved simply waiting. Finally, the charger came and I was able to reboot. I would say that there is currently no solution to this, because the initialization is inappropriate, and maybe it's the device with a hardware error.

• Problem blackBerry Smartphones close

  My new bb bold have error!  With the help of my bb and... Which battery to 50%, my bb shut down. Then only I can turn on my bb if put a charger, then my baterry show baterry 0% and costs of beginning.

  What is a problem? Maybe I can fix the problem if installing new software, upgrade or,?

  The issue is clearly related to the degradation of the battery. Is this a newly purchased device? In what you can apply for coverage of the store. Otherwise, I would recommend the battery of the device.

• Problem blackBerry Smartphones BlackBerry Torch 9810 touchscreen

  Hello. My touch 9810 Torch no longer works properly... it works whenever the phone has just been freshly starting or when a battery pull just occurred and then stops until an another battery pull or start-up is done. I need help with this... is - this sort of software problem? Can it be fixed? If it is possible, how? I tried upgrading to OS 7.1, but the same problem persists... Please help. Thank you.

  Because you have done battery pulls and installed a new operating system, I suggest you take it to your carrier (MTN Nigeria) for inspection.  99% software faults will be corrected with a traction battery and/or charging BONES.  If none of those who worked for you, it is more than likely to a hardware problem.  Unfortunately, we cannot do anything about hardware issues in these forums.

  I hope that helps you.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• "BOLD" of blackBerry Smartphone + microsdhc 16 GB = does not read! Help!

  I bought 16 gb microsdhc SanDisk. When I load approximately 10-15 songs and 100 images... my phone readings, exhibitions and playing of images and music files.  But when I do a complete transfer of all photos 7gbs, my phone is not read or display images. I thought that the card I bought was false, so I went to a Best Buy local and bought the same exact card and the same problem happened.

  Is there something I need to change in the configuration of my phone? Or is it a matter of bring to the AT & T store?

  Fixed a problem!

  I guess that the phone reads only certain amount of data to each analysis.

  that took me almost 12 GB in a 16 GB at the same time, the phone will not read it all at once.

  So I Atl + right shift + delete to a soft start to the phone... and it loads the rest of the data.

• BlackBerry Smartphones screen problem

  Hey guys so I dropped my storm the other day, and the screen cracked in the lower left corner. It was working fine until last night when the screen started not not to react to the touch to type. Only certain parts of the keyboard will be light if I try to type something. I could do like buy an external keyboard or I just gotta see if I can get a new one?

  You could try an external keyboard, but I think that the best opt are to replace the screen or get a new device.

  For a replacement screen, I would recommend Horizon wireless, they are reputable and trustworthy.

• Problem blackBerry Smartphones with the synchronization with Outlook and Desktop 7.1

  Since the upgrade to Blackberry Desktop 7.1 I now have problems of synchronization.  He performs a backup with no problems.  It then passes through the conflict process and synchronization between the computer and the device report.  After selecting the how, I want to resolce the conflict he then continues with synchronization and the new window with folders that must be synchronized.  When I click on synchronize then try to sync and ends approximately 30%, before an error is reported.  "CRTranRec: GetLinkedRecordId: Invalid linked record Id" appears when you synchronize with the BlackBerry Desktop Software

  Try with Blacberry desktop 6

  It was ok for me

  link

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=25DF35DE87AA441B88F22A6C2A83...

• Problem blackBerry Smartphones under 7 OS for Blackberry Curve 9300

  I use Blacberry Curve 9300, couple days ago I couldn't send all messages through my blackberry messaging, then I checked the blackberry app world and noticed that there is an update for my blackberry (OS 7 v.7.0.0.126) messenger, so I thought that the problem was because I needed to update my blackberry Messenger , and then I have updated.

  At first it was OK, I had no problem, then as of last night, I could not deliver all messages at all (it was just Checklist), but I could received a message that was sent by my contacts and groups, also, I could see the latest updates. The only problem is that I couldn't send messages to any contact. At first it was because of my provider (IND TELKOMSEL), but some of my friends who use the same ISP is so very well.

  Because of the OS 7 I have installed? No idea how to fix? Or I can the downgrade in the last suitable OS 6?

  Thanks in advance,

  See you soon!

  Hi woknugroho

  Usually these updates are pushed to our carrier, but no BlackBerry World, but still I don't think she'll push for BlackBerry® Curve 9300 OS7, please try these simple steps and downgrade your device to OS6 OS7:

  1. locate your carrier and download the operating system you want to leave here carriers

  • (Make sure you download for the same model you have)

  2. double-click on the file that you downloaded to install it on your PC.

  3. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

  • Then using software office perform your full backup of your device.

  4. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml , on the change of your PC your records option to show the hidden files/folders, ( you can skip this step if you are using your carrier OS Pack ):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  5. use BBSAK from http://bbsak.org/ and wipe the unit then after you get the error 507 (without OS), then proceed to the next step.

  6. Finally, go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

  Software.

• Restoring data problems blackBerry smartphones

  I have problems with the restoration of data on my Blackberry Curve 8330. I am running BB DM 5.0.0.11 and on my v4.5.0.160 of the device.

  I have a backup file recorded since the time that I am trying to restore my contact list and my list of messages of. I'll list my procedure below to get the error message:

  Open the Desktop Manager, type password device, click Backup and restore, click Advanced, click on the file-> open, select the file and open it and I get a message that says "Error - data was not recognized by the office."

  Recently I reinstalled windows to fix my slow computer, I reinstalled DM on Blackberry.com website. And it won't let me open the file.

  Does anyone have advice on this? Thank you!

  You're right, that's exactly the same problem. I'm surprised I missed this thread, I've combed over here for an hour! To keep an eye, thank you!

• Problem blackBerry Smartphones BB Messenger Update

  Hello

  I've had my new fantastic 9700 for about a week now and I love it!

  But

  This morning, I find that whenever I'm in BB Messenger I get a box that says "Upgrade available"

  I click on the "link" box and go to the page, it takes me to explore.

  There is a big gray button on the screen that say "Download", but I can't click on it... I hold the top arow and click on and nothing happens, I tried zooming and I tried pressing ENTER.

  Tried to do a search on Google too and it wouldn't let me click on the search button.

  Is this a common problem?

  Thank you

  Try going to www.blackberry.com/messenger from your browser and work from there. I have encountered this problem once when I was reviewing only went from a pile and then everything was fine.

• Problem blackBerry Smartphones starting

  I had to have my 8520 sent to me and the battery has been removed.  After I put the battery in, it started to load programs, but then I got a message on the main screen that says "index Eception exception 3 > = 3" then the screen turned gray with a very low score in the center that says "APP Error 523 reset" if I press the ball, he does it again with the same results.  I tried to remove the battery and start over, but no change.  I have no other control functions.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.