BlackBerry Smartphones serious BB Newb here

Similar Questions

• BlackBerry Smartphones quite confused newbie with (iMac) & Blackberry Curve 8530 ordered

  I thought I posted this before but can't ind station. Maybe I'm in the wrong bench?

  Need to synchronize information on BB Curve 8530 with my iMac, Mobile me up and use to sync iPod Touch - questions are:

  1 can I disable MM before you install Blackberry software for Mac (Snow Leopard)?  I need to be able to sync contacts/address book, iCal with the new phone and am afraid of conflicts so I don't "disable Mobile Me.

  2 have you also looked at Mark/Space software to sync Curve 8530 - it might be a better program to sync with iMac - someone uses this or do you use the Balckberry software?

  3. do I have on the right forum for these questions I changed my subscription and I am in the right but not sure, so pls be kind enough to redirect me...

  thx for your patience.

  Hello, petunia

  Before you install the BlackBerry Desktop Software I would recommend support to the top of your address book and iCal on your Mac. Do this please open your address book, and then select the file (in the top menu) > export > Address Book Archive, and then click Save and placed on the desktop. Let then open iCal and select file > export > iCal Archive and click Save to place them on the desktop as well.

  You are now ready to install the BlackBerry Desktop Manager on your Mac. You don't need to disable mobile me to do this. After installation, restart your Mac and open the app to BlackBerry Desktop manager (it will be located in your main applications on the Mac folder). Follow the on-screen instructions to connect your smart phone BlackBerry for Mac.

  After the device is recognized and connected, you will have to configure synchronization settings. To do it please click on the items you want to synchronize under information and then select two way to sync with the calendar to sync or Sync Contacts(In the middle of the page). Once this operation is complete, you can go ahead and click the sync button located on the top right to start the synchronization process. During synchronization it will alert you that it's your first synchronization and it is recommended to replace the data on the BlackBerry smartphone. Please select this option to overwrite the data so that all the information of iMac you will be synchronized on your BlackBerry Smartphone.

  Once it is complete, you can eject your BlackBerry Smartphone by pressing the key of eject located in the lower right of the program.

  Thank you and you defenatly in the right place!

• BlackBerry Smartphones email isn't here

  I did a factory reset on my bb 8530. Now, there is no option to add email but bb Enterprise Server. I now 5.0. It's the only that wasa avialablle to down load. After installing, everything seems to work ok except the e-mail and the bb app world is not here either. I'm stuck, or is there a fix for this problem.

  Now I keep getting texts of 9067 with the infusion of departure and a whole bunch of letters and numbers. What is happening with my phone?

  Oh you just had? Call your carrier and make sure you have a blackberry data plan added to your account. This is necessary if you want to get email on blackberry.

• BlackBerry Smartphones Serious thought travel user buying Storm - but a few questions...

  Hi, as I say, considering the storm.  But I'm confused by the lack of wifi and data programs.  Thus, when traveling (I am in the USA) to Europe, for example, you are ALWAYS data roaming when you are using data on the phone?  Was told by Verizon that I could get an unlimited roaming package for $69.99 / mo.  No wifi means that I can't use the wifi from the hotel (free or inexpensive). And because what they refuse to unlock the side GSM/SIM, you still voice roaming?  (Program roaming data voice, $64.99 / mo).  It is 1619.76 per year.   What Miss me?  Thank you

  Verizon will unlock your phone. Just call Verizon Global Service activation. Tell them that you are travelling abroad and they will guide you through to unlock your phone. Last week I just had two storms unlocked for a trip to Argentina and I already sent for two sim cards Argentina that we can use when we're here. They will increase your data only plan for the amount of time that you are away.

• BlackBerry Smartphones worldwide Treo Newbie - and I can set up to sync

  OK, I know this is a pretty basic question, but I can't get my BB put in place to sync.  Says the device can not be found.  My laptop is only a year or two old and I plugged in everything.  I used the same USB ports to synchronize my treo etc... but my Desktop Manager does not connect.

  Help!

  My fault I wasn't not accurate!

  In the main menu of the desktop software, press the sync icon, in the configuration of synchronization of upper press right, right grey boy say defined configuration options. If neither press on the box that says reset configuration options, then press the grey button on the top of this configuration of game by saying,

  To the extent the Oulook and 4.3, you're good to go!

  Let me know if you have any other questions!

• 'New Message' blackBerry smartphones - but no Message here!

  I get the icon for new Message (1), but I have no new message in my e-mail, SMS or MMS. Any ideas?  Solutions?

  I have a Pearl and my phone did sometimes. It's like it deletes everything when it restarts. And just, it deletes everything. His frustration. But to clean it yourself where it will just clear all you gotta turn the power off and remove the battery. And that restores your memory.

• BlackBerry smartphones think I've seriously damaged my BB curve9320! need help ASAP please:)

  Could you possibly help me please?

  I had a blackberry 9320

  My encryption settings and firewall settings are locked and have tried everything to unlock

  And also my application management won't let me not reset my fire wall guests Ant guard saying reset

  By default the permissions without what do? I havnt had my discs either...

  Hello and welcome to the community!

  I can't tell you how you got in this situation, but what you describe resembles a restriction of the COMPUTING policy... Please check here:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is a COMPUTING strategy and you are on corporate/BES, then you have to go talk to your BES admins... they are in control.

  If you have a COMPUTER policy but are not in BES, then you will need to make fairly drastic measures to clean it... and you don't need your original discs... just a PC and access internet.

  First, download and install the PC Desktop software:

  • http://us.BlackBerry.com/software/desktop.html?lid=us:BB:software:desktopsoftware & CAL = us: bb:softwar...

  Now, the behavior of your BB to your PC a backup:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/how-to-backup-your-BlackBerr...

  Now perform a ResetToFactory

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Now run a restore of your BB of the backup that you have brought to your PC... but don't forget and NOT do a restore roughly. Don't restore these databases you need and more precisely to avoid those that relate to the COMPUTER policy:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file
  • KB03974 List of database for the blackBerry smartphone

  Now you should be in control on all these parameters.

  Good luck!

• BlackBerry smartphones help serious necessary with BB 8520 required: (.)

  Hello

  IM new to these forums and a very new user for BlackBerry Smartphones.

  Well, cut to the Chase, today, my best friend give me a BlackBErry 8520 purple Royal as it comes to order the new BlackBerry Storm 2.

  My companion didn't tell me his password of deivce, discovered that I had to wipe my incoming express unit in a wrong password 10 times. After that, insert sim, put in place a free Wi - Fi, bluetooth, date & time etc, and thought id let me girlfriend know my news.

  It turns out that ive been many text to my contacts to sims, although none of them has been sent successfully, this makes google searches and I diverted to here, and how people bought BB on the black list on Ebay, or as much as sending and having the same problem.

  I also have the same problem, but my phone has been used by my friend perfectly for 5 months? Oh and I CAN use the internet and email, and windows live Messenger, I can't use my apps like Tumblr, myspace or facebook.

  I also have 'edge' at the top right of my receipt of phones, and all Blackberry users that if sims saved on the phone, mine is not? What can I do to fix this?

  I have no message configuration setting, and I do not know how to enter manually? If I can use the SIM card internet? Surely its registered and 150% is not on the blacklist...

  Please any help would be really appreciated and all advice will be taken, I will not go back to my Nokia5800 XpressMusic

  Thanks in advance... Thomas

  You must call your operator and ask about the add-on data Plan BlackBerry to your account.

  Simple as that.

• Help blackBerry Smartphones... 8530... language... Here you are... Add... Read and write Chinese English to the Japan

  Helooo I want download link and... A solution language how to add input more...

  Read and write in Chinese English language at the Japan in my blackberry curve 8530... OS 5.0.0. Bundle... 1675...

  Thank  You......................................

  Hello and welcome to the community!

  Please start by these KBs:

  • KB05305 Location of support for BlackBerry smartphones
  • KB17208 How to install and configure the language pack of East Asia on a BlackBerry smartphone

  If you get stuck somewhere, please be very explicit (the exact KB, the exact step, etc.) when you come back to ask for more.

  Good luck!

• BlackBerry Smartphones newbie question... maybe?

  Hello all, new to blackberry and does not know what the problem is. I am trying to download app world, but when I try to do it via the browser 9700, I'm not able to click on the download button. It's just gray and the 'pointer finger' does not appear to click on it. Also noticed that this also happens on some research on web sites buttons. Also tried to download the form to my laptop but the blackberry web site said "downloads via a USB connection are not enabled for this product. Please visit our mobile download using the browser on your BlackBerry® smartphone. »

  No idea what I am doing wrong or what I need to change the settings?

  And yes I am hitting the trackpad and or enter, but it doesn't seem to register as one I can click on the button

  OK well well Im not sure what is happening or if I have accidentally changed something in the way of trying to understand what was wrong but she now works for a reason any... I'm glad that its market not now wish I just knew it was not first place. But anyway thanks for all the help

• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!

• BlackBerry smartphones my 9900 frozen in take-off of the screen.

  Hello

  I have a Bold 9900 was not serious and there is no problem... Suddenly the screen froze tried to close and I can't.

  Separated from the battery. Then I restart the device. During the take-off phase and the March of the white line at the bottom and it freezes.

  I tried several solutions

  Tried to charge the battery for two days and did not work.

  Rejected and he was left without a battery for a day and prepared the battery charge. The same problem.

  I sent a specialist. And gave me a way to fix the software

  Gave me the steps followed by the reform step by step... To download the software via a cable
   
  But before it has finished downloading the new update for cause seems to me incomprehensible symbols box.

  Here

  

  If you press Retry rear cargo since the beginning... And back to me the same box. Rush cancel tell me finished loading but coincided warnings.

  Here

  

  And reboot my device. But the same problem came back.

  

  ..

  Is there a solution?...

  Sorry for my writing skills, because English is not my first language

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You can also use these tricks - if suggest a website, please rather replaced by 6a or 6b above:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Its blackBerry Smartphones

  Hello.. I am a newbie. Bold 9650 verizon v6.0.0.524 the volume up and down keys work great during the call but

  only the low volume button works in mode 'browser '. This means that I have no sound when watching

  videos. Help, please. High volume AND low volume both work actually, but it's only because once every a way down

  stuck mute. I have no spell mute me (in browser mode).

  Hello

  I'm sorry to hear the verdict. Do you know how or what criterion of CSR ran to diagnose water damage? Your moisture indicator strips have been discolored?

  Here are some links to help run diagnostics. Sound problems can be caused by corrupt software and memory low conditions as well.

  It's a shame that (after doing a full backup successful with Desktop Manager) that you don't accidentally lose or drop it repeatedly on a marble for example floor. Or find it in the driveway accidentally hit by the car after a cataclysmic weather random event. I know most owners insurance contain provisions that can cover or help with the costs of replacement.

  Let us know how it goes!

  Thank you

  Bifocals

  KB11727 Quality troubleshooting poor voice on the BlackBerry smartphone

  KB16037 Performing a test using the Test Application device Self on the BlackBerry smartphone

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• Help with calendar with Outlook sync blackBerry Smartphones to all appointments will not sync...

  I'm not a great tech, but I have some skills good enough for a girl, if I say so myself... but I'm so frustrated... I need help.

  This is my first public post... So I hope that I give all the information but who will help, if I missed something, please let me know.

  Here is some background info:

  I have a BB "BOLD"

  I use it NOT on a company (network)

  I sync my bb with my dell

  Windows Vista (UGH!)

  Outlook - Version 6.0.6001 Service Pack 1 Build 6001

  My calendar and my contacts are the most important reason, I have a bb

  My contacts are FINE

  My schedule is a MESS

  I have 2 separate email addresses work well my bb... For the purposes of his post, I will refer to them as

  [email protected] and

  [email protected]

  When I do appointments in my work calendar, I do one of 2 things to get all my appointments on the BB

  Plan my gmail as a participant in the designation address or

  Prior to the appointment to my gmail from my work email address

  When I make an appointment directly from my BB I do it by selecting Menu > new = my default settings of the account gmail under the 'send '.

  BB News:

  When I'm in the calendar and select > Menu.Options > calendars > I have 3 options

  [email protected] who has (518 entries)

  Default device that has (157 results)

  [email protected] who has (429 entries)

  When I go to the Menu > Options > Advanced Options > Services > (CICAL) by default is [email protected] , it shows that I have options to select my Gmail or my .mac address

  That is the problem - it did not used to happen, and I frankly did not know that my backup was messed up so I don't know how long this is happening.

   

  When I sync with Outlook

  There are only 518 appointments that are synchronized

  I can't get the other 157 (defect of the unit) + 429 (mac) to sync with my outlook

  Can someone help me to get them all on my gmail calendar? or in my outlook so that I can then sync back with the BB

  I will not sync my bb with my mac

  Here's what I tired:

  • Yelling at the computer
  • Yelling in Spanish at the BlackBerry
  • ignoring the two
  • I stopped myself to throw both of them against the wall.
  • 

  But seriously

  I put the BB Desktop Manager to perform a one-way synchronization > bb to outlook = NOTHING only synchronize gmail

  I changed the (CICAL) to my mac address and synchronized = NOTHING - only synchronization gmail

  I am at a loss and would appreciate any help.

  Hello

  We will remember and then on MAC records.

  Outlook contains records of 158 of the associated Gmail Calendar.

  The calendar by default folders must be cleared and restored to the associated Gmail Calendar.

  The Blackberry associated gmail calendar resulting will be then synchronized with Outlook to add the former default records

  resulting calendars synced to Outlook and Blackberry.

  Reading this, I propose more than once. Method 3 is what we do.

  Let me know, tomorrow, what questions you have the procedure so that we can ensure we succeed.

  KB16063 Unexpected results occur when syncing with a BlackBerry smartphone that has several CICAL service records.

  Let me know how it goes!

  Thank you

  Bifocals