BlackBerry smartphones so many questions-help!

Similar Questions

• BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

  Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

  My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

  Thank you for your time.

  Hi shelran,

  Welcome to the BlackBerry support community forums.

  It's very sad to hear of your soaked BB device. I hope it still works!

  Check the article below to learn how to restore the data on the device-

  • KB03953  How to back up and restore data to a new BlackBerry smartphone
  • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
  • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

• BlackBerry smartphones important, I want help please check this massage

  Hello everyone

  I have a big problem and I want someone to help me.

  my blackberry phone is (Bold 9790)

  and its brocken, I'll buy a new and even bold 9790

  If I walked into my blackberry ID will be back again once the contacts?

  and my bbm contacts will be back again with the same PIN?

  Please tell me<>

  Kemozah1 wrote:

  If I walked into my blackberry ID will be back again once the contacts?

  What contacts? Your address book... IF you have BlackBerry Protect installed and running on your old device, Protect restore data including your address book and other data. See more here:

  How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Kemozah1 wrote:

  and my bbm contacts will be back again with the same PIN?

  Please tell me<>

  BBM contacts are not saved with Protect. However, using the same BBID, they will be restored if your previous 9790 had BBM 7 installed. Your BBID restore BBM contacts.

• BlackBerry Smartphones SMS full Notification - help please

  I'm at my wits end with my Blackberry Torch 9810.  I have very little text messages in my Inbox, I lost the lot for some reason my phone has decided to change some date & in the future and trying to resolve that, in my opinion, I wiped everything, do not know what I did a few weeks ago, but they disappeared.

  Now I get notifications that my SMS Inbox is full and I need to delete messages.  Can someone help me I have a lot of messages on the handset and cannot believe it is complete unless there is an option I need to select/deselect.  The user guide is useless.

  I changed a parameter in the past as text messages seem to be endangered if they were in a month or so old, but all that I did I can't and don't know how to handle all my text messages myself.  My old iphone allowed me to keep the text as long messages I wanted with what appeared to be a very large storage area, now I just want to throw this thing in the bin.  Unfortunately I have 18 months remaining on my contract (business) so I can do nothing about it.

  Ann3da wrote:

  50 SMS Messages / 29.5 K

  15 text messages / 12.3 K

  OK, not a lot of people very little. It is in memory of the device, but you are some of the SIM card, save too much.

  Then... you must change this setting according to the instructions below.

  Article ID: KB13465 "SIM card is full please delete SMS messages" appears on the BlackBerry smartphone

• BlackBerry smartphones could you please help me

  Help me please

  All of a sudden my bb is stopped

  and now, this thing is keep illustrated

  What shoul I do?

  http://im15.gulfup.com/n47i1.PNG

  awaiting your response

  Thank you

  You need to reinstall your OS device to restore access to your device.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB10068&sliceId=2&cm...

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones a few questions... Sorry so many questions...

  Hello. I just got my BB a week ago so I have a few questions. I've traveled the previous pages to see if my questions were already asked, but I didn't see it (at least not with the first 6 pages) so sorry if this is a repeat.

  1. If you add a song to your BlackBerry, as in iTunes list, can you use that as a ringtone too? Or not because he was transferred in a song and not a ringtone by itself?

  2. is there a way to watch videos online? From YouTube or other sites that require Flash?

  3. I currently have my left convenience as the phone lock, requiring a password to unlock it (not just the #* or whatever the generic unlock code). However, my phone is locked automatically after 1 hour (it's long, I could put it). Is there a way to disable the fact it locks automatically after 1 hour, but still have the password how to unlock my phone?

  4. is there a way to disable the key tones when dialing a number? Even when I'm on silent or vibrate, whenever I have to dial a number, the numbers still make noise.

  5. If you accidentally delete a text, is it possible to get it back? My old phone had the ability to browse the deleted texts.

  I think that's it... Thanks so much in advance!

  Jess

  Hi and welcome to the forums,

  lets take one at a time:

  (1) you can use a song as a ringtone, go to music media, select the key to success menu song and choose set as ringtone.

  The song will not play like a ringtome just 4or 5 seconds of it.

  2) there are 3rd party apps that will allow you to which SOME videos, it depends on the format. I need to find the

  an I know, just do not remember the name right now

  (3) it is not an option to disable the timeout of security if you are using the password, type of sense if you think about it. I got mine because I'm on and outside it frequently the value for an hour. But I always manually lock it when I leave.

  (4) No, the keytones stay on, even in vibrate mode.

  (5) I have to watch this

  So I owe you a link and a response to 5.

  Please let me know if others answer your questions, and I will return with more information.

  Thank you

• Help blackBerry Smartphones! Browser question

  I am looking for a place to type a URL.

  My daughter thought she was helping and put Yahoo Front Page, but still it is not a place to enter a Web address.

  I went to the Options when I was in my browser, there are two options myblue downloads and Internet browser.  It is currently set to Internet browser.

  But I want to enter this site and bookmark.  Besides, I want to be able to enter many different sites.

  To enter the different address, you must follow the steps - below

  1. open the Internet browser

  2. click on the Menu , and then select go to

  No go to your desired page and you can save a bookmark to browser by clicking the Menu button while you are on the page-> select Add bookmark.

  Let know if you need anything that anyone else.

• Greetings from blackBerry Smartphones / BB Newbie Questions

  Hello!!

  Thought I'd take the opportunity to view and asking some fundamental questions about the Apps and BB.

  Apps, I would like to ask you a few tips from the community.  Just try to save time by trying different applications by asking.  I'm looking for advice for the following applications.

  -GPS?  Heard of Google Navigation but it doesn't seem to work with BB.

  -Calendar?  I use my BB for professional and personal

  -PTF App?  Is it possible using the BB to open, edit, save files on the BB?

  -BlackBerry Protect?  I've heard of her.  Thoughts?

  Any other Apps that someone would suggest?

  BB issues,

  -Whence an app go once removed?  Stored on my device somewhere taking up room?

  -With regard to the preloaded applications (Verizon) on my BB?  Can they be deleted and if so it will cause issues on the road?

  -All the Apps I should stay away from?

  Thank you

  Welcome!

  Vewrz_BB9650 wrote:

  Apps, I would like to ask you a few tips from the community.  Just try to save time by trying different applications by asking.  I'm looking for advice for the following applications.

  -GPS?  Heard of Google Navigation but it doesn't seem to work with BB.  Maybe you say Google Maps, works very well with BlackBerry. It is a great mapping application, but does not voice turn - by turn navigation. You might like Telenav GPS for it, I use it, but it is not free.

  -Calendar?  I use my BB for travelers and personal operating system native calendar is great, that it syncs with Outlook. Others use Google Calendar.

  -PTF App?  Is it possible using the BB to open, edit, save files on the BB?  PDF? Your BlackBerry is open to be sent as an attachment to an email automatically to PDF files. If you save a PDF file on the press card, on the 9650, you will need a third-party app like PDFtoGo or Repligo to open and view the PDF file.

  -BlackBerry Protect?  I've heard of her.  Thoughts? Very worth it. Download AppWorld and set up for daily backup at some point every day. Lifeline.

  Any other Apps that someone would suggest?

  Weather: Likes BerryWeather (BeWeather in AppWorld). Another beautiful app is WeatherBug.

  ShowMeTheImages help really discover your HTML emails a lot simpler and easier.

  There are too many apps to name, I like.

  BB issues,

  -Whence an app go once removed?  Stored on my device somewhere taking up room?

  If removed from the device, it went. Your download and your purchase is always archived in AppWorld, so you can install it again.

  -With regard to the preloaded applications (Verizon) on my BB?  Can they be deleted and if so it will cause issues on the road?  Really, you can't remove these shortcuts to application "pushed," not very easy installation. It is simpler:

  To do this: create a folder on your home screen and name it "Junk" (you can choose to be more creative the folder name ). Now, highlight each unwanted icon and press the Menu key > go to folder and move it to the folder "spam". That, for each, you don't want to do.

  Now, highlight this "Junk" folder, and select Menu > hide.

  Out of site, out of mind. Meanwhile, feel free to complain to Verizon or their own user forums.

  Good luck!

• BlackBerry Smartphones New User: Questions about the internal clock synchronization, software updated

  Hellko Forum.

  For two weeks, I use a Blackberry Bold 9900 with OS7.1 and I am very satisfied with the device.

  But there are some questions for which I have found no solution:

  (*) Looking back at my old Siemens S10D or SK65, they had an option to synchronize the internal clock with time of the GSM network information. Will there be a similar option in the Bold 9900? What I found was an option in the date and time settings. But when I put "Government aktualisieren" (setting the time) on 'automatic' then time switches to October 5, 2013, 12:20 and nothing happens. Is it possible to connect to an NTP server? If so, where to enter the address?

  (*) On this Web page http://de.blackberry.com/software/smartphones/update/blackberry7-os.html?LID=de:bb:support:update - of... Describes how to upgrade the software of the smartphone "over the air". But I can't find this option. Where the developer has hidden this feature?

  Thanks a lot for the answers in advance

  Best regards

  JueDan

  Hello again,

  noone has an answer to my questions?

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones could use some help with the desktop software

  I'm sure this has been asked before, and I hate to be the guy who never had a blackberry and a question that has been asked a million times, but I can't figure it out and my ISP (virgin mobile), is not being very the problem. All I want to do is to download the software to my PC, so I can transfer songs from my hard drive to my Blackberry and similar functions. I followed the steps one blackberry software page and then come to a point where it asks me to choose what software I want. Now, I'm not very computer any help at all would be greatly appreciated. And as I have previosly stated my provider virgin mobile and my phone is a blackberry pearl

  (8130) thank you in advance.

  see you soon

  I must say yes 'I want Mass Storage'.

  from the home screen:
  Options > media card

  don't like me:
  Media card support: WE
  Encryption mode: NONE
  Mass storage support: WE
  Auto enable mass storage: YES

  then, when you plug in the usb cable, your Blackberry will be just a simple Player cards with a card 8 GB inside.

• BlackBerry smartphone app update questions / BB curve 9360 Apollo

  Hello, Im new to this forum and Id like some help with my new BB

  Here's the thing, I'd like updating my OS to a version more recent version is 7.0 Bundle 1680 (v7.0.0.353) and
  When I try to update BB desktop app, it's say there isn't any new available worm.

  So I see there are diff version available, but I'm not sure to install for example BONES (v7.1.0.912) T-mobile, OS of Bluegrass Cellular and O2 UK 7.1.0.861 release 7.1.0.821 (Bundle 2301)

  What is the best for my phone?

  And my phone is unlocked, I need to unlock it again if I update the OS?

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • It does not matter which carrier... the best normal advice is to choose the most recent, you can find (as pointed out the OS level bytes - 7.1.0.912's latest que.861, which is even more recent que.821.

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Jc18able wrote:

  And my phone is unlocked, I need to unlock it again if I update the OS?

  Nope... once a device is unlocked to the carrier, only the plant BB can (legally) re - lock.

  Good luck and let us know!

• Older older blackBerry smartphones... Help!

  I kinda need help here... my friend had the oldest of old versions of blackberry on its curve 8520... and here I am, the more useful friend ever, decided to borrow his smartphone and volunteered to update the software so that she won't have to suffer... Unfortunately, when it takes thousands of attempts to update, it seems that I can't really understand how to solve this problem I met... So I need your help!

  ERROR MESSAGE:

  "This update to BlackBerry Device Software includes new features and improvements to the BlackBerry solution and, as such, is only available for users with a subscription BlackBerry. To learn more about the BlackBerry service, please visit www.blackberry.com/service.

  facts:

  * I don't know what the hell 'active BlackBerry subscription' means... This means that I have to be subscribed for notifications by e-mail? or subscribe to an active BBM or something?

  * I updated my software blackberry a few months ago and I did not experience this kind of mistake at the time...

  WHAT SHOULD I DO?

  any kind of help will be very appreciated...

  love,

  NEM

  Hello and welcome to the community!

  Indeed, some of the newer OS levels indeed need of subscription, the mobile operator, a data plan which is sufficient to allow certain specific services BB... If not in place, then the most recent operating system available on the device - by default, this one is not something...

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software only once, but do not connect the BB. Just launch it and then stop it.

  (6) now, disconnect the computer from the Internet.

  (7) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  (8) after that it's over, and reconnect the PC to the Internet.

  It's small it being connected to the Internet which is the problem... the Desktop software checks to see if the BB is associated with a proper carrier data plan... If not, he refuses to allow the use of the latest operating system. Disconnected from the 'Crazy' Internet PC Desktop software and allows the installation to proceed.

  Oh - and don't forget to save.

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/backup-the-data-on-your-BLAC...

  Good luck and let us know!

• BlackBerry Smartphones please please please help!

  Subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2

  This message is used to carry data between your BlackBerry handheld and

  a home server. Please do not remove, move or respond to this

  message - it will be processed by the server.

  BEGINETP 108

  Aa8qmVMAAAAAIBAIMzFBNTZENjIgEXRvdWNobTU4NUBhb2wuY29tAEzgTLJQBUNNSU1FA0CA

  gICAMgAAMEMzOTQ4NDg3K0crMQBF1Vq9sqFTgTCuCe0f2PSoABlC77CHRdYBGxfQR0X6fE4G

  ENDETP-1416855863

  I get that 50 - 100 times a day. Its driving me crazy. Any help will be greatly appreciated. I tried to wipe the handheld computer to replace the phone. I'm not addicted in a server business, but for some reason, he thinks that my aol email is connected to one. I have no book service bureau in the phone.

  I have contacted my carriers tech support but have been unsuccessful so far.

  I understand that this error message is related to a company server - so my question is how to stop?

  All the steps on the website do not work because I do not have books of service office or ever be put on a company server.

  Please help, I'm desperate. I'm willing to interrupt the e-mail account, but I want it as a final last step.

  Well after months of torture, we have a cure. I had to have my I.T dept a disturbance of the record and after hours of troubleshooting over the phone... We contacted R.I.M and they had me wipe my blackberry pearl original to see if it worked and it didn't... but ppl @ R.I.M proposed to create a filter in my email inbox and send just directly to the trash. So that was my landline. Why didn't think of this!

  Thanks for all the comments!

• BlackBerry Smartphones Lag/delay question! Video inside! -8120

  BlackBerry 8120 (os v4.3.0.115)

  T mobile

  Question trolling... Majority of deleted preloaded programs.

  64 MB (100% free) mmc)

  5 core (removed bbm) running programs

  Don't lag in any other program or anything like that, just get out of the State of the "lock". A few seconds of lag when it locked, unlocked. It's pretty boring and you want this problem solved. I just got the phone earlier today and want if it has set up for my taste.

  -pull the battery, all of the pocket with option built-in, deleted all the photos and Articles of mm, freed from the memory card, have the minimum amount of running programs. don't know what else to do. did my research... nothing helps. Edit: also have 20 MB free on the phone. -.

  Video of my delay in bb.

  http://www.youtube.com/watch?v=x4OQqI0m4TU&eurl=http://www.youtube.com/my_videos_edit2&feature=player_embedded

  I would recommend that you upgrade the operating system.

  Follow the instructions on the link here:

  http://www.BlackBerryForums.com/General-8100-Series-discussion-Pearl/165543-latest-OS-8120-4-5-0-152...

  Good luck.