BlackBerry smartphones some emails not on my 8320

I have a Curve 8320 and my emails are automatically checked and synchronized with my POP on my PC account. I'm with Orange here in the United Kingdom.

My problem is that SOME (not all) emails do not come through my phone. They arrive in my Inbox with success but not on my 8320. It is difficult for me to say exactly which emails and do not appear on my phone so I'm a bit puzzled.

I hope someone can help me get these stray emails come through on the phone. I read in another thread that it might be useful to refresh registration books and services, but when I tried the process I received an error in the recording process, it may be the solution, but maybe someone could confirm that for me.

Thank you

Anne

IF you use Outlook to download your email on your desktop PC, Outlook is probably "remove" mail from your email server when it downloads on your PC, before it can be "seized" by the RIM server to your device.

There is a setting in Outlook to "Leave Messages on server".

For MS Outlook 2003:
1. Outlook > tools > e-mail accounts > view or change existing > next.
2. Select the e-mail account > change > additional settings.
3. Advanced tab > leave a copy of Messages on the server
4. check this box.

* You will need to make this change for each Outlook e-mail account, you have.

Other versions of Outlook have a similar setting, although it can be found in a slightly different place of the: Advanced settings.

Tags: BlackBerry Smartphones

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