BlackBerry Smartphones the "BOLD" mode standby.

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• BlackBerry Smartphones BB Bold 9780 guard freezing, networks keep falling, drains the battery faster

  Since I upgraded to surveys last BBM, where voice chat has been installed, my phone freezing guard and the two mobile network and wifi connection keeps failing. My phone is set to favorite wifi. I also find that my battery drains faster since the update. I'm a fan of BB, but it's very annoying. Is it possible that I can remove voice chat? I'm even not use because it is not working properly, it's worse than Skype when I talk to my sister at home. This could be due to network connection in my home country. Is there a way that I can return to the previous version of BBM? Is it possible that the upgrade is causing my mobile recent misfortunes? Help, please! I had already called my network provider, but everything they have done has not worked. I'm about to throw the phone out the window! Help!

  Hey SavvyBB,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Let us know how to get you out and if you still have problems after doing the above.

• BlackBerry Smartphones can access in standby mode

  I just bought a Curve 8330 last week. Like it, but the mute has stopped putting the unit in standby mode. It seems doing nothing now. I have perhaps inadvertently pushed the toggle button up as the mute. Don't know why it would turn off. Has anyone else had problems with this? Any suggestions?

  You can try to reset the unit? With the device on, just remove the battery for 30 seconds and replace it. After restarting the device, try using the sleep button

• BlackBerry smartphones, what exactly is Standby mode?

  In a quest to figure out how to activate the stop screen when I want to, I found the sleep mode, what exactly does.  All the manual says about it is to press mute to switch to standby mode, but does not say anything on this subject.  "Sleep mode", what exactly?  He always give me alerts calendar and phone calls and other alerts, or is he basically disabled?

  Jesse

  The standby mode is just a low power state to conserve battery power. He closed the backlight and screen and does not meet the presses until do you wake. Your notifications, phone calls, etc. are not affected by it.

  The case serves the same purpose: it has a magnet that is detected by the phone to put it to sleep. If you go to the notification / ringtone profile settings, you will notice 2 different setting: off the case and in the case.

• BlackBerry Smartphones the Motorola HS820 earpiece/Headset Bluetooth Audio works with the Blackberry Bold 9700?

  The Motorola HS820 earpiece/Headset Bluetooth Audio works with the Blackberry Bold 9700?

  It's not clear to me, if only the bluetooth Blackberry devices work with the Bold 9700, or any bluetooth device.  With the Bold 9700 recognize to ask the code four numbers when first by aligning it with the HS820?

  I matched two Plantronics, a Motorola and an earpiece/headset Cardo bluetooth with the 9700 and they work very well for phone calls, but I can't get the audio from Media Player to play on one of them.

• BlackBerry Smartphones Will "BOLD" synchronize my PC data?

  I have been lent a Bold 9780.  How I put it up to do the following please? I don't mind not designated a manual. I'm looking for documentation now...

  Sychronisé MS Outlook data

  (1) tasks

  (2) calendar

  (3) contacts

  (4) OneNote (would be nice)

  Synchronize data other

  (5) files

  Can the "BOLD" display these?

  (a) Word and Excel documents

  (b) PDF files

  (c) GBP.

  If the phone is reset and synced, reminders in circulation re-are they?

  Hello

  These articles may be useful in your quest:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer
  • KB12268 Support for synchronization for BlackBerry Desktop Software for Windows
  • KB11879 What is the mass storage mode
  • KB23450 Copy documents to a BlackBerry smartphone using mass storage Mode
  • KB29523 How to manually transfer files between a BlackBerry smart phone and a Windows computer
  • KB23443 How to enable the Documents To Go Premium Edition for BlackBerry
  • KB15253 Supported attachments in BlackBerry Internet Service native file format

  So, please start with those and then come back with clarification you need.

  Good luck!

• BlackBerry Smartphones BB Bold crashes when pressing accidentally voice command after button mute

  Hi all

  I have a problem with my "BOLD" blocking completely upward when I accidentally press the voice command butten during or just after I pressed the button mute to leave the "BOLD" go in standby mode.

  In addition to this problem, I had the same problem as my "BOLD" stopped working while I was composing an email yesterday.

  Is there a solution to this problem? Or do I have to get a new one?

  Hello and welcome to the Forums of Support BlackBerry.com.

  Is the command button of your voice on your left or right convenience key? Change this to anything, or another application options > screen/keyboard.

  Also, other glitches as suspended while composing an email, with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

• Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

  Hello!

  I hide a few photos on my BB Bold 9780, and now I can't find them.

  I found the help for this but it works for the CURVE.

  Please can someone help me get these pictures?

  Thank you!

  Hello and welcome to the community!

  This KB describes how:

  • KB18466 Hide or show pictures on the BlackBerry smartphone

  Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

  Good luck!

• Message from blackBerry Smartphones: MTP Device Mode is enabled on

  I just did a hard reset (remove battery) on my Storm2 9550.  When it finished start, I started the Desktop software and connected the phone via the USB port.  I received the following message:

  This Blackberry device using a connection of the PSG.  Some features of media for your device mass storage mode, which interrupts all active media transfer protocol (MTP) connections.  You want to mass storage mode?

  I don't know exactly what that means or if I should answer 'Yes' or 'no '.  (I had a bit of luck you are looking for this particular online message).

  The BlackBerry Storm smartphone can connect to a computer in one of the following ways:

  • USB mass storage mode
  • Media Transfer Protocol (MTP)

  MTP allows a BlackBerry smartphone user transfer media files between a computer and a BlackBerry smartphone and provides support for multimedia files that have specific requirements, such as restrictions associated with the management of digital rights (DRM) technologies.

  A BlackBerry smartphone appears as a Portable device in my computer when connected to the computer using the PSG. It does not appear in the devices with removable storage section and has not assigned a drive letter.

• BlackBerry Smartphones BB Bold 9900 just does not load

  I bought my BB Bold 9900 10 months and I never had problems charging my battery. But the other day, when I got home and charged, when I woke up, Led - the RED light flashes and custom light up. I used another charger (nine) but still the same. I tried to plug it into my laptop for charging, but still not good. BB office says this device was not connected (since obviously he doesn't have the power). I searched online and I tried the "kickstart" they say where I have to charge my phone for 2 hrs and remove the battery for 10 minutes and put the battery back and wait another 2 hours - still not good . Although when I tried, I saw the icon charge for a few seconds during the first 2 hours, but do not see it again.

  Anyone have a suggestion? Do you want to know if I need to replace my battery or have this problem? We have no Center service BB here in the Philippines. The trader would normally send unit to Singapore to have checked/fixed. I can't afford not to have my phone because of my work and I have files that are stored in...

  I will appreciate any help you guys can give. Thank you.

  In waiting for someone to answer, I did some research and tried them out, but so far, I'm still not able to turn onn/load my camera.

  Here's what I've tried so far:

  1 pull the battery loading and put back on the

  2. the "kickstart" than what a qualified member where in while now the end call key, remove the battery and the light RED LED while that appear and immediately press call button for 3 seconds and press the end button again. He advised to do 7-12 times and told me that does not work the first time... but try again. (I tried to do this several times)

  3. a publication that he had his dependents for like 2 days and removed the battery every 2-3 hours. (did not have my phone which support long however )

  4 force detect the BlackBerry smartphone by using the Application Loader. It was also published in KB10144of Blackberry Knowledge Base.

  FYI: guests of the message I have seems different from what has been published well since I don't have the chance to reinsert the battery. I was prompted to unplug the unit and close the application before installation. After you restart, DM didn't register my device. Did not have the option 'new attempt/Update ".

  (I know it's funny you reply to my own post, but I'm really desperate now.) And hoping that someone must answer, at least you know what I've done so far)

• Update blackBerry Smartphones the my OS

  This morning I tried to update blackberry OS settings. I went into settings > device > software updates and choose the option to update the latest OS OS for my BB Curve 9360. However, it is now stuck on 11% BACKING UP a said was like this throughout the morning from 08:00. and the notice said that the fone will be inactive for only 2 hours. someone please help urgently as I am waiting for urgent appeals that I can't afford to Miss

  Hi Lemii_Loco

  Welcome to the BlackBerry Support Community Forums

  Personally, NEVER above the Air software update .the are a few suggestions for restore you your device from this situation:

  Credit JSanders

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BBerry Bold 9650 - dead screen - how can I see content of guardian of password on PC

  The screen on my 9650 comes to die. I'm not sure I'll get fixed, I can just get a new phone (not a BBerry this time). But if I don't get the screen replaced then how to display the contents of my PWK saved on my computer? Can someone here help me understand this?

  Hi miamispy,

  Try these steps, could help in your case...

  Download a Simulatr for Bold 9650 and installed the software. You can find the Simulator to BlackBerry Smartphone simulators - URL

  http://NA.BlackBerry.com/eng/developers/resources/simulators.jsp

  Once the program is installed, launch the program, which shows a picture of the phone.
  now to start my software of management of office and back in the Smartphone Simulator
  In the menu, select 'USB cable connected' which simulates the connection of the smartphone.
  Once u this, office management software invites you to create parameters for the then new phone.
  Once u put in place this new virtual phone, restore your backup from the virtual desktop management software to the new.
  u could then use the mouse to go to the password manager and open the program. It will encourage u password and all the data is displayed.

  Good luck...

• BlackBerry Smartphones my "BOLD" does not work from... Help, please

  Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

  When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

  Its like light - red > white screen > light > white screen >...

  I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

  The red light still flashes? Do you see anything on the screen?

  Try to reload the software on the BlackBerry using the article below.

  KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

  Thank you

• BlackBerry Smartphones the speaker is always on when answereing telphone calls since the upgrade to 4.5.0.55

  Hello

  I recently updated a number of our phones blackberry 8100 company for the latest OS 4.5.0.55 platform 2.7.0.68)

  When a call is received, and I answer with the green button the phone always goes into speakerphone mode. I have to move the phone to the ear and press the OP button to turn off the speaker for the call.

  It is confusing with the appellant because they're not sure of what is happening during the few seconds of quite while I turn off the phone mode talk.

  I've updated a number of phones and all other seem to answer calls in fashion phone speaker not as expected.

  I looked in the menu options to find an arrangement.

  Thanks in advance for any help...  If no solution is found, I might have to reflash old firmware and then reflash firmware again.

  With the phone, remove the battery and then replace it... which has toured on mine when it had the same problem

• BlackBerry smartphones why "BOLD" have several browsers?

  Hello world

  I read the user manual, but I still wonder why the bold has Internet / Hotspot / Planet 3 (I'm on 3 Australia) browsers.

  The manual gives situations for each of them, but surely, it would be enough. In addition to being unable to change the Planey 3 browser home page, I see no difference.

  Also, what is the use of the browser identification option (IE, Firefox, etc.). I couldn't find it in the manual.

  Thank you

  Paul

  Paul, different browsers to connect in different ways to the internet. For example, the Hotspot browser connects via WiFi.

  And, the emulations of Firefox and IE 'say' the site you visit what type of browser you are using, which means that you emulate, to allow the site appear on your screen. For example, I keep mine set to "BlackBerry", which tells the site that I visit from a mobile device and some sites will appear in a mobile format version. Using FF or IE, the site should display everything like you would see on a PC.