BlackBerry Smartphones unable to delete or to update contact

Similar Questions

• BlackBerry Smartphones unable to delete the message

  My granddaughter has sent me a message an image and and a voice message. It was one of those who have been passed several times. I'm unable to remove the message. If I go in the menu and select "delete prior" for a given date, all messages for that date will delete except for the message that I've referenced. Does anyone have any suggestions that I could continue?

  Try pulling the battery: when the device is turned on, remove the battery, wait 1 minute and turn the battery on the device.

  And after that try to delete the message.

• BlackBerry Smartphones unable to synchronize old calendar appointments after deleting internet services association

  I did some research on my current number with my calendar--I delete my partner of service internet and added it (I had problems with the reception of emails) - I found the following information on the support site - I have all the old entries calendar on my blackberry - like a calendar of "default device" - is anyway so he could re - sync with my outlook calendar?  anyway for this association of device by default on the BB back to one associated with my outlook?  Cannot synchronize the old calendar appointments after the removal of a BlackBerry Internet Service association

  1. Using BlackBerry Desktop Manager clearly the basis of BlackBerry smartphone calendar data.  For instructions, see KB05340.
  2. Manually remove all the BlackBerry Internet Service [CICAL] service books in this way, all calendar entries get dumped into "default device".
     perform the following steps:
     • On the BlackBerry smartphone, go to Options > Advanced Options > service book.
     • Remove all the BlackBerry Internet Service [CICAL] service books. Eevery integration will have a named address book maintenance, integration such as [CICAL].
  3. Perform a hard reset of the BlackBerry smartphone. For instructions, see KB02141.
  4. Synchronization with PC again and it should be fixed

• BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

  I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

  When I click on the BlackBerry App World on my camera icon, I get the following message:

  "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

  So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

  So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

  I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

  I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

  "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

  If anyone has any advice on how to solve this problem, it would be much appreciated.

  The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

• BlackBerry Smartphones BB 9000 os 5.0 update

  Hello Sir/Madam

  Please help me for my BB Bold 9000 Os update

  I install BB 7 Desktop Manager and I used to update the operating system of v.5... 0 for the mobile, but then that update it shows the error and it gives an error at "CONNECTING TO jVM" and it shows the error to "APPLICATION LOADER WAS UNABLE TO CONNECT WITH YOUR DEVICE. "PLEASE RE-CONNECT YOUR DEVICE, ENTER THE PASSWORD IF NECESSARY AND CLICK RETRY.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones changes to the calendar after update

  I recently did the software update proposed in consequence of which I had to re - install Facebook. Since then, I found that when I go to enter a new appointment, there are some new top that says send to help: and I choose Facebook, home, or office (the 2 is what I call my email accounts)

  I don't want this option here, especially since the default value is Facebook (he seems to be in alphabetical order)

  Is it possible to get rid of this option or at least change it so I can choose my own default?

  Hello

  The BlackBerry smartphone has the ability to maintain multiple calendars. You can select your timetable and services default e-mail to the title of the default Services Options-Advanced Options.

  Send using option is there Design and cannot be deleted because it specifies which calendar you want to use for your appointment you will enter in.

  Thank you

• BlackBerry Smartphones BB9800 Auto delete of the electronic mail box

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Thank you

  johnfss wrote:

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Hello Johnfss

  Welcome to the Forums of the BlackBerry Support

  In the settings of your device please check first if option keep Message has the Maximum value or forever. For help, see this Knowledge Base article:

  KB13093   : How to use message keep on the BlackBerry Smartphone options 

  If it is already set to Maximum, then most likely your device suffers from some memory. If our device suffer little memory so it will remove our message.

  KB14213   : The call logs, SMS text messages and emails are deleted from the BlackBerry smartphone 

  So, start by checking these things.

• BlackBerry Smartphones unable to use BBM

  I can't use BBM on my curve 9320 such as a message informs you that exception; java.lang.NullPointer as follows Eception Exception. What's this & how can I get rid of him?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones synchronization messages deleted

  My boss has a Blackberry attached to his desktop computer and I have full access to his e-mails.  If she removes the emails from his desktop computer and then they disappear from his Blackberry, but if I delete an email from him in my computer box, ir remains on his Blackberry.

  However, if I drag the enamel removed from my Inbox deleted the box removed, then it deletes the e-mail on his Blackberry and his office computer, but it is a heavy means time to process spam and other garbage e-mails (and I know that I remember to do all the time!).

  Any help much appreciated.

  Hey Joneedshelp,

  When a delegate removes any element of the box of a BlackBerry smartphone user mailbox, the deleted item is sent to your deleted items folder. Because the BlackBerry Enterprise Server is designed only to synchronize with records of the BlackBerry smartphone user's mailbox, the deleted item is interpreted as missing. The BlackBerry Enterprise Server does not remove an article from the BlackBerry smartphone, unless this element appears in the items deleted in the mailbox when the synchronization folder. You can change your Outlook client for when you remove items from the mailbox to the owners stay in their deleted items folder and they are not being moved to your mailbox. Support blackBerry does not recommend or support this work around, because it requires editing the registry. The Microsoft KB is 202517 and can be found on the microsoft support site. Please don't forget to take precautions normal according to the guidelines from Microsoft if you are planning changes to the registry.

• BlackBerry Smartphones Ever since my new software update, I can't use my browser on my blackberry torch!

  Last night, I downloaded the new update of the blackberry software. When I go to the update of the software screen, it says "latest version 6.0 package 2647.»

  I have apprently went from bundled software version 6.0 2342, at bunder 2647.

  I was not able to use my browser since the update, and I do not have wifi.

  Help?

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

  To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Software, and then click Organizer.
  3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
  4. Click Advanced...
  5. Select the folders tab.
  6. Select the radio button to select different Sync.
  7. Navigate to, and then select the specific item to be synchronized in the list and click Add
  8. Click OK.
  9. Click OK.

  Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

• BlackBerry smartphones can not delete Curve 9360 browsing history

  I have a strange problem with my BlackBerry browser.  I deleted the history and cleared the cache in the browser, but the links on Web pages are always appear as purple (i.e., visited) even after the history and cache have been cleared.  No idea why this is happening and how I can fix this problem?

  Did you restart the unit after the cache and history has been erased?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• BlackBerry Smartphones unable to download apps

  Hello world...

  I have a little unusual problem, I can NOT download any application from Blackberry App World.

  When I select any application and 'click' 'Download' I wonder to accept 'Blackberry App World Blackberry payment Service additive to the Blackberry ID' and after accepting that I see "Please wait" icon for a few seconds, but after that nothing happens at all. "

  What should I do?

  Help, please

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful.

  Good luck and let us know!

• BlackBerry Smartphones unable to continue the session to move email yahoo to new BB

  in managing Email accounts, I can access my e-mail with my BB username and password settings, a new BB device is detected and I can choose to move my e-mail account, but I get the following error after I entered my e-mail password and select 'enable '. :

  "Sorry, impossible to continue your session.  Please log in again. »

  Please notify.

  G

  So... is this a new BlackBerry smartphone for you?

  Please try this, using your BlackBerry browser...

  Go to mobile.blackberry.com

  Scroll down to Communication and e-mail.

  Choose the appropriate email, configure the options.

  It works for you?

• Messages from blackBerry Smartphones do not delete on blackberry703e

  When I delete a message on the blackberry 8703e will not delete the actual message on blackberry.  The message is still there.  I have, click on the email and delete it on the menu and the message is still there.  Is there a setting that is turned on or something.  Your help is much appreicated.

  I think it's a software problem.

  So, follow these steps.

  Backup your sensitive data via Blackberry Desktop Manager.

  And clear the memory of your device.

  Go to Options - Security Options - General settings

  Open the menu and select 'clear the cell '.

  After that, restore your data on the device.

  Please note - do not backup TOTAL and COMPLETE, because you can save and restore the wrong data that caused the problem.

  Use the 'Advanced' in backup option and backup only that information which is necessary.