BlackBerry Smartphones unable to put in place the BBM

Similar Questions

• CONFIGURATION of E-MAIL blackBerry Smartphones unable to put in place the mail on my blackberry bold 9700

  Problem:

  Cannot set up email (NOT BUSINESS)

  Main menu > Configuration > "e-mail account".<-- when="" i="" click="" email="" account="" nothing="" happens,="" will="" not="" open="" up,="" in="" the="" off="" chance="" it="" does="" open="" up,="" it="" allows="" me="" to="" select="" either="" "internet="" mail="" account"="" or="" "enterprise="">

  If I select the Internet e-mail account I will need to return to the Setup page, if I select company it will allow me to go to the next page. But I'm not trying to set up a corporate email account.

  Support: Bell

  Phone: BlackBerry Bold 9700

  Troubleshooting efforts tried:

  -Battery pull & learn from Sim Card

  -Reset

  I called technical support and it is indeed a problem with the update of the OS 6.

  They sent me a link to update and now it works.

• BlackBerry® Smartphones 9700 email put in place the password

  just got a 9700 9000 sec 2

  first issue was the bluetooth (sort)

  now its e-mail configuration, prompts me for a username and password, the what is this all about? I have no idea what one of these are and they are not my usual sign of blackberry in for aps etc.

  How can I find these, I called 3 and they were useless

  I have since done a trawl here and found my way in through the browser to www.mobile.blackberry.com so thanks to one who has implemented

  but I'd still hate to find my password blackberry etc.

  Thank you

  The miracles cease to amaze me

  3 rang me and gave me the user name and password by phone

  all sorted now

• BlackBerry Smartphones unable to put in place emails

  In the meantime my Q10 be repaired, I discovered my old 9800 Torch. He needed release of Vodaphone and after installation of my new SIM EE, text and phone part works fine, but I cannot set up my email accounts I used originally - i.e. enter in address, then password.

  He wants me to activate my account of 'Enterprise' of info provided by my "system administrator."  But I have never had a "SA", whoever he or she is!

  How can I solve this problem?

  Thank you very much.  Apparently, the account changing need of a suitable for a Q10 for a 9800 (cope with different BB software maybe?)

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!

• BlackBerry Smartphones unable to put up the email on bold 9780

  I recently came back using my blackberry on a Dataplan to collect emails towards the top.  Have implemented the ENCORE, but every time I tried to set up with my email it represents keeps coming up with error - could not connect to the server, then the user name and password must be incorrect, check your server.  All user names and password.  Crossed the cold - registered reboot the Blackberry, deleted the books service and tried to restore the accounts and continues to come up with the same error.  Have mail previously on this Blackberry, but have not used mail for about 18 months and has since changed to OS6 - is this a factor?

  There are request to leave mail on the server if you want get pushed properly to your BlackBerry.  Other than that, no other parameters should be required.

  Another thing to try would be to return the service on your phone directories.  I recommend this whenever the emails do not get to your device.  To send back them, in your home screen click Messages > Options > Email Account Management > Menu key > Service books > Send Service directories.

  Let us know if that does the trick.

• BlackBerry Smartphones trying to put in place 2007Contacts of MS Outlook and the calendar with my BB 8330

  I keep trying to set up my 8330 BB with Outlook 2007, but I get a runtime error "cannot find system in the file table.  Help, please! It drives me crazy.  I was able to add my Lotus Notes without problem.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15278&sliceId=1&docTy...

• BlackBerry Smartphones unable to update by using the Office Manager

  BlackBerry Desktop software: 6.1.0.36
  Windows 7
  BlackBerry 9790, os 7.0.0.611

  Whenever I connect my BB to my laptop, "loading device applications" and it is followed by a list of applications, that can be updated, installed or removed.

  After the selection is applied, a window opens saying "Please wait while your applications are updated".
  Below that is "update of", followed by the State of the update (save the 3 rd party applications etc.)
  and below that is "reboot".

  After the backup, I get to the part "connecting for rom to boot", restart BB and a window appears in the Desktop Manager "the list of applications on your device could not be loaded."

  The BB reboots, I reconnect and I'm back where I started, "loading device applications..."

  I tried to re install DM, but not luck.

  Any help would be appreciated

  Hello and welcome to the community!

  You also have your BB OS package installed on your PC? If not, you should... you can find it here:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  You have more than one pack of BB OS installed on your PC? If so, you should remove all except the one that is installed in your BB.

  Give those a try... If this does not work, there is a tedious game of things I can recommend...

  Good luck and let us know!

• BlackBerry Smartphones Impossible to put in place Email account

  Hello

  I am a new user of BlackBerry (bold 9780). Since I got it I was not able to set up an e-mail account. When I click on 'E-mail accounts' in the settings, sometimes he brings me to the next step and sometimes nothing happens. In the case, he brings me to the next step, when I click on "Internet mail account" it brings back me to the previous step. I have already contacted my provider and removed the battery several times but nothing has changed.

  Could someone help me with this problem?

  Thank you in advance,

  Stone

  Hi Landoltpierre

  Welcome to the BlackBerry Support Community Forums

  If you have a BlackBerry data plan or BIS on your account and then your BlackBerry browser type or click on www.blackberry.com/integrate and try adding the e-mail account you want.

  Prince

  ___________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones unable to send SMS from the update to v5.0.0.451

  STORM 9500

  Vodafone

  V5.0.451

  Hi I just upgraded my software and can no longer can transfer any SMS messages received shortly by selecting the text and paste it as a new message! The previous version of the software has allowed it and allowed you to send SMS as an e-mail, again unlike the new software update.

  Does anyone have any suggestions please only install the new update and go back?

  Free upgrade to the latest OS for 9500, 5.0.0.48 4

  See the link below for download and simple installation instructions.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/220521-latest-OS-9500-5-0-0-801...

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones trying to put in place my BB Curve 8530 for Wi - Fi

  Hello

  The network is recognized and a Wi - fi connection is enabled.  When I scan for a network connection, it shows that it is connected but it is not.

  Nothing happens.  I followed instructions and turned off the mobile networks and could not connect to the internet.  I phoned Telusmobility (where I got on the phone) for the fourth time, after I phoned Belkin (the router manufacturer) and he couldn't get it to work either.  On the fourth try with Telus Mobility, he said go to the Options in the settings then advanced and then browser and browser that was set for the browser (by default) and he told me to assign to the Hotspot browser option and I was able to connect to the internet immediately through my wi - fi.  He knew his stuff!  Well what he would have answered my call about 8 hours earlier.

  Thanks for the reply and help.

• BlackBerry Smartphones unable to receive emails from the BES to the smartphone

  I'm having the same problem described in the overview of article KB11172and have tried all the solutions listed here, but nothing helps.  The strange thing is, I have 4 9630 s connected to my BES, 2 work well and 2 are not able to receive emails.  How could it be?  Something about handhelds?

  Please advise!

  Thanks for the help!

  Conrad

  Yes, there is the exchange account and the account of Rogers on each device.

  I solved since the question... it was a simple reboot of the BES.

  Thanks for the reply.

• BlackBerry Smartphones Sim unconfigured 2 &amp; cannot get the Bbm by Instant Messenger

  Because my phone got ran, I am currently using a Blackberry Curve 9320 in which I bought from a friend. I went to the Virgin Mobile.ca and activated my sim card and phone online, and then when I thought that he said, that it has been saved successfully, it says SIM NOT CONFIGURE 2

  I'm having the worst luck and am so lost without phone. I don't know what that means, but I Googled it and got many different answers. If someone who has experienced this before can let me know what they think, that would be greatly appreciated.

  Also when I go to the instant messaging, aol e-mail POP, but not Bbm. What I download BBM as soon as I get on the phone? I thought BBM was already on BlackBerry... ugh Confused and Sad without a phone.

  T

  Hello

  If you receive this error message then the SIM card is not connected, or there is a fault with it. If customer services say they have linked the number but you are still having problems, then it is likely that a replacement SIM card will fix this for you. It could also be due to the phone being locked to the carrier of your friend.

  Now BBM maybe missing a few reasons:
  (1) it is hidden
  (2) it has been uninstalled
  (3) if it's a business device, he could have been disabled.

• Lost blackBerry smartphones phone, can I can disable the bbm and emails?

  I reported my lost phone and need help / advice to disable emails and bbm? someone knows how to do it online? as I don't have the phone more?

  Hi Chantelle,

  Sorry to hear of your lost phone.

  Had you set up BB Protect on your device? If so, you can erase remotely, as long as it is running.

  Otherwise, you should contact your carrier and follow the instructions to report a lost or stolen phone. They will ensure it is disconnected from your services and separate the PIN and the SIM.

  Good luck, Noah

• Why my blackberry used blackBerry Smartphones allow me to connect to the wifi no checkmark?

  My blackberry 8520 curve does not connect to the wifi and there is a whitedash in the area, whereas it should be a green check mark...

  I have airtel connection wi - fi and router DIgisol instead of my house...

  Hello

  Read these articles and see if they apply.

  Thank you

  Bifocals

  KB03892 Differences in browsers on the BlackBerry smartphone

  Includes a video describing the different browsers and contains the following links to correct this information, see:

  • KB11678 The BlackBerry smartphone user cannot connect to the Internet with the BlackBerry smartphone.
  • KB03710 The Internet browser icon does not appear on the BlackBerry smartphone.
  • KB12971 The BlackBerry smartphone user is unable to display a specific web page using the Internet browser.