BlackBerry Smartphones unable to put up the email on bold 9780

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• BlackBerry Smartphones unable to put in place emails

  In the meantime my Q10 be repaired, I discovered my old 9800 Torch. He needed release of Vodaphone and after installation of my new SIM EE, text and phone part works fine, but I cannot set up my email accounts I used originally - i.e. enter in address, then password.

  He wants me to activate my account of 'Enterprise' of info provided by my "system administrator."  But I have never had a "SA", whoever he or she is!

  How can I solve this problem?

  Thank you very much.  Apparently, the account changing need of a suitable for a Q10 for a 9800 (cope with different BB software maybe?)

• BlackBerry Smartphones Impossible to put in place Email account

  Hello

  I am a new user of BlackBerry (bold 9780). Since I got it I was not able to set up an e-mail account. When I click on 'E-mail accounts' in the settings, sometimes he brings me to the next step and sometimes nothing happens. In the case, he brings me to the next step, when I click on "Internet mail account" it brings back me to the previous step. I have already contacted my provider and removed the battery several times but nothing has changed.

  Could someone help me with this problem?

  Thank you in advance,

  Stone

  Hi Landoltpierre

  Welcome to the BlackBerry Support Community Forums

  If you have a BlackBerry data plan or BIS on your account and then your BlackBerry browser type or click on www.blackberry.com/integrate and try adding the e-mail account you want.

  Prince

  ___________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones unable to put in place the BBM

  Bought a blackberry curve 9300 with a friend and had the phone unlocked the phone and put in my sim card. Everything works except the BBM. I get the "insufficant wireless coverage or your connection to the wireless network is disabled" mean exactly? I have 100 MB of data on my plan with virgin mobile, but im unable to access my BBM, HELP PLEASE

  Hello and welcome to the community!

  All data plans are not created equal... BBM is an exclusive service of BB, requiring a subscription to a data specifically appropriate plan to activate it. If, for example, you have a "generic" data plan, then that would not activate BBM. You must have a specific BB data plan and that which is sufficient to allow BBM. But only your mobile service provider can answer the question of whether BBM should or should not work under your specific data plan.

  Good luck!

• CONFIGURATION of E-MAIL blackBerry Smartphones unable to put in place the mail on my blackberry bold 9700

  Problem:

  Cannot set up email (NOT BUSINESS)

  Main menu > Configuration > "e-mail account".<-- when="" i="" click="" email="" account="" nothing="" happens,="" will="" not="" open="" up,="" in="" the="" off="" chance="" it="" does="" open="" up,="" it="" allows="" me="" to="" select="" either="" "internet="" mail="" account"="" or="" "enterprise="">

  If I select the Internet e-mail account I will need to return to the Setup page, if I select company it will allow me to go to the next page. But I'm not trying to set up a corporate email account.

  Support: Bell

  Phone: BlackBerry Bold 9700

  Troubleshooting efforts tried:

  -Battery pull & learn from Sim Card

  -Reset

  I called technical support and it is indeed a problem with the update of the OS 6.

  They sent me a link to update and now it works.

• BlackBerry smartphones can not disconnect from the email it Please HELP

  I got the phone from a friend at work and I took it for the sprint and he was handed to zero and all, but I still get emails from the last email from people, and he sends letters electronic that too. HELP PLEASE!

  Hi and welcome to the Forums!

  While the BB has been reset, the BIS (Blackberry Internet Service) account was not. BIS is that control e-mail accounts that are part of the BB. A feature of BIS, is that, when a BB is reset, BIS pushes down messaging configurations. So, what should happen is that your friend needs to talk to Sprint and have the account BIS also reset, erasing the integrated e-mail accounts. Oh and by the way the account on you so that you can set up your own email on the BB.

  Good luck!

• BlackBerry Smartphones unable to synchronize using the Desktop Manager - 8310

  I synchronize my organizing data from outlook.  Lately, I've noticed that some of the data that I add on the device are not sync to outlook and vice versa.

  I checked options on Desktop Manager and opted for two-way synchronization.

  For example,.

  I have added a contact device called 'device' and added a contact in outlook called "outlook"

  Desktop Manager prompted me to add data that I accepted, but once I'm out, I can't see not 'outlook' on my device don't see I "peripheral" on outlook

  Help, please

  Hi and welcome to the forums.

  I delete the intellisync folder and reset the options in the Synchronization Wizard.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11703&sliceId=1&docTy...

• BlackBerry Smartphones Re: and Fwd: about the email

  Is it possible to prevent the Re: and Fwd: to be added in front of the text in a subject of the e-mail when e-mail is answered or forwarded?

  No, it is automatically added and can be edited if you choose.

  But it is not an option for not having it.

• BlackBerry Smartphones unable to dial from the phone book for blackberry storm

  Hi all

  I've just activated a storm BB via BES and the user is faced with this common problem

  When using the phone book to call, it shows error: we cannot dial this number, please, try again. This is the case for international numbers and the, but when he composed it manually by dials the number it works without any problem. Not sure if anyone has experienced this problem and fixed it.

  Any advice will be appreciated.

  Thank you.

  Look smart dialing options in the phone dial screen > Menu > Options > smart dialing and see if all the settings are correct for the device and the geographic location of the user.

• BlackBerry Smartphones synchronization events created on the device

  Hello!

  I have a Blackberry Curve 8900 and use Entourage 2008 on my Mac for notes, calendar, and contacts of sycning.  Everything seems to sync both ways very well - outside of calendar events created on the device.  They synchronize with Entourage.  In addition, the changes I make to an event on the blackberry is not updated in Entourage.

  Can anyone help?

  I recently bought a Blackberry Storm 2, and I use Entourage 2008 and installed the Blackberry Desktop Manager. I had a few problems just getting up and running together. But now that's happening, everything seems to work fine schedule and even create events on the device. When I sync appear in Entourage, although they do not have a category.

  Have you checked iCal to see if they are be synchronized with the Entourage calendar in iCal? This may seem Basic, but have you checked the calendar section of the Blackberry Desktop Manager to ensure that the menu "add events created on the BlackBerry smartphone to" is set to the Entourage? I don't seem to have any other option, but I thought to ask anyway. Have you checked the advanced settings in the Blackberry Desktop Manager to synchronize all events?

  I create a calendar on the device event and had the address send using one different address other then the first email address for the device and for some reason any event do not synchronize. When I create a new event, however, the address to send it to the help is on the default.

  The only problem I seem to have is if I change the status of an event on the device (from busy free for example), he gets twice in the Entourage, but even in the event new status is still set to busy.

  I hope this can help you.

• BlackBerry smartphones remove all entries from the calendar

  Hallo,

  I use a BB 8520 and want to delete all the entries in the calendar (default calendar). The option "replace all entrances to terminals" in DTsoftware does not work - I changed the calendar by default - and all the entries are addes to the pre-existin entries.

  Thank you for your help

  François

  Hello

  From your post, I'm not at all sure that you actually tried that did not work. Therefore, see:

  • Article ID: KB10167 How to clear data from the BlackBerry Smartphone user

  This is the process to clear any user databases out of the unit. If this does not work, please be explicit about exactly what measures you try and exactly how they work.

  Good luck and let us know!

• BlackBerry Smartphones unable to continue the session to move email yahoo to new BB

  in managing Email accounts, I can access my e-mail with my BB username and password settings, a new BB device is detected and I can choose to move my e-mail account, but I get the following error after I entered my e-mail password and select 'enable '. :

  "Sorry, impossible to continue your session.  Please log in again. »

  Please notify.

  G

  So... is this a new BlackBerry smartphone for you?

  Please try this, using your BlackBerry browser...

  Go to mobile.blackberry.com

  Scroll down to Communication and e-mail.

  Choose the appropriate email, configure the options.

  It works for you?

• BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

  I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

  Hello ladychelle

  I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

  If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

   

  (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones HELP! put the device and software to factory settings

  Hi all

  I need assistance with my camera, I'm currently using now 8900 Curve and my cousin about to buy it, but I want to back to factory settings. I exactly want to remove my "[email protected]" of my camera or any record in the software and the device. Just make it back to factory settings with no information that I put in my topic. How can I do?

  Thank you

  Andra

  Hi and welcome to the Forums!

  A few things you need to do:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  You need to talk to your operator so that not only the account of the BIS are removed, but also that they remove completely the existence of the @bb e-mail account.

  Best!