BlackBerry Smartphones Impossible to put in place Email account

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• BlackBerry Smartphones unable to put in place emails

  In the meantime my Q10 be repaired, I discovered my old 9800 Torch. He needed release of Vodaphone and after installation of my new SIM EE, text and phone part works fine, but I cannot set up my email accounts I used originally - i.e. enter in address, then password.

  He wants me to activate my account of 'Enterprise' of info provided by my "system administrator."  But I have never had a "SA", whoever he or she is!

  How can I solve this problem?

  Thank you very much.  Apparently, the account changing need of a suitable for a Q10 for a 9800 (cope with different BB software maybe?)

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!

• CONFIGURATION of E-MAIL blackBerry Smartphones unable to put in place the mail on my blackberry bold 9700

  Problem:

  Cannot set up email (NOT BUSINESS)

  Main menu > Configuration > "e-mail account".<-- when="" i="" click="" email="" account="" nothing="" happens,="" will="" not="" open="" up,="" in="" the="" off="" chance="" it="" does="" open="" up,="" it="" allows="" me="" to="" select="" either="" "internet="" mail="" account"="" or="" "enterprise="">

  If I select the Internet e-mail account I will need to return to the Setup page, if I select company it will allow me to go to the next page. But I'm not trying to set up a corporate email account.

  Support: Bell

  Phone: BlackBerry Bold 9700

  Troubleshooting efforts tried:

  -Battery pull & learn from Sim Card

  -Reset

  I called technical support and it is indeed a problem with the update of the OS 6.

  They sent me a link to update and now it works.

• BlackBerry Smartphones unable to put up the email on bold 9780

  I recently came back using my blackberry on a Dataplan to collect emails towards the top.  Have implemented the ENCORE, but every time I tried to set up with my email it represents keeps coming up with error - could not connect to the server, then the user name and password must be incorrect, check your server.  All user names and password.  Crossed the cold - registered reboot the Blackberry, deleted the books service and tried to restore the accounts and continues to come up with the same error.  Have mail previously on this Blackberry, but have not used mail for about 18 months and has since changed to OS6 - is this a factor?

  There are request to leave mail on the server if you want get pushed properly to your BlackBerry.  Other than that, no other parameters should be required.

  Another thing to try would be to return the service on your phone directories.  I recommend this whenever the emails do not get to your device.  To send back them, in your home screen click Messages > Options > Email Account Management > Menu key > Service books > Send Service directories.

  Let us know if that does the trick.

• BlackBerry smartphones I can tempoarly disable an email account?

  I have a Storm with the logiciel.148.

  There are times that my wife wants to access his e-mail account when we travel so I installed his Email on my Storm.

  But I want to temporarily disable his account rather than delete it.

  Any ways easy to do?

  Thank you

  DuncF wrote:

  I have a Storm with the logiciel.148.

  There are times that my wife wants to access his e-mail account when we travel so I installed his Email on my Storm.

  But I want to temporarily disable his account rather than delete it.

  Any ways easy to do?

  Thank you

  Hello. Yes, you can turn off your email account. In the main menu go to e-mail settings. The email accounts you have at the top. Highlight the one you want to turn off and display the menu. Select the filter option. Then you can dissable the option to receive; Tap Save. You will be asked to enter the password for the accounts. When you want to receive again, just reverse the process. Good luck.

• BlackBerry Smartphones unable to put in place the BBM

  Bought a blackberry curve 9300 with a friend and had the phone unlocked the phone and put in my sim card. Everything works except the BBM. I get the "insufficant wireless coverage or your connection to the wireless network is disabled" mean exactly? I have 100 MB of data on my plan with virgin mobile, but im unable to access my BBM, HELP PLEASE

  Hello and welcome to the community!

  All data plans are not created equal... BBM is an exclusive service of BB, requiring a subscription to a data specifically appropriate plan to activate it. If, for example, you have a "generic" data plan, then that would not activate BBM. You must have a specific BB data plan and that which is sufficient to allow BBM. But only your mobile service provider can answer the question of whether BBM should or should not work under your specific data plan.

  Good luck!

• BlackBerry smartphones impossible to display attachments in emails.

  Recently updated the software of the phone and now I can't view attachments in my email.

  My wife has the same phone, 8100 pearl, and she did not update and can still be seen.

  I tried of looking everywhere I can to solve this problem, but no solution.

  It looks that you updated the software using the BlackBerry Desktop Manager software, so you should be able to go into the application loader and find the application.  Once the list of applications, look for the one that shows BlackBerry Attachment Service and click on the box.  Complete the loading process and you should be good.  One thing I would say is to make a backup before you change on the BlackBerry.

• Help blackBerry Smartphones impossible installation that Curve 8310 - email

  Well I have Aproblem and I feel stuck, so I need help. I fight a second hand curve 8310 and it seems still had the old users email attached to it. I know this because as soon as I signed up for the BIS, told me he already has an e-mail address associated with the device and I have also received emails that were not mine. However, I wiped the phone and delete email addresses by going to options-anvanced options-book. Which lead me to no longer receive emails from old users and I thought that I could set myself up now. However, I have tried and have always error indicating that the device already has an email associated with it. I contacted the owner who said that she would call cingular and delete. She told me that she called twice and they say that the e-mail address is is more associated with my pin code. I keep trying the installer and your email address and I even wiped the phone and removed the battery several times but always the same message on the existing email address. My provider says that when they check the system, it still shows the device attached to cingular and they cannot make any changes to that. They say that cingular for this.

  I contaacted ^ previous owner again and she said she will talk with them again. Is there another way I can clear my PIN and set up my access to e-mail? Please, someone must know another way because it's been a few days now and no access to the e-mail for me on my Berry.

  Hi and welcome to the Forums!

  Nope - the carrier is prior must release the ANKLE of their system... There is no other way.

  FWIW - This is the recommended procedure for buyers and sellers of used BB...

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB05099&SLIC...

  Good luck!

• BlackBerry Smartphones trying to put in place 2007Contacts of MS Outlook and the calendar with my BB 8330

  I keep trying to set up my 8330 BB with Outlook 2007, but I get a runtime error "cannot find system in the file table.  Help, please! It drives me crazy.  I was able to add my Lotus Notes without problem.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15278&sliceId=1&docTy...

• BlackBerry Smartphones trying to put in place my BB Curve 8530 for Wi - Fi

  Hello

  The network is recognized and a Wi - fi connection is enabled.  When I scan for a network connection, it shows that it is connected but it is not.

  Nothing happens.  I followed instructions and turned off the mobile networks and could not connect to the internet.  I phoned Telusmobility (where I got on the phone) for the fourth time, after I phoned Belkin (the router manufacturer) and he couldn't get it to work either.  On the fourth try with Telus Mobility, he said go to the Options in the settings then advanced and then browser and browser that was set for the browser (by default) and he told me to assign to the Hotspot browser option and I was able to connect to the internet immediately through my wi - fi.  He knew his stuff!  Well what he would have answered my call about 8 hours earlier.

  Thanks for the reply and help.

• BlackBerry smartphones I don't have an email account only a business without license password,.

  How I take the password to activate, if I can't contact the Admin, some necessary tips... installation enterpise is free? What are the conditions required, and I want the step by step procedure to install the software of Enterprise Server, Enterprise Server software tries to recover the password for activation?

  Mobile provider and the carrier = the company you need in the operative part of the SIM card.

  Call them and find out about the BlackBerry data Plan THE... not a generic data plan.

• BlackBerry smartphones, I can't access my Email account

  Hi all

  I change my network of zain to wataniy but all my e mail does not work when I try to log on to my old e mail I find my old 4 e mail id, but when I try to enter the password to activate my e mail gives me error

  "Sorry, cannot continue your session please connect again"

  I try so many times but it's not working

  I call my new ISP, he told me his phone we cannot do something

  I can't delete my old e-mail or active them

  can someone help

  Hi all

  I find how my e-mail work

  go to options-> device-> management applications-> and remove the e mail softwear-> and than go to

  Mobile. BlackBerry.com-> communicate-> e-mail-> set up your old messages e

  I try and get my old e mail 4

  Thank you

• BlackBerry smartphones impossible to reconcile the emails with Outlook

  I recently bought a Blackberry Tour from Verizon.  I set up the softare and succeeds instead to reconcile my contacts and my calendar with Microsoft Outlook on my desktop.  However, the software cannot me set up email reconciliation.  The "Configure reconciliation" button is grayed out and I can't select it.  Other buttons on this screen are available, but not for the reconciliation of the enamel.  Of course, the email that I send from my Blackberry appears not as Envoy on my desk - it is a huge problem for me.  Can someone please help me solve this problem.

  For your information, I use a Blackberry Tour; My email account is with comcast.net; I am using Microsoft Outlook 2000; and I use the 4.2 version of Blackberry Desktop Manager (a position of the knowledge base, I learned that I had to use this older version of the software because the newer versions no longer support Outlook 2000).

  On a personal account of BIS, email and messages do not reconcile with Outlook.

  You need a BES (BlackBerry Enterprise Service) account for this function.

• Problems of Smartphones blackBerry with E-mail put in place

  Hi guys... I think I need a little help. I got my BB (Bold 9900) fors last week, and since then, I was not able to set up my e-mail. First I thought that maybe it is related with my data package.

  In any case, I go to the email setup icon who ask me my e-mail address, and then when I get home he said requiring a connection of Enterprise Server.

  I am so frustrated and I don't know where to go to fix the problem.

  Thanks for your help,

  TERI

  It seems that the phone has a policy on what needs to be removed. I guess you don't have the new phone.
  To remove an it strategy from a phone (and therefore have the opportunity to set up a personal email account), you must do a cleaning of the device security.
  Since I write from a mobile device, your phone model is not visible for me, so to your home screen, you'll follow either Options > Security > Security wipe or Options > device > Security > Security wipe. Once there, follow the instructions.

  I hope that helps you.