BlackBerry Smartphones unable to receive Gmail

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38576 BlackBerry® Internet Service email customers may experience problems receiving emails from one Gmail...

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This problem has been resolved

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Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones unable to receive emails

    Hello

    I got my Blackberry Curve 8900 for 6 or 7 months without any problem since last night, I was unable to receive emails (apart from my t-mobile e-mail account), but I can send emails from all accounts. I deleted my accounts and configure them again and received the confirmation message that they are working, but still no emails coming. I tried to ring the support of T-Mobile (UK), but all I get is a message saying due to the large number of calls to the technical support they currently have to ring back later.

    I also cut the phone, removed the battery etc but nothing works. Any suggestions?

    Will there be a break in the Blackberry service in the United Kingdom?

    Sarah

    Hello

    Yes, it started working again now.

    Thank you

    Sarah

  • BlackBerry smartphones can not receive Gmail emails on my bbtorch

    Help!

    I can send but cannot receive emails gmail on my blackberry of the flame.  The phone says e-mail is configured and sends very well but when I send test e-mails to her I get a MAILER-DAEMON failure notice.

    IMAP is active and who have followed all the instructions on gmail and blackberry help guides but I think I'm missing something.

    The extension of the enamel is not gmail is my company name blueprint.org.uk

    He drives me crazy - gratefully received suggestions that I can't receive my mails to work on my blackberry which is make life so difficult!

    Thank you

    Amanda

    Interesting.  Try to set up a test gmail account and see if you can add that to your blackberry.  If this criterion into account work, then the question is between blueprint.org.uk and gmail

    You can also try this:

    Go to this link from your phone: mobile.blackberry.com
    On this page, scroll down to connect, click E-mail, select the type of e-mail account and Setup from there.

  • BB 9900 blackBerry smartphones unable to receive e-mail

    I have two email accounts configured in BB. We're working. It, a gmail account, stop receiving emails in the last two days. I deleted the account and reactivated again once, I checked if there was no filter, etc., but still it does not work.   Anyone can help or send the address of the Office to speak with BB?

    Thank you very much

    Thanks for your suggestions. In the end, I managed to get it working again.  Here's how:

    As part of the PC Gmail: Inbox. I have "ignore filters" (apparently not there) and after a few minutes I started to receive emails on the BB.

  • BlackBerry Smartphones unable to receive text messages

    Hello

    I have a Blackberry Curve 9380. A few days ago I received a call and the image of "voicemail" appeared in the bar at the top of my blackberry. I checked my voicemail, but the symbol has not disappeared. Since then, I got no message text. Text messages I send are pass, but aren't other people send me. Thinking of as my Inbox is full, I deleted a few conversations, without result. My phone is fundamentally new and I have not made the adjustments to it. I drew a picture to show what I mean:

    I don't know if voicemail and SMS that the issues are linked. I went a week without noticing that text messages of others for me are not getting through, and I'm worried that I may have missed important messages. I plan to take my phone to the Bell store tomorrow but I would really appreciate it if someone here could help me!

    Try the reset device as mentioned below-

    When your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that minor problems with the BlackBerry.

  • BlackBerry Smartphones unable to receive Emails via outlook to work account

    Hello, a couple of weeks, my employer gave me a password to activate my account for my Curve 8530 Outlook.  I could send and receive emails for about 3 days, and then I stopped suddenly receving emails.  Can I send email from my outlook address, my sent items appear and my Outlook calendar items appear on the calendar of the blackberry.  I get everything just not through the Inbox emails.  I have contacted my provider and my IT Department to work, but no one can understand why I don't get emails on the curve.  The usual bugs do not work.  Any ideas on how to solve this problem?

    Under Messages | Options you can go in e-mail filters and make sure that no filters are defined?

    You can also go to Options | Advanced options | Maintenance book and remove the book Desktop [CMIME]. Then, go to Options | Security options | Information (or settings) and put in value the service bureau, press menu and select regenerate encryption key. See if you get a message saying "the key for the service has been updated. Then go to Options | Advanced options | Maintenance book and see if the book CMIME returns. If it is not hit the menu button and choose Undelete. Then try to see if you can receive an email.

    Otherwise, your IT Department may try to send the directories of service on your device. Or have wipe you the device and try to turn it back on. Or wipe the device and they would remove and add your account to the BES and you have reactivated

  • BlackBerry Smartphones unable to receive e-mails on my Curve 3 G

    I just got my new phone from AT & T because of the acquisition of Alltel, and I am not able to receive emails.  I had the same phone before, but an earlier model. When I set up the email, he keeps failing in imap and I can't change it to the pop I have not had any problems on my old curve. How can I change to just a normal pop account?

    It started working today out of the blue. Thank you.

  • BlackBerry Smartphones unable to receive emails from the BES to the smartphone

    I'm having the same problem described in the overview of article KB11172and have tried all the solutions listed here, but nothing helps.  The strange thing is, I have 4 9630 s connected to my BES, 2 work well and 2 are not able to receive emails.  How could it be?  Something about handhelds?

    Please advise!

    Thanks for the help!

    Conrad

    Yes, there is the exchange account and the account of Rogers on each device.

    I solved since the question... it was a simple reboot of the BES.

    Thanks for the reply.

  • BlackBerry Smartphones E-mails from gmail is not on Blackberry

    Because I had problems with my other email account, I recently "moved" my correspondence email business to my gmail account, I had rather used as a backup before. I had both my accounts put in place on my blackberry and I remember them both increased and works well, but I cannot say with certainty that I have rarely received emails on gmail.

    The problems I have now (I had also, at the same time re - configure my blackberry, but everything should be ok now) is that the gmail account is not working properly after the installation. At first, it seemed to work pretty well, but now it's extremely erratic, at best, with a few emails that crosses and their reception by the blackberry, not at all and if yes with a delay of up to a few days (!).
    This makes the combination of my now main mail to gmail account and my blackberry on which I rely heavily for communication when I'm out of the House completely unusable.

    I have heard and read (even if for the most part in internet posts that are a few years old) it seems to be a problem running with gmail and blackberry accounts. Is - this irreparable?

    Is there a solution?

    If all else fails, use a new account (new) would be the only alternative left - which would be a messaging provider that matches 100% with the blackberry e-mail program?

    Thank you very much!

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts.

    In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

    Otherwise, you should contact your mobile provider for formal support. What you describe certainly shouldn't happen on a regular basis (even if we must all accept the intermittent nature of everything on the internet).

    Good luck!

  • BlackBerry smartphones can not receive emails and browsing!

    Juice I activated my blackberry services, a few days before, I can e-mail sent through my bb, but I can't receive mails through my bb... I n don't know wat happnd! as as I do hav navigation but I cannot see the maps or vision satellite of the Earth in the navigation of bb application, its just like a blankpage!

    Hello!!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

    Good luck!

  • BlackBerry smartphone Email not receive or reconcile, cannot acesss email account either management program!

    Hi everyone, I really need help with this, its driving me crazy! I have a blackberry bold 9930 sprint, 7.1 Bundle 1737 (v7.1.0.580 platform 5.10.429), free space is listed at 154523817 bytes.

    I have my email through godaddy, which is secureserver.net. This is Courier IMAP. From Friday or Saturday, my emails do not grow automatically. Sometimes it should be hours and hours before all my emails will pour out at once. Battery pull worked, but now the battery pull does nothing.

    I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

    Anyone else having any questions or know what in the world happens suddenly? Any help is greatly appreciated!

    Hello and welcome to the community!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    song510 wrote:

    I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

    What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

    • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

    Good luck!

  • BlackBerry Smartphones unable to publish on Facebook of Social Feeds

    Hello

    I have Social RSS installed on my Blackberry and it is integrated with Facebook. I can see messages from my friends through this application. However, when I try to post on Facebook, it gives an error. The error is "your message was sent NOT Facebook. The pop-up message instantly, so I think that the phone is not even an attempt to make the post. I can post on Twitter and BBM, however.

    Any help on what I can do to solve this will be good. I gave details of the Blackberry and Apps below.

    Info on the device

    Your operator: Vodafone India

    Model information and the version of the OS: 9300 curve 3G, 6.0 Bundle 1879 (v6.0.0.448, platform 6.6.0.124)

    Add top to profile you if you don't wat to type in all the time.

    Apps and free space

    File before and after a battery to remove/replace. : 41557773 bytes

    A battery pull fix your problem? NO.

    Installed apps and their version if possible. :

    BlackBerry 6.0 - 6.0.0

    BlackBerry App World - 2.1.1.2

    Blackberry - 6.0.0 Application Center

    BlackBerry Maps - 6.0.0.29

    BlackBerry Messenger - 5.0.1.45

    BlackBerry Podcasts - 1.0.0.51

    BlackBerry S/MIME Support Package - 6.0.0

    DLF IPL T20 Cricket Live - 1.0

    Endomondo Sports Tracker - 8.3.1

    Facebook - 1.9.0.28

    Formula1 2011 - 2.6.80

    FOURSQUARE - 1.9.85

    Gmail - 2.0.7

    Google Maps - 4.5.3

    Player for Youtube - 1.2.94

    QR Code Scanner FREE - 1.80

    SHAZAM - 2.7

    Social RSS - 1.0.0.57

    Address book of Xobni Super - 2.0.28.1

    Twitter - 1.1.0.21

    Who Is It - led alerts for Contacts - 2.0

    YouTube - 1.0.0.37

    The BT model/version device (you have to look at the BT device): Micro Edition Bluetooth 1.1


    Try this:

    1. Launch of Facebook for BlackBerry smartphones
    2. Press the menu button and select Options
    3. Click Empty the Cache
    4. When you are prompted to select Yes.

    After that, try to restart your smartphone and try to post something new.

  • BlackBerry smartphones could not receive emails on blackberry. "

    Hello

    I was wondering if someone can help me.

    I'm unable to receive e-mails on my blackberry.

    I tried to two keys encriptación once again, but that doesent seem to work.

    It is an official fone and the BES is installed at my place of work.

    If anyone can help with troubleshooting?

    Thank you

    zbhattal wrote:

    gives a Null activation error and sometimes «contact your sys admin»

    That's what you need to do. Contact your BES administrator.

  • BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

    To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

    1. Connect the BlackBerry smartphone to the computer.
    2. Open BlackBerry Desktop Software, and then click Organizer.
    3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
    4. Click Advanced...
    5. Select the folders tab.
    6. Select the radio button to select different Sync.
    7. Navigate to, and then select the specific item to be synchronized in the list and click Add
    8. Click OK.
    9. Click OK.

    Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

  • BlackBerry Smartphones unable to download apps

    Hello world...

    I have a little unusual problem, I can NOT download any application from Blackberry App World.

    When I select any application and 'click' 'Download' I wonder to accept 'Blackberry App World Blackberry payment Service additive to the Blackberry ID' and after accepting that I see "Please wait" icon for a few seconds, but after that nothing happens at all. "

    What should I do?

    Help, please

    Hello and welcome to the community!

    Here's a knockout who deals with this error:

    • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

    I hope that it contains something useful.

    Good luck and let us know!

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