BlackBerry Smartphones unable to validate the e-mail account
I can't validate my email despite instructions account sent to me by BlackBerry. I get this error message:
"An error occurred during validation of the email - please check your information and try again."
Hi Bill
I rang Telstra and they me sent to the BlackBerry. You have any other suggestions?
Tags: BlackBerry Smartphones
Similar Questions
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BlackBerry Bold 9700 smartphones - unable to access the e-mail account configuration
9700 OS 6 on ATT
The problem: the email accounts through the icon of the installer cannot access. Configuration - mail accounts. I can highlight the e-mail accounts in the Setup menu, but can't open it. I can open all other options in the Setup menu
I had this 9700 for 2 years and my configuration of e-mail account and operational full-time. My email has been hacked and I fixed that on my desktop CPU but my 9700 will still not receive or send emails. I did the following:
- Reset the battery removal
- Deleted service books
Everything I could find on correcting my email on the 9700 account is that I have to reset my email from my 9700 account information. Unfortunately, I can not access account configuration menu email form. Help please.
Hello Marshall
Welcome to the Forums of the BlackBerry Support
This is the KB that deals with this error:
KB33220 : cannot access the configuration of Messaging Application or connect to BlackBerry ID on a BlackBerry Smartphone services.
Or you can use your BIS Carrier site to add / modify your e-mail account or use your BlackBerry browser, go to www.blackberry.com/integrate to add / change an e-mail account.
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BlackBerry smartphone how to remove the e-mail account?
Hi I just bought a BB Storm and owned a BB curve. I gave my BB curve to my daughter so she can use it, I made a transfer of information to and from BB but my email account is still active on my BB Curve. I tried to wipe it complete, but it is still there, how do I remove my email address from my old BB?
PHEW!
Thank you!!!
The e-mail configuration is stored in the ENCORE, not the BB itself (the BB has an interface for BIS, but BIS is the carrier). Thus, wiping the BB does nothing on the configuration. You have to go to
- Settings > email settings
PC/browser on your BIS site or carriers:
and remove the configuration for the e-mail account.
Hope that helps!
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BlackBerry Smartphones change password for the e-mail account
I changed the password of the email related to my Blackberry account.
I should indicate that the change in the parameters of the BB.
How can I do this?
Thank you.
Go to the e-mail settings icon on your home screen. Sign in using the username and password (if the password used during initial installation). Go to email accounts under services and click the button change under the email ID you want to change. In the clearing of password field subject and put it in your new password.
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Message from blackBerry Smartphones has disappeared from the e-mail account set up
Hello everyone
I had problems with e-mail synchronization between my storm and hotmail server. So, I called the support of telus and the person deleted my account on his end and he added.
After that all my emails have disappeared from the account of the Storm, but they appear in the messages application.
Is it possible to get all your emails on my account set up on Storm?
Thank you
Thank you drizzt09.
So, the answer is no?
Thank you
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BlackBerry Smartphones unable to validate e-mail
Help please. I have a Curve 8520 and have tried to download new applications. When I enter my password, I get the message "Unable to validate the e-mail address and password". If I select "forgotten password" I get the message ' Blackberry has trouble connecting to... Server. Check your network connections and try again - error 30637'. Have checked my e-mail settings and they seem ok and I get an email on Blackberry on the same e-mail account. Miss me probably something really obvious here, but can someone put me out of my misery?
Hi and welcome to the Forums!
Here's a knockout who deals with this error:
- KB20031 "BlackBerry AppWorld is having problems connecting to the server BlackBerry AppWorld. "Check your network connections, and then try again" appears at the start of BlackBerry App World
I hope that it contains something useful
Good luck and let us know
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BlackBerry Smartphones unable to continue the session to move email yahoo to new BB
in managing Email accounts, I can access my e-mail with my BB username and password settings, a new BB device is detected and I can choose to move my e-mail account, but I get the following error after I entered my e-mail password and select 'enable '. :
"Sorry, impossible to continue your session. Please log in again. »
Please notify.
G
So... is this a new BlackBerry smartphone for you?
Please try this, using your BlackBerry browser...
Go to mobile.blackberry.com
Scroll down to Communication and e-mail.
Choose the appropriate email, configure the options.
It works for you?
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BlackBerry Smartphones not connect to the e-mail address of the server
1.i cannot connect to my BlackBerry9360Curve to the e-mail address of the server.
2. keyboard light are off permanently
Could someone help me? This is my first experience with BB
Hello viale149!
Welcome to the community
Here are some links to help get started you on your phone, you can check.
BlackBerry battery Saving Tips
Regarding the questions of your phone, please start by removing the battery while the device is activated as this version fixes common software problems. For e-mail, please ensure that you have your carrier Blackberry data Plan and it is active. Go to the configuration of the home screen icon, and select e-mail accounts.
Ron
Ron
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BlackBerry Smartphones missing BIS on the e-mail configuration option
When the phone started there was an option to configure the e-mail via BIS or BES. I had to cancel because I wasn't sure of what was our e-mail configuration. Now that I'm going through the Setup Wizard > e-mail setup only 1 options appears for the email of the company. How and where can I I install this feature for BIS since we do not have a company server.
Thank you.
You can try to restore the missing option by the reinstatement of your device. Go to Options | Advanced options | The host routing table. Select the "BOLD" in the list entry, hit, you're menu button, then choose Save now. Subsequently, reset your unit by removing the battery for 1 minutes and replace it to let the device will restart.
If that is not to bring the options you can configure a BIS account via your BIS carrier Web site: http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=13773
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BlackBerry Smartphones attempt to synchronize the e-mail on PC and BB
So I have 2 internet e-mail accounts that were relatively easy to implement on the BB. Then, I loaded the Desktop SW and started trying to synce them upward. I have 2 internet e-mail accounts set up in MS Outlook on my PC. I was able to get calendar items and tasks synchronization but was never able to synchronize e-mail. Any suggestions?
And I want to be able to get my email to work on my BB as well. Have been in contact with the sys admin several times and have not been able to get working activated on BB email. Can I receive internet e-mail and e-mail MS Exchange on the same BB? I think the answer would be Yes.
Thank you and happy holidays.
Your personal e-mail on BIS email accounts will not synchronize mail. Only calendar, notes, address book and tasks.
Active once your BES, those working e-mail account reconcile wireless.
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BlackBerry Smartphones unable to delete the message
My granddaughter has sent me a message an image and and a voice message. It was one of those who have been passed several times. I'm unable to remove the message. If I go in the menu and select "delete prior" for a given date, all messages for that date will delete except for the message that I've referenced. Does anyone have any suggestions that I could continue?
Try pulling the battery: when the device is turned on, remove the battery, wait 1 minute and turn the battery on the device.
And after that try to delete the message.
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BlackBerry Smartphones don't active Internet e-mail account since I hard reset my torch 9800
HI, I made a hard reset recently because I wanted to delete my e-mail of the company. Since that time, I can't active internet E-mail like Hotmail on my torch 9800. I can activate my old email in the "Account Activation Email" menu, but when I try to verify my password I got an error "sorry, impossible to continue your session. Please log in again,' is anyone know what I can do to activate my old email or a new one?
Jordane
In your phone's browser, select http://mobile.blackberry.com . Scroll to the bottom for Communications and electronic mail. You can activate your email account for your phone from there.
I hope that helps you.
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BlackBerry Smartphones a messege file per e-mail account
I have 2 email accounts set up on my BB. My personal account has its own folder, but my work account (outlook) shows my staff and prospects. How can I delete my personal account of this folder?
Thank you
You can not. The "Messages" icon on the home screen opens also all e-mail accounts and possibly SMS messages.
You can buy a small application called empower a BES mailbox for about $20. A free trial version is available for OTA installation at http://ota.getempower.com
Personally, I prefer to have a place to display all of my email with a single press of the M key. This helps home screen hotkeys (QWERTY devices only), and when I want to watch messages for an Inbox (on SIX addresses sent to my BlackBerry) or just my unread messages, I use a Saved Search to display exactly that!
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Impossibility of blackBerry Smartphones to set up an e-mail account
Hello
As I received my BB, I started the e-mail application. The BB has proposed an update to this app and I agreed.
I myself remember, during the update process, I was proposed to replace the email app by an app 'setup_email... '. "or something like that.
Now, I can't put any e-mail account as the terminal of bugs when I try to open the e-mail set in place the function.
Then the screen is blocked and I have to close the terminal with the power button.
I tried to update the whole OS from 5 to 6.0.0.576 with BB Desktop Manager, but the problem remains.
For your information, and if it helps, I just see the configuration of the e-mail (6.11.0419.0755) application is located after the games in the list of applications of the BB Desktop Manager.
Thanks in advance for you help!
Please read this:
KB26055 Cannot access Email Setup Application after the automatic update
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BlackBerry Smartphones unable to install the application and configure e-mail
Hi guys,.
I can't get into 'my world' appworld. Its display error id:40820.Please try after some time. I use bb curve 9300. and yet one thing also im not able to configure the mailbox. If you have a solution please help me.
Thanks - raj.
Hi rajkannan90
Welcome to the community
Please follow the Base of knowledge about this error KB28188 Article. I hope this will help.
Prince
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