BlackBerry smartphones various bugs

I am without the use of a Palm PDA to a Blackberry Storm.  I used memos to contain a lot of information for me; some of which I've often updated.

Memo list screen:

1. Although the filter is a pretty nice feature to drill down to the note that you want to change, it would be nicer if there was a scroll bar on the right side of the screen so that you could quickly drag it to the approximate location.  It would be much faster to enter a filter.  There is a scroll bar appearing on the right side of the screen, but it doesn't do anything else than to display; He has apparently no use.

MEMO Editor:

1. I discovered that although I can view the whole memo in MS Outlook, the storm would show me only about 20 k to a value of each file.  I had to split up dozens of memos, so that all the information would be visible and editable on my Storm.  When this limit will be increased?  Or how to increase the limit?

2. a supplementary bill bug is in landscape mode it does not scroll properly.  When you drag your finger up and down to scroll a page it works sometimes and then other times it suddenly takes back you to the top of the memo (this after you have navigated to the bottom of 10 screens).  I think that happens when I touch the screen lightly, he seems to think that I want to edit the memo rather than the cursor is when you first open the memo.  This problem does not occur in Portrait mode.

3. There is no scroll bar on the right side of the screen you can drag quickly position the screen in the middle of a 20 k file.  Instead, one must drag one screen at a time...

4. in addition, there are no icon, or something to allow you to take you immediately to the top or bottom of a memo.

Password feature?

1. the storm block even if I have not pressed the lock button, or press the lock icon.  I would have preferred that it crashes only when I want it.  It's annoying that almost every time I have to pull it out of my Holster that I have to unlock it.

Phone Bug

1. when I call my voicemail, Messaging voice robo-voice invited me to enter my password followed of the #, but it does not display the keyboard for me and at the time where I can get the keyboard displayed the robo-voice has run out of patience and informs me that I am too late.  However, I have concluded that the appropriate setting and so it should not invite me, does it?

I suggest you use DocumentsToGo instead of memos... and use any PC Sync app on the PC folder to synchronize documents between your PC and your press card. Much more DocToGo function.

The confinement, to by pressing the locking button on collecting in your case. It is on the top edge of the BB, be aware of this and you should not have any future problems there. I never locked onto the extraction of the Holster.

For voicemail, you should be able to program your password in the dial string and end with you enter it manually.

Good luck.

Tags: BlackBerry Smartphones

Similar Questions

  • Sync blackBerry Smartphones Contact bug

    I'm under version 4.7.0.75 and sync with my macbook using Mark/Space software, and it seems to have found a serious error in the Blackberry OS. My phone dropped from contacts, and apparently the ones I use most, and when I enter a new contact it it duplicates automatically many times. If I replace the contacts of my computer, which should not, but none it throws an error. Yesterday I reset all my computer and complete timing information a soft reboot on the blackberry. When it restarted, he showed me this error "Exception Java.lang.NullPointer" of ideas? An update would fix this? It seems that I can't use any OS 'leak' since I use a mac.

    I found a solution on my own. It's kind of frustrating lack of communication and support of BlackBerry and Verizon on this issue. I'm frankly surprised by the lack of response of this (because I was moved without explanation) forum. Maybe I don't know the secret handshake.

    In any case, be an honest man and thinking that others may have the same problem, I thought I would post my solution.

    The Verizon store wanted me to clear my phone and start over, and I refused to accept it, then...

    I had to find a PC running windows and internet explore downgrade my software to the previous version 4.7.65, then re - sync using Mark/Space software, crushing my contacts. My next step is now to upgrade to 4.7.75 and see how it goes. But for now I'm happy to have my phone back and properly functioning.

    Jon

  • BlackBerry Smartphones OS6 - BUGS

    Hello

    I'll have too much trouble after upgrade to the new OS 6.

    1 calls telephone SFOE has not end immediately after that I drop - pressing the red button. Sometimes, I have to wait 10-15 seconds to return to normal - sleep state.

    2 rejection of phone to connect to my kit car Bluetooth.  Of course the version of the software is changed, and when I am trying to connect.

    3. a single theme is available and it is without my notice today. I bought passport a few new themes but they do not appear in the list of themes...

    UGLY!

    Please help me to solve some problems or to reach OS5

    Thanks in advance!

    3. the OS6 theme kit only became available a few weeks before. Perhaps additional topics that you have installed are NOT compatible OS6.

    If you want to downgrade the operating system:

    1. If the most recent operating system is installed on your PC, delete the most recent operating system of your PC by going to control panel > Add/Remove programs.

    2. next, download and install the earlier version of the operating system. Operating system blackBerry downloads

    3. install the older operating system to the computer by running (double click) the downloaded file.
    4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    5. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  • BlackBerry Smartphones FACEBOOK BUG

    I keep having trouble with facebook, and I think it's the new version since it has never happened before.  If I download a picture it freezes completely, then I lose any connection.  Facebook is still there but I get my notifications, its lack in the settings sound and is missing in the list when I want to upload a photo.  Ive done the traction battery and all, only way to make it work again is to remove and reinstall but ive done this several times now and his past still... Help!

    I thought about her, just had to relog in

  • Bugs blackBerry smartphones? the 9810 torch?

    Hello

    I've been playing with my new torch 9810 and now the battery seems to be draining like crazy (up to 10% after having just three hours hanging out, not a single call done) - and some programs play AND I get a message indicating that the camera photo and video camera are in use although I'm not using the.

    Is there a virus on this thingy? -How do I know? has someone hijacked my camera to spy on me?

    a little paranoid, hoping for help!

    Thank you

    Hello and welcome to the community!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

  • BlackBerry Smartphones BlackBerry9900

    Hello

    I recently picked up a Blackberry 9900 in a taxi with two sim cards, an insertion Vodacom and cell C on the cover, I stayed with him for a week, as he had an expppecting Ppassword the owner on the phone but nothing, he ended by saying "phone not allowed MM6" and I ended up removing the sim card because they have codes ficche also and I reset it I ended up him, but it is not the signal loading, please help me RIM team.

    I have two own phones a Samsung S5 and BB 9780, please help me to unlock the network.

    Kind regards

    Iqulusi

    OK, so you need to start with is the following:

    • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    The steps of the WIPE removes prevention device-lock password and return the unit to (almost) a State of "new factory". If the device is locked by password, then you just keep trying until exhaust you all attempts, how much the device will perform the WIPE to remove this password.

    Be aware, however, that it didn't is not held here which may have to be performed by the actual owner of the disk... for example, the former carrier may refuse your request to release the BB ANKLE of their BIS system so that you can have your door - create an account BIS for the device. You are not the owner of the disc with that carrier, but as you go through the required legal process, the police various or other reports that you hold some sway with the former carrier.

    In addition, it is possible that the previous owner reported to their carrier (and other authorities) as lost, and the unit may now be on the blacklist, which will prevent its features on any carrier anywhere, anything else is done. But, again, these official reports, you have maybe a few extend.

    You do not want to check if the device is carrier unlocked or not... If not, then it can only serve as it is originally made for door. Reference:

    However, even if unlocked, so also reported as lost, then it still won't fully work on any medium. Except again once you use your police service and other reports as stabilizing with the carrier imposed on the lock.

    Also, be aware that no BB devices are universally functional on all carriers. First, each model is made with only a few radio technologies and frequencies that the unit can operate with... and can operate on carriers that operate on those. In addition, each carrier decides what specific device model numbers that they will support for these features BB... If the carrier does not have this device as supported for automatic broadcasting HRT and address book maintenance, then full BIS functions may not be possible, even if it is consistent with what the carriers of radio signals.

    You have a lot of work to do. Good luck and let us know!

  • BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

    To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

    1. Connect the BlackBerry smartphone to the computer.
    2. Open BlackBerry Desktop Software, and then click Organizer.
    3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
    4. Click Advanced...
    5. Select the folders tab.
    6. Select the radio button to select different Sync.
    7. Navigate to, and then select the specific item to be synchronized in the list and click Add
    8. Click OK.
    9. Click OK.

    Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

  • BlackBerry Smartphones Blackberry 9900 Notification problem

    Excuse me, I have a blackberry with OS 7.1 9900

    and I have a problem of notification, which occur when there is a bbm / fb / nothing else.

    When I click on this notification in the bar notifcation, it act normally and then open the message / fb / bbm / whatever it is,.

    and when I've done and press the back button to go to the home screen, the notification is still there. always in the toolbar State, but the icon in the notification already bar disappears, until I have shut the drawer and open it again to she disappear. How to fix this bug? usually, I restart my phone and it works. but another 10 minutes, the problem comes again.

    This bug is reallly annoying me. Please give me a solution. Thank you

    I attach a picture so that it appears clearly.

    -C' came then BBM, * Picture1 *.

    - and I click on the notification * Picture2 *.

    -Once finished with bbm - ing, I press return to go to the home screen, but it was still there! (but the icon already gone) * photo3 *.

    -before I close once again, the notification * Picture4 *.

    -I open it again and it's already gone * photo 5 *.






    Hello

    FYI - Your indignation is misplaced. This site has nothing to do with any formal support. On the contrary, this site is a community of users to volunteers who do their best, while also living their own lives occupied, to troubleshoot other kind souls to the best of their ability. There is no requirement for all voluntary meet any position whether... everything is voluntary, which is given to you by the goodness of their hearts. All they ever receive in return is gratitude... so unworthy of these volunteers can be a bit off-putting, I think.

    In any case you say you reboot and for a while, things are OK, but then the problem shows once again. Which could be a few different things... a bad OS... a bad app behave... maybe same material (although I doubt that your description so far).

    Have you checked for an OS updated for your BB? Since you said only 7.1 (OS levels have 4 bytes, not 2) and later does not reveal your carrier, there is no way to help you... but you can help you in this regard:

    Good luck!

  • Error of BlackBerryID blackBerry Smartphones and to protect

    I received a notice to upgrade BlackBerry ID.

    I did it.

    Was then reboot needed. Restarts OK.

    NOW I have a updated BlackberryID but disabled BBProtect

    Protect wants latest BBID, but when a window appear to download a new version of BBID the result is "there no new version for BBID' (I have just one last)

    BBM also wants the new version of BBID.

    I tried to reinstal Protect: impossible

    Protect the Web works in all functions: find, sing the ear and send the message to the device.

    What is the solution?

    giuliano1969 wrote:

    In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

    "attempts"? I don't understand...

    giuliano1969 wrote:

    My company does not help me for the specific App problem to my terminal.

    There is no sound wireless problem or a bug.

    In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

    I hope that this information will be useful to you.

    If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

    Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry smartphones please help me

    HY,

    Translation by Google:

    Everything began to be replaced by an old mobile Blackberry Curve 9300 for a new 9300
    Initially, I connect my old laptop to perform a backup.
    I connect the new and restored with the old backup.
    And starting problems:
    Initially I have found all my applications, after a ride on this forum B and am active Blackberry option. I thought that I had on my old laptop...
    But I'm still all of the missing Blackberry universe.

    I connect my Blackberry Desktop, it tells me I can do an update from 5.0 to 1419 Pack Update pack 6.0 1879.

    But the problem and not the update bug.

    Following error message:

    An update to the Blackberry Desktop software component must be installed before proceeding. I'm okay then after seconds qqs:

    An error occurred during the update of your software
    The list of applications on your device is have been downloaded.

    However, I take things and I have zero reset my laptop with a factory reset.
    I past either directly through the laptop and the laptop tells me that there is no update available.
    So at the moment no update my software.

    Then I try to reopen a Blackberry ID session and still the problem:

    I know that my email user, I maintain the Blacberry ID confirmation email, but I forgot the password.
    I requested a new password, he asked me the secret question. I answer and it crashes with the following messages:

    You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been blocked for 15 minutes.
    or else
    You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been locked. If you have forgotten your password, use her you forgot your password feature to select another.

    What should I do?

    Please help me!

    Hello and welcome to the community!

    You have a lot of questions... so it is difficult to separate. I'll try both, I think I can identify:

    Please see this post "sticky" for useful information about your situation BBID:

    I hope that this information will be useful to you.

    With respect to the update/reload of your operating system, the easiest way is on a PC (you can't do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

    I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

    When I click on the BlackBerry App World on my camera icon, I get the following message:

    "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

    So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

    So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

    I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

    I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

    "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

    So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

    If anyone has any advice on how to solve this problem, it would be much appreciated.

    The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

  • Problem with blackberry ID on my phone blackBerry Smartphones

    Hi - I have just taken on the curve of my son 9320 having one of my own before. I have 2 contracts, 1 with the Virgin and the other with orange (one for him) and one for me and, for various reasons, have allowed an upgrade to an Iphone on orange so that the Virgin blackberry support he had... but it won't let me connect with MY blackberry ID? What is the right fix for this problem please?

    You will need to security wipe his device in order to enter your BBID in him.

    BlackBerry Smartphone must be wiped before security transfer of property

  • Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

    My BB 9780 was working fine a few weeks ago and then stopped my emails.

    I have not added any application or change anything

    I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

    So no idea?

    I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

    Hello and welcome to the community!

    I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry Smartphones lock button does not work after update

    Since the last update on my Blackberry Bold 9780 the 'lock' button no longer works.  How to solve this?

    You can try without decommissioning of your BlackBerry smartphone to the previous version to test it for me?

    Plug your smart phone BlackBerry on your PC and then launch the BlackBerry Desktop Software.  Before you do anything that this, backup your device.  Then click on the device and then update.  Choose see other Versions in the pop up screen then choose 6.0.0.461 from the list.

    If you can try this when you have the opportunity, so I would like to know if the lock button works, it will be useful in the diagnosis, be it a bug of software or a physical problem with the device.  You can let me know the results.

    Thank you!

  • BlackBerry smartphone App Inaccessible World - Error Message "App World has been blocked"

    Dear all,

    I recently bought one of mark Sprint Blackberry Curve 9350 (in excellent condition) on Amazon, and the phone is fully functional, except that whenever I try to access the Blackberry App World I get a pop-up message reading "App World has been blocked".

    At first, when I changed my line of Sprint prior to my new curve, the phone has completely wiped and reset.  I started to use the various functions and only a few days later, realized that I can't access App World.  I talk to several representatives of Sprint and in the few days has taken the following steps, all without success:

    Uninstalled and reinstalled App World

    Do you have a Batt pull with the phone on, uninstalled and reinstalled App World and made another Batt-sweater

    Addict connected the phone to my laptop computer and uninstalled App World via Blackberry Desktop Manager

    As I bought the phone on Amazon, I do not think the guaranteed protection applies.  However, it seems incongruous that all other applications and the phone features work, with the exception of the App World.

    Could someone please suggest measures to address the problem and to App World accessible?

    Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

    Many thanks in advance,

    Colby

    Hello

    From this description, I suspect that a latent policy is on your BB that blocks AW. Normally, the error message would say more than that you reported and would be more indicative... but it's I think of what you have provided.

    To clean, you have actually several things you need to do... from checking to see if it is indeed the case:

    • KB30076 How to check for an it on a BlackBerry smartphone policy

    Unfortunately, there are also a few situations with 'stealth' COMPUTER strategies that exist, but are not actually display as per the above. Again, the complete error message may have provided a better hint this topic.

    However, I think you need to take steps in any case, especially in light of your method of supply. Reference:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    Although it may look as if someone has or do you a lot of that, I think you need to see it again to be sure. None of these methods to WIPE would actually have relatively far BB COMPUTING policy. Instead, you must run the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE which recommends the KB:

    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    In addition, you must be careful if you have already placed on the BB data that you need to maintain. You can backup/restore your device before and after these wipes, but you must be careful when you restore... don't do a full restore or you will simply put the return policy on board IT again. On the contrary, do a selective restore only the databases that you need and be 100% sure to avoid any database which have nothing to do with politics:

    • KB03974 List of database for the blackBerry smartphone

    Finally... given this situation, it is quite possible that there are additional challenges with this specific BB. For example, if the BRI account is locked due to the BB being previously reported as lost or stolen, nothing don't you can do about it, and you will never be able to have all the services. But Orange should definitely be able to tell if that is the case.

    cbhjenkins wrote:

    Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

    These methods exist:

    • KB14473 How to install an application on a smart phone BlackBerry with the BlackBerry Desktop Software
    • KB04670 Install a third-party application with the Application Loader
    • KB28715 How to install BlackBerry App World applications, using a computer system

    However, there is no way of knowing if the it policy will also block these methods.

    Good luck and let us know!

Maybe you are looking for