Sync blackBerry Smartphones Contact bug

I'm under version 4.7.0.75 and sync with my macbook using Mark/Space software, and it seems to have found a serious error in the Blackberry OS. My phone dropped from contacts, and apparently the ones I use most, and when I enter a new contact it it duplicates automatically many times. If I replace the contacts of my computer, which should not, but none it throws an error. Yesterday I reset all my computer and complete timing information a soft reboot on the blackberry. When it restarted, he showed me this error "Exception Java.lang.NullPointer" of ideas? An update would fix this? It seems that I can't use any OS 'leak' since I use a mac.

I found a solution on my own. It's kind of frustrating lack of communication and support of BlackBerry and Verizon on this issue. I'm frankly surprised by the lack of response of this (because I was moved without explanation) forum. Maybe I don't know the secret handshake.

In any case, be an honest man and thinking that others may have the same problem, I thought I would post my solution.

The Verizon store wanted me to clear my phone and start over, and I refused to accept it, then...

I had to find a PC running windows and internet explore downgrade my software to the previous version 4.7.65, then re - sync using Mark/Space software, crushing my contacts. My next step is now to upgrade to 4.7.75 and see how it goes. But for now I'm happy to have my phone back and properly functioning.

Jon

Tags: BlackBerry Smartphones

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