BlackBerry Smartphones Volume level adjusts when Changing music titles?

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• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

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  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• Doesn´t blackBerry Smartphones ring my BB when they call me

  The sound works perfectly, because I can listen to music I ve transferred to the BB. But for a few hours, my blackberry doesn´t make sounds when people are trying to reach me (sms or phone calls), even if it vibrates.
  I ve checked the parameters (Normal) profile, and all the sounds are in volume 5, when I try the button 'experience' on the profile settings I can´t listen to anything.

  Any ideas?

  Thank you guys

  With the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart.

  Now have a friend calls you and test it.

• BlackBerry smartphones can not add or change email on Curve 9300

  I click on set up and see email accounts (2) but when I try to click on it... nothing passes all other icons work. I can't add, edit, or remove e-mail accounts. I've updated, removed the battery and still nothing grrrr anyone has any ideas?

  Hi missjamilynne

  Welcome to the Forums of the BlackBerry Support

  If you encounter a problem with the configuration of email then you can try the one that helped a lot, so that from your BlackBerry browser to www.blackberry.com/integrate and adds navigation / change your email account.

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• BlackBerry smartphones can not delete files from music device and external memory

  Hello..

  I have a problem with my blackcerry "BOLD" when I am deleting music files...

  I add music through roxio media manager and blackberry media sync.

  When I delete the music files, the file gets actually removed but its still on music from the phone.

  If I tried to read the file that does not have... because the file is deleted.

  Everyone is not how to solve this problem?

  Thanks in advance...

  Not sure if it is different on a "BOLD". Can you try to reset the unit by removing the battery for a minute and let it start up?

• BlackBerry Smartphones Volume while playing songs

  Can someone tell me please how to adjust the volume while playing songs?  When I type the usual volume on the side control, it changes the song.

  Hello!

  The volume buttons should be dual-use. Press release / should adjust the volume. Press/hold must jump to the next song (for up) or at the beginning of the current track (for down). It can be tricky getting the release against hold - I know my Storm is still the wrong thing sometimes, but I'm getting better at it.

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• BlackBerry Smartphones new Sim card when I'm not

  I rebooted my phone because it was slow and when I turned it on it came with the Blackberry ID page, saying: I changed my sim card (which I did not) then I logged on my blackberry ID, but it said it was invalid, so I made a new one just to be sure of real and he says also that it was invalid. I am in 8 tries and once I get to 10 my unit will be cleaned and I don't want that. Help, please

  Try to make an another battery pull - while the power is on, for 15 to 30 seconds, reinsert the battery and wait for the device to reboot. You are now able to cross this screen? If not, back up your information of device on your computer using Desktop software, then allow the reset to proceed. You will be able to restore your data later.

  I hope this helps!

• Ringtones for blackBerry Smartphones can be created from own music library?

  Hi, I'm new to the Blackberry World and still learning to use my smartphone functions.

  I don't like all the ringtones that are provided and would add new ringtones to my 8130.  Can someone tell me if ringtones created with music in my own library, ipod or CD?  If yes how can I do that (in the simplest possible steps).

  Thanks for your help!

  TB

  There are third-party applications that can do it. Just do a google search for "create my own ringtone. Good luck!

• BlackBerry Smartphones Gmail not syncing after change of BIS

  Hi all, I changed my Gmail signature via the Blackberry.com BIS mail site and now my Gmail's sync is no longer on my phone. I can always send emails via my Gmail account, but incoming e-mails are not sent to my phone.

  If you make changes through the iss site ago a waiting period of 20 + as when you set up your email first?

  If you change in the BIS site, maybe 20 minutes, but is perhaps less.

• Email to blackBerry Smartphones stopping at BB when I'm at my desk

  Just got a curve a couple of weeks.  I spend much more time at my desk than away from him.  There is no need for my BB to receive e-mails while I'm in my office.  Yet no one at the Sprint store could tell me how to leave the BB on phone calls, but stop email received by it.  I figured out how I could do by using a FILTER on sprint.blackberry.com.  BUT, if I forgot to remove the filter when I leave the office, I can't access the section sprint.blackberry.com of the BB filter.  They say same you cannot change a filter from the browser on the device.  Why?  Beats me.

  So... any ideas on how to allow phone calls to come to the device, while stopping the email to do.  It should really be just a few clicks on the device to achieve this.

  Hi and welcome to the forums!

  I am sorry to say that there is not an option for this on the Blackberry.

  The use of filters is your best bet.

  Thank you

  Bifocals

• BlackBerry Smartphones Volume button

  I have a Torch 9800 and the volume buttons on the right side of my phone doesn't seem to work with any music program (Pandora, Slacker Radio, etc.) than the normal music program that comes with the phone. Is there something I need to do to set up the keys for the music of third party programs? It is used to work very well with these programs, but not more!

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now try these volume buttons while using third party applications.

• BlackBerry Smartphones BB Bold crashes when pressing accidentally voice command after button mute

  Hi all

  I have a problem with my "BOLD" blocking completely upward when I accidentally press the voice command butten during or just after I pressed the button mute to leave the "BOLD" go in standby mode.

  In addition to this problem, I had the same problem as my "BOLD" stopped working while I was composing an email yesterday.

  Is there a solution to this problem? Or do I have to get a new one?

  Hello and welcome to the Forums of Support BlackBerry.com.

  Is the command button of your voice on your left or right convenience key? Change this to anything, or another application options > screen/keyboard.

  Also, other glitches as suspended while composing an email, with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

• BlackBerry Smartphones how stress and or change font color in SMS or Email

  Assistance requested. How to underline a word or change the color of the font for a word or phrase when writing either an email SMS oran. It is possible on a PC. What about BB.

  Concerning

  Popo

  Hi and welcome to the forums!

  As far as I know that this is not possible using the device operating system.

  You might find an app for Blackberry on Google. I don't know of all casual.

  Thank you

  Bifocals

• BlackBerry Smartphones can't send a file music via whatsapp

  I have more option on whatsaap to send the music file? can anyone help and I check the properties of the music, everything looks ok.

  Try to Upgarde/download the new software for your blackberry...

• BlackBerry Smartphones Priv physical German keyboard changing

  Hello

  I bought my Priv today to the Germany.

  The keyboard layout is set in German, but I'm using English.

  German keyboard and English keyboard has different layout.

  The position of the 'Y' and 'Z' is changed.

  When I use the touch keyboard, I type correctly. ('Y' is in the position, in addition to 't' and 'U')

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  Thank you.

  It is programmed in the logic board to change the keyboard would not help. If you want an English physical keyboard, you can buy this way.