BlackBerry Smartphones wipe my phone

Similar Questions

• Update device software BOLD 9780 blackBerry smartphone does my phone useless

  I upgraded my software for phones device yesterday after receiving a message to HIGH PRIORITY of my service provider to make a upgrade(EE/Orange). They stated that it was a mandatory update for Blackberry.

  After trying for hours to do on the network, it did not indicate "can't connect to the server upodate, please upgrade using your PC using Blackberry Desktop Manager".

  This was my next step.

  * I have backed up my device (yesterday) via BDM (desktop Manager)

  * Click on search updates

  * follow all the links on my BOLD 9780 device through blackberry Web site

  * Click on the link to check my device to update, get informed me "an update is available"

  * A method to update.

  The update returned with an error stating: "Options only 19 times out of 20 have been restored"

  Since then, my phone is unusable. The menu freezes, I can't highlight the options I get no blue outline around the menu options. my text does not work, I can not enter anything, type anything, the phone is constantly freezing and reset.

  I tried to reinstall the update that crashed the phone completely with "" "white screen of death'" ' showing error 507...  Please visit www.blackberry.com/507

  
  This page does not exist!

  I tried again to make an update and got my phone back, but with all the same problems of menu.

  I did restore my device from yesterday. Got my return of data personal, but phone still jumps in all directions, text messaging does not at all.

  I unplugged the battery lasts repeatedly reset and soft reset.

  I tried again to reinstall several times the device software and useless.

  I haved called my service provider and they said his broken blackberry, name of the contact.

  I contacted blackberry support pay crisis (01753 558410). They me redirected to support orange tech who were still more useless than before!

  they gave me the web address: http://uk.blackberry.com/support which was not helpful

  So I did spend the whole day. Finally, picking at the drop of water that brings me here (even tried twitter!)

  I can't do yet a security wipe because I can not enter "blackberry" because he is back with "input error, field application for closure" and even if I type, I can not see the text and continue by clicking on "wipe security."

  current software status is:

   

  B.O.S. 6.0 bundle 2949
  

   

  V6.0.0.668
  

  platform 6.6.0.236
  

   

  PLEASE HELP ME!
  

   

  My phone worked ok before that!
  

  A little advice.

  Not to go near the upgrade:

  9780jAllLang_PBr6.0.0_rel2949_PL6.6.0.236_A6.0.0.668_Orange_UK

  For 9780's "BOLD"

  use:

  9780M_PBr6.0.0_rel3170_PL6.6.0.252_A6.0.0.756_Vodafone_Spain

  After BBSAk to wipe your phone.

  It works it seems so far... perfectly...

  There may be bugs in rel 2949

• BlackBerry Smartphones wipe data for curve 8900

  Hi, I'm new on using a BB.  They keys are unresponsive and the telephone company, said a replacement will be sent within one week.  My problem is I want to "destroy" all data from my camera.  I tried to make the software upgrade and support phone order, but he did not do anything.  I don't want to just not all phone numbers, SMS and emails sent with the unit.

  Can someone help me with this.

  Thank you

  SiPusa

  OK... so it's planned...

  The following procedure deletes all data, or all data and applications on the BlackBerry smartphone. Back up the data before you perform the procedure. For instructions, see KB12487.

  1. connect the BlackBerry smartphone to PC computer.
  2. open start-> programs-> Accessories-> command prompt.
  3. navigate to C:\Program Files\Common search in Motion\Apploader.
  4. type loader.exe /resettofactory.

• Data not updated blackBerry Smartphones when inactive phone

  Hi all

  Recently, I removed my main of my device e-mail address while he is on vacation.

  I just put back it, but now I find that data (emails and BBM) are not updated when the phone was in bag for awhile.

  If I put myself in response to or sending emails or BBM of unit all starts update again and all emails in circulation and BMMs come out at the same time.

  Everything working the normal flow is restored, but after being in the Pocket for awhile everything stops again.

  Any ideas?

  I noticed the problem when I started getting these archaic messages called SMS asking me why I do not answer to my BBM... naturally the idea of not receiving them is scaring me senseless!

  Kind regards

  Erik

  Hi and welcome to the forums!

  We need to know what version of the software on your device.

  Check the version of operating system of the device, and then use the correct steps to register your device. Basically, you refresh your network connection and the software to control the connection on your device.

  Thank you

  Bifocals

  KB23393 How to check the version of the BlackBerry Device Software installed on the BlackBerry smartphone

  KB00510 How to register a BlackBerry smartphone with wireless network

  KB02141 How to reset a BlackBerry smartphone

• BlackBerry smartphones wipe my blackberry 8520

  Hi, I sell my curve 8520 blackberry, but before that I want to wipe everything off my phone, without having to reload the operating system.

  Version of the device: 5.0.0.592

  Thanks in advance

  Hiya!
  Easy, pretty, go to Options > Security Options > General > press menu > wipe handheld

  Let me know!

• BlackBerry smartphones wipe my torch 9800

  Hello. I'm trying to wipe my torch 9800

  I try bbsak (no device detected) it don't work and I don't have Desktop Manager and did not install

  and JLCommander when I type "blackberry" nothing appen and if I type blackberry and enter it came back at the beginning and do nothing to do whit

  help please

  Hello

  Please clarify - you nave never installed all Desktop software? If so, that would prevent using BBSAK or JLCmder... both require the basic BB drivers must be installed and those that are installed on your PC during the installation of the desktop software. Therefore, the installation of the desktop software is a prerequisite for the use of any other utility.

  Good luck and let us know!

• BlackBerry smartphones hangs on phone Options

  I have a BB 8520 and it crashes on 'Phone Options' and when it hangs I can not pass and on the BB... I'll have to remove the battery and put it back to restart the BB...

  Help, please...

  Try to do a clean reload of your operating system.
  Read this:
  Http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?externalId=KB11320&sliceId=2&cmd=displayKC&d...

• How blackBerry Smartphones wipe a backup and security for Blackberry Curve.

  Hi all, first time poster, second spectator of time... If that makes sense!

  New jobs and support of BlackBerry devices for the first time (mainly because I have one, ergo;) I'm an expert!). No problem it's always good to learn new things...

  Well, that's my problem - I have a user who cannot respond to emails - I have read some posts that were all on the money as to why and how to solve them. My problem is I have to perform a back up and wipe security, but do not know how and was hoping someone could guide my way. What is a professional user I won't spoil and lose\delete his email and addresses, etc.

  It is important that we use Notes and Domino (Boo!) instead of Outlook and Exchange? And it is an easy process?

  Thank you very much.

  London_Exile.

  Follow these steps for peripheral storage BlackBerry-

  1. connect your device using the USB cable

  2. click on the backup and restore

  3. click the backup button

  4. Select the location where you want to keep the backup data

  5. click on Ok to continue

  Note: I have described the process according to desktop manager 4.5. You can download it here.

  To wipe your handheld computer, follow these steps-

  1. go to Options

  2. security options

  3. General settings

  4. click on the Menu button

  5. Select wipe Handheld

  6. enter in blackberry to proceed

• BlackBerry Smartphones save my phone

  Why I only get no response when I try to save my woth BlackBerry phone?

  You need a plan BIS in order to save your BlackBerry on the network. For more information, contact your service provider.

• BlackBerry smartphones had my phone 5 minutes and it already broke

  So my last blackberry which was exactly the same model (9360) was broken, so I called my provider and they sent me a new handset today and I just put my phone and he broke already, the first thing I noticed was wrong with it was after about 1 minute to have, when it wouldn't let me scroll among the trays with all the applications on the top bar where I can access to the options and then he decided to work but it froze quickly again, this time the trackpad was paralyzed and I could not scroll at all, but the phone it's self has not been frozen because I could always select return etc.

  I tried the battery pull and has not always helped and I'm about to throw my phone out the window...

  Is that what I can do to fix this problem or do I call BACK to the top of my career and have ANOTHER replacement sent to me after not even half an hour to receive my first replacement?

  I would like to do a reboot on the BlackBerry this way simple: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  Then after that it is clearly restarted, leaving the camera for five minutes for the activity of initial data stop and the device should be usable.

  I hope that you have not received a replacement with a bad trackpad, but if you have, you definitely have a grievance with your mobile operator for replacement and get an Exchange once more. Sometimes things are just snake bit.

• Images of transfer of blackBerry Smartphones from my phone to my laptop

  I have a Blackberry pearl and I would like to transfer photos from my phone to my laptop, how do I do this, is it possible, so I can print these?

  Your phone came with a software to install the Desktop Manager, you must install it and make sure that you install the aswell of media. This will give you the "Roxio Media Manager" that will allow you to move photos between your PC and your phone. If in case, you do not have this software,

  http://NA.BlackBerry.com/eng/support/downloads/#tab_tab_desktop

  Ty

• Help blackBerry Smartphones! My phone could have been ruined.

  I was in the middle of the update to my phone for 4.5. During the update, it froze at the time, it was removing applications. Now I just see a circular loading plan. Now, it will reconnect to my computer and if I take the battery back in it keeps cycling. Is there something I can do?

  Can try to reload the operating system using one of the following methods:

  1. http://www.BlackBerry.com/BTSC/KB03485
  2. http://BlackBerryFAQ.NET/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• BlackBerry Smartphones wiping broken phone before selling

  The screen is broken on my phone, so I decided to upgrade.  I sell the phone broke to pieces.  How can I clear my information out of it before I give it to someone else?

  Use Blackberry Protect to erase all data from your device or perform a factory reset (http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=232E58B49A945F25E234A9FD0DDF80E4?...

• BlackBerry Smartphones unlock my phone to allow for the transfer of the network

  Hello

  I'm trying to transfer between networks.  My old network (t-mobile) have cancelled my account and I received my new SIM from my new network (3).  The problem is that my phone does not accept my new sim card because I need a subsidy PIN to unlock my t-mobile blackberry.  I got in touch with them, but the account is now canceled they no longer can give me the required pin code.  Instead, they asked me to contact blackberry directly to get the phone unlocked.  Can you help me?

  Thank you

  BlackBerry is not open devices. Your carrier can do it for free, or you can buy an unlock code low cost.

  See my link below for more information and a highly recommended unlocking service.

• BlackBerry Smartphones unlock my phone

  I have a unlock code for my AT & T phone and I would like to unlock my phone.  Can you tell me how to proceed?

  Thank you

  Blake

  Hello and welcome to the community!

  This useful discussion has information:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  Good luck!