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• Cannot pair the BLACKBERRY 9700 with P300 Desktop Manager software

  Hello

  I hope someone can help. Im running a P300 of Toshiba Bluetooth enabled cell phone. Was there a Nokia N96 which paired no problem with PC Suite but ive tried everything with this Blackberry and the Desktop Manager software and I can't recognize the Blackberry works well with USB. IM using Bluetooth Stack for Windows by Toshiba 7.0, if that helps at all. Softphone is to date.

  Sorry if its been answered a million times but his drives me crazy, I don't want to have to take the cable around.

  Can anyone help at all?

  Thanks in advance

  Hello

  I doubt Bluetooth problem s I mean that you were able to establish a connection with the Nokia mobile phone. Up to BT stack is OK!
  Did you ask the BLACKBERRY support for some details and additional information how do I pair it with a computer? I think that you should do this!

• I downloaded a software program on my computer, but how to find and transfer it to my blackberry

  I downloaded a software from my computer program, but how to find and transfer it to my blackberry?

  Hello

  What is the model number of the phone blackberry do you use?

  I suggest you to go through the phone manual on how to transfer data from the PC to the phone

  Where you can transfer photos, pictures, films etc., via Bluetooth.

  I also suggest you to contact the manufacture of your product and check.

  http://us.BlackBerry.com/support/

• BlackBerry Desktop Software was accompanied by a problem and must close

  I downloaded 601_b021_multilanguage.exe and installed. When I try to run it, I get the message:

  BlackBerry Desktop Software has encountered a problem and needs to close.

  EventType: clr20r3 P1: rim.desktop.exe P2: 6.0.1.18 P3: 4cfdab9c
  P4: microsoft.practices.composite P5: 2.0.1.0 P6: 4cfdaa3a
  P7: 12 b P8: 50 P9: sclhiaanmqhkf4zdfpvvwejkphnm1zuj

  My computer is running Windows Xp with SP3

  I downloaded the file again, re-installed and get the same problem.

  Can you help me?

  Hi KuldeepChouhan,
   
   
  Try the steps listed in the article below and check if it helps you to fix the problem:
   
  "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience. "during the synchronization process
   
  Additional reference on:
  BlackBerry Desktop Software issues fixed in this release

• Why my blackberry 7.1 desktop software has stopped working?

  my blackberry 7.1 desktop software has stopped working... .everytime when I open the software, it shows an error: he has stopped working... I also did the clean boot but nothing happned... Help, please!

  Hello

  Thanks for asking! If I understand correctly, your blackberry desktop software does not work. I suggest you follow the troubleshooting steps to check if this may help.

  You receive an error message on the computer?

  Try to uninstall and reinstall the Blackberry Desktop software and check if this may help. Make sure you download the latest version when reinstalling. For more information, you can consult the site of the manufacturer. Also contact Blackberry support if that's not enough.

  http://us.BlackBerry.com/support/apps-and-software/downloads.html
  Check out the link:
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

  Just reply with the results. I'd be happy to help you further.

• Cannot install Blackberry Desktop Software

  Original title: Software Installation

  I'm trying to download the software of Blacberry desktop on my laptop and it is forces me to install Microsoft Visual C++ 2008 Redistributable Package. I went to the Microsoft site and downloaded 10 different ones and it is installed on my computer, but once installation is complete, it does not start and it cannot be opened it just starts the whole process all over again. So can you please send me a link that will allow me to download on my laptop I'm using a Windows XP operating system with a 64-bit operating system.

  Hello

  1 what version of BlackBerry Desktop Software you are trying to install?
  2 do you have service pack 3 installed on the computer?

  Requirements for BlackBerry Desktop Software is not Microsoft Visual C++ 2008 Redistributable Package as a requirement of the system.

  Read the following article that might help you in the installation of BlackBerry Desktop Software.
  http://us.BlackBerry.com/apps-software/desktop/System_Requirements.jsp#tab_tab_6.1

• BlackBerry software

  Impossible to uninstall software blackberry keep getting error 2738 could not access VBscript Runtime for custom action

  Hello

  This error message indicates that the VBScript engine is not currently registered on the machine where the installation/uninstallation.

  The VBScript engine may be quickly entered as follows:

  Run as administrator command prompt

  a. start Menu-> all programs-> Accessories

  b. right-click on command prompt and select run as administrator

  If you use the 32-bit version of Windows:

  Type cd %windir%\system32 in the command prompt and press ENTER.

  If you are using the 64 bit version of Windows:

  Type cd %windir%\syswow64 in the command prompt and press ENTER.

  c. type regsvr32 vbscript.dll in the command prompt and press ENTER.

  d. type regsvr32 jscript.dll in the command prompt and press ENTER.

  For more details, refer to:

  http://blogs.msdn.com/heaths/archive/2007/05/31/Windows-Installer-errors-2738-and-2739-with-script-custom-actions.aspx  

• Error 1303 when trying to install Blackberry Desktop Software

  I tried to install the latest version of Blackberry Desktop software (5.0.1) and I can't do it. I get "Error 1303. The installer has sufficient privileges to access this directory: C:\Program Research In Motion\Blackberry\1003. The installation cannot continue. Log on as an administrator or contact your system administrator. »

  It's my computer and I am the administrator. First, I tried to give me full control permissions. When I first in the properties and on the Security tab, it is verified that I have total control under administrator and under my user permissions. When I click on edit, all the controls disappear. When I try to check, then click on apply, he says that access is denied.

  Under the attributes says that it is "Read only" and it won't let me change that, access is denied.

  Second, I tried to change the ownership of the file to myself, as is said currently "Impossible to view the current owner. Again is says access denied.

  I found another search in folder under C:\Program Files Research In Motion\ query and spin in all the same problems with this set. It doesn't let me open files or delete them.

  Any other suggestions? Thank you!

  Hi reinwilliam,

  This error is due to the privileges of the user account. The 1303 error occurs if-
  The system group does not full control privileges or The Everyone group has full control privileges.

  Given that you have tried the steps to give total control, you can try setting the default Administrator account and check if you can install.

  1. click on the Start button

  2. on the Start Menu, click all programs Accessories followed

  3. in the menu accessories, right click on the option from the command line

  4. in the menu that appears, click on the option "Run as Administrator"

  5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

  6. in the command prompt window, type the command net user administrator / Active: Yes and press ENTER.

  7. close the elevated command prompt.

  8. close the session (in the Start Menu) and you will see your new administrator integrated next to your current account.

  9. click the photo icon display built-in Administrator account and connect to it.

  10. then try to run or install the programs and check.

  If you can solve the problem, then create a new administrator account.

  If you are able to resolve the problem, then try again to create a new user.

  For more information, you can view the following link to create the new user account with administrator rights.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  If you need help, always then answer back and lets know us the status.

  Hope this information is useful.

  Jeremy K

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Sync BlackBerry Desktop Software questions

  Very frustrating... for about 3 or 4 weeks now, but I can't sync my blackberry with outlook 2007 curve.  Whenever I try it gives me an error of windows that it has encountered a problem and needs to close. The software seems to work fine until I connect my blackberry and click 'sync' then he always has a short time and then gives me the Windows error "encountered problem and needs close." Below I will paste the information on the error message.  I uninstalled the Software Desktop and reinstalled twice... I restored the system to an earlier time... nothing seems to work.  I called my ISP tech support, and they say that it is a windows error and that they can not help... Can you?
  EventType: BEX P1: DesktopMgr.exe P2: 4.7.0.37 P3: 49c1b7ab
  P4: Synchronize.dll P5: 4.7.0.37 P6: 49c1ba5e P7: 0004f0f7
  P8: c0000409 P9: 00000000

  Thank you! Very frustrating... for about 3 or 4 weeks now, but I can't sync my blackberry with outlook 2007 curve. Whenever I do it gives me an error of windows that it has encountered a problem and needs to close. Below I will paste the information on the error message. I uninstalled the Software Desktop and reinstalled twice... I restored the system to an earlier time... nothing seems to work. I called my ISP tech support, and they say that it is a windows error and that they can not help... Can you? EventType: BEX P1: DesktopMgr.exe P2: 4.7.0.37 P3: 49c1b7ab P4: Synchronize.dll P5: 4.7.0.37 P6: 49c1ba5e P7: 0004f0f7 P8: c0000409 P9: 00000000 thanks!

  Hello JessicaAnn,

  Thank you for posting.  It looks like you might a bad installation of the software components of the DesktopManager.  You can correct this to install the latest version of Java, and you can also see a newer version of the Desktop Manager software.  Since the Desktop Manager software uses Java, I suggest you get the latest version of Java that is compatible with your version of Vista.

  Please let me know if this helps you. Zack
  Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• When Installing Blackberry software error message Windows cannot access the specified device, path or file

  Try to install the software for my Blackberry on laptop, get the message Windows cannot access the specified device, file, or path may not be the appropriate permissions for access you element. What should I do please help...

  Re-download/save to your desktop > right click on its Setup.exeo run as admin.

  See you soon.

  Mick Murphy - Microsoft partner

• Passport for blackBerry how to solve the problem when reloading software for Passport suddenly stops

  I met the problem with reloading the software for my passport, no matter how many times I tried with PC or Mac, it stops abruptly during the process. One has an idea to tackle if? Thank you!

  Hello and welcome to the community!

  No error message? Nothing at all?

  And you do that through LINK?

  Therefore, here are some recommendations:

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Unofficial methods, which are cleaner and allow you to choose any version of the OS you want, including older versions (if those who prove to be more stable for you) as well as those who may be your carrier (or anyone they control your offers) delays in approval:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Be aware of the risks of 10.3.2 however... There are two things to worry about. First of all, be 100% sure that you know (and confirm) your BBID powers... If you do not, you may make your useless device to anyone, including yourself. Second, once you move to 10.3.2, you cannot fall back to 10.3.1 or earlier, by any medium (for example, even the unofficial AutoLoaders can not overcome this restriction anti-secours).

  Good luck!

• BlackBerry Blackberry Passport ID to the configuration after the software update

  Please help

  I bought a blackberry someone passport and was able to update my blackberry ID. I did a software update and the existing software was wiped out by blackberry link. Now when I try to do a Setup for the new software my ID is rejected and asking the ID used in the configuration of peripheral origin. I have more contacts of the person who sold me.

  Kindly help this, thank you.

  This is because the previous use had BlackBerry Protect enabled on the device.

  Overview of anti-theft Protection > http://blck.by/1Ethg83

  You will need to provide specific information (see below) for BlackBerry to get the camera in your full possession.

  You will need to find the original seller.

  (DO NOT POST SUCH INFORMATION IN THESE FORUMS)

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Thank you!

• BlackBerry software new Z10 10.3 for z10

  I have my new blackberry z10, which is STL100-2 version of the os - 10.0 I want update 10.3 but display of updated software I have latest software help me please update.

  In this case... an autoloader OS file.

  I suggest you try autoloader method:

  http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  Beware that it is completely destructive... the device will be 'as new'... None given, no apps, no accounts, etc. Remember you first take a full backup, as well as make full manual documentation of applications, accounts, configurations, etc. Sometimes a restore reintroduced corruption even sought to eliminate, and manual reconfiguration is required.

  Good luck and let us know!

• BlackBerry software Blackberry Blend

  I'm trying to update the mixture.

  A newer version uploaded, arrive to install the stage and then I get a message saying - cant install until the next request is closed - mix BlackBerry.  Then cancel!

  I have no BB open, - how to get around this please.

  @pretty_krissy Why are you apologizing? And what melt being EOL have to do with the problem of the OP?

  @Jeloise I had held off answer because I don't know and I expected someone more qualified to answer. However, I had to chime now to say that the mix works. Yes, BlackBerry will not develop it more support, but you can still download the software, install it and it works.

  So now that I've posted, here are some thoughts...

  When you run the program installation, is there any of you see to force applications to close? Don't forget and look if the dialogue might be hidden behind another open window.

  How about you, open the Task Manager and search for applications it and closing them there before running the installation program?

  Can you run the mixture and installed software link now? If so, is either one configured to run at Windows startup? If Yes, what about turning off, reboot and re-run the installation program?

  How about you, removing the BlackBerry Desktop Software before you run the installer? If you have tried, what with an uninstall utility? Or if you have not yet removed, you'd probably better to use an uninstall utility this time.

• BlackBerry help software I need assistance for 10 of BlackBerry Desktop Software install v1.2.0.58 (Mac OS)

  I downloaded the installer of 10 BlackBerry Desktop Software (Mac OS) v1.2.0.58. I can not install on my mac pro book. I use MAC OS Sierra version 10.12

  Help, please

  Note in this KB part where it says:

  Please note: macOS Sierra is not supported.

• Software BlackBerry Blackberry link does not connect WiFi but mixture

  Hi all

  I can be alone at this moment, but I can't connect to the link using the WIFI in my passport.  I've updated and fact uninstall several times.  I bought my passport in the spring of last year and it has been a struggle since then.  When I first set up the Link software it was fabulous.  It connected quickly and repeatedly throughout the day.  I could transfer files to and from my PC using my PC or my passport.

  As time has passed, I had to uninstall and reinstall the software Link several times so he could work on WIFI.  From 13/08/16 today I uninstalled and reinstalled the link again and although I can connect by USB connection WIFI connection does not work while the mixture is done with WIFI.

  I disconnected the net and turned off the firewall.  The WIFI connection worked once but failed a second time.  In addition, the Passport will be connect to and surf the net via my virtual wifi.  I find it very strange as time has passed the liaison WIFI feature from excellent to difficult and inoperable.

  Here are the details:

  I use Windows 7 pro Service pack one

  I use a Microsoft Virtual WIFI Miniport Adapter

  Windows Firewall

  Microsoft Security Essentials antivirus

  Passport for Blackberry with OS current starting from 13/08/16

  BlackBerry Desktop Package downloaded and installed 08/13/16 after uninstalling and cleaning registry.

  Thanks in advance for the help given.

  I used mixes both the link because I disabled the protection in real time to Microsoft Security Essentials for a week. I was able to connect with reliability on WIFI and cellular phone network. This seems to have done the trick.