BlackBerry Torch 9800 Blackberry Smartphones constantly turn off, won't stay

I would like to apologize in advance if this question has been asked before, I tried looking for a solution to this problem, but I can't seem to find the right answer.

Today, after a full day of use my phone normally & no problem my phone turn off automatically. I didn't think much, I just turned it back on. After doing this, I noticed that he couldn't quite charge throughout the Blackerry splash screen. I initially attributed a low battery, because he was dying. Now that I'm home and I plugged my phone in charge that the real problem begins to manifest.

He's trying to turn it on every time, it is trying to load via the Blackberry home screen, sometimes it gets fully load, sometimes it doesn't. If it isn't, it shuts off and restarts this whole process again. If it does get through the splash screen, I can access my home screen, but after a few seconds it stops again.

I did a battery pull, even removed my card a few minutes - no change. I thought that I could reload the software and restore everything, but it will not even stay on long enough for me to check all parameters in this topic.

Does anyone have advice for me? I hope that my phone is not quite dead.

Info on the device

Carrier: Rogers (AT & T)

Model information and the version of the OS: Blackberry 9800, Blackberry OS 6

Installed applications: Facebook, Twitter, words mingled, Dropbox, executioner

Hello and welcome to the community!

Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

This has been known to "revive" some BBs.

It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

The results of this will show if your BB or your battery that has the problem.

Good luck and let us know!

Tags: BlackBerry Smartphones

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