BlackBerry Torch 9800 of Smartphones 'mouse '.

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• BlackBerry Torch 9800 of Smartphones "email set up the icon does not"... impossible to change or set up e-mail accounts.

  Torch 9800, network provider, O2 UK.

  Even if my BlackBerry with O2 service is connected and works as usual, I'm totally without enamel on my Torch 9800. I've owned the Torch 9800 since March. Everything has been fine until last week when I changed the password on one of the 3 email accounts I had set up on my device.  This change of password remains one of the accounts cannot send or receive mail and is also brings me to discover I couldn't enter e-mail address set up on my device or via my site of network providers ( www.o2email.co.uk ).

  I spent hours on the phone with O2 debate this issue. The usual controls and procedures have been carried out, battery pulls, checking settings, etc. and service books were removed and returned several times. These actions have not solved the problem but rather leads to the loss of my other accounts Unit 2 e-mail which work properly but have now disappeared in the air. After trying all possible solutions with O2 I come here looking for an answer.

  When I visit my mail service BlackBerry network providers trying to create an account using my PIN etc, I absolutely do a pop up box with the message error "your account is not accessed through an HTML browser. Please use your devive to access BlackBerry Internet Service "!  The result is the same, that I connect from my camera on 3 G or wireless, or from a PC (tried several browsers).

  On my camera, when I click the icon email accounts in the menu setup that nothing happens, no answer at all. I tried several times and there is no way to configure or change e-mail accounts. I am without mail on my device and growing more and more short of patience.

  Now, I'm hoping someone here can give me some advice on how to solve this problem. What is a BlackBerry without e-mail capabilities? I see electronic research set up on the Torch 9800 that I'm not alone here so if someone to BlackBerry is to listen to the problems? If it's a matter of Torch 9800 so I am sure that you will do everything you can to solve this problem, but waiting to help by offering a solution to the problems mentioned.

  Thank you

  Welcome to the forums, bs342!

  Well, since you have searched the forums, you're probably aware that the problem you are reporting is unfortunately a common these days.  The good news is that RIM is certainly aware and are working on the problem.

  First of all, we will try something on your computer.  What browser do you use?  Your problem, it could well be as simple as to clear the cache of your browser, then closing and reopening the browser for the website to try again.

  If this does not work, try this:

  In the browser of your device, select mobile.blackberry.com. Select the country of your choice, then click Communicate > Email. Scroll to other personal e-mails and click on join now, then start the configuration of e-mail. You should be able to integrate your e-mail accounts in this way until RIM has solved this problem.

  Please let us know how it goes!

• BlackBerry unlock BlackBerry Torch 9800 smartphones

  How to unlock my BlackBerry Torch 9800?

  Thanks for this invaluable tutorial, let me divide these instructions one per line.

  1. Insert the SIM card
  2. turn off all wireless connections
  3. go to Options
  4. Select the device
  5. Select advanced system settings
  6. Select SIM card
  7. type MEPD (you will not be able to see what you type)
  8. type MEP2 (you will not be able to see what you type)
  9. now the phone will ask you to enter the network mep code
  10. Enter the network unlock code (you can get your unlock code from here)

• Help with Blackberry Torch 9800 blackBerry Smartphones

  Hello

  I have 3 problems with my Blackberry Torch 9800 v6.6.284

  1 blackberry Protect does not completely upward and refuses the final 2% download

  2 and 3. battery flat yesterday and when I turned on it again, it was deleted Self appworld and BBM

  I tried to reinstall both, but appworld refuses to start (although it does not download, I can't access anything whatsoever), and when I try to download BBM I get an error message saying that the "operating system" does not support.

  I'd appreciate any help, please.

  Thank you

  N

  1. you see what module or Protect backup database is on at that time, where he fails?

  Before doing the following, do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  2. from your BlackBerry browser, go to the www.blackberry.com/appworld and download/install AppWorld.

  3. from your BlackBerry browser, go to www.blackberry.com/bbm and download/install BlackBerry Messenger.

• Problems of blackBerry Smartphones with screen by dragging to the top of my Blackberry Torch 9800

  My carrier: three

  Operating system version 6.0.0.570

  Model: Blackberry Torch 9800

  I tried a battery pull.

  I'm guessing that whenever I slide my phone to the top of theres only a kind of contact fault because when I do, the screen goes black, as if locked. Although when the unit is in its default drag to the bottom of the post its perfectly fine. I have no idea what to do, but any help is appreciated, thanks.

  Looks like a hardware problem.  You can take it to the store or authorized repair shop?

• BlackBerry Torch 9800 smartphones will no longer display the global icon

  Hello

  I have a torch 9800 and updated Os 6.0...  I live in Virginia and use AT & T Wireless.  I love this flashlight and want to stay with her, but I had some problems with an inability to reinstall the programs that I had uninstalled months ago... I would get an error when loading the program after you have reinstalled it.  I had read about it and I decided to not worry about this and passed without these programs.

  Now... Today I have app world?  I uninstalled and reinstalled several times.  Read many forums and even wiped the phone and reinstalled still no app world.  I you need help, because I had (thorugh installed app world) programs and would like to reinstall them.

  I currently have the Blackberry Torch 9800 3 g, WiFi with the Bundle 6.0 2647 (v6.0.0.600, platform 6.6.0.223)

  Any help is appreciated.

  JSanders message (last BONE 9800: 6.0.0.666)
  Options
  29/09/2011 12:10 AM) worked for me!

• Case for Blackberry Torch 9800 blackBerry Smartphones

  Hi all

  Do you know if there is such a thing? I'm after a case for my Blackberry Torch 9800 a few times, I accidentally pressed buttons / touch screen etc.

  I spoke to someone on phone-4-U (it's where I got it since) and they said there is not yet.

  I prefer a good RIM/Blackberry marked one, but otherwise a decent 3rd party will.

  See you soon

  Woody-cool

  Check

  http://www.ShopBlackBerry.com

• BlackBerry Torch 9800 BlackBerry Smartphones died today

  My old Blackberry Torch 9800 for 5 months with AT & T just died tonight.  I tried to recharge the battery and removing the battery to do a hard reset... nothing helps.  I noticed that twice tonight, it seemed resets automatically.  There no flashing red lights or any activity on the screen.  I made yesterday to sync it with my calendar at work and check the updates of the software... useless.   What do you think the problem is?  Thank you.

  Still under warranty, so had to replace it with a blowtorch "renovated".  It was the flame itself which is dead.  Hope this lasts.

• Phones smart blackBerry Torch 9800 problems of advice?

  I have a Blackberry Torch 9800. There is something wrong with it and it's not just one thing. For example;

  When I click on App World I get a popup saying cela "to continue using Blackberry App World, you need to upgrade your current version. For more information, visit www.blackberry.com/appworld/support. "I have two options after that. 'Upgrade' or 'close '. Sure of 'Close' to close the message and does nothing. 'Upgrade' does nothing either, when you click on it... nothing... no Web site don't transfer anything. It is a big problem because I can not update my current applications or download new. My really outdated phones... and the App World isn't the only app that does not work properly. There are a couple of other apps that don't work properly either. How should I do to correct these problems the right way? A full system scan?

  Thanks for your time and your support.

  Try to reload your operating system. This reload BlackBerry World as well as the rest of your phone. To do this, connect your phone to your PC and open BlackBerry Desktop Software. Once your phone has been recognized, click device at the top of the software, and then click on restore. Choose the most recent restore point and the load. That should solve your problem.

  Let us know if that helps you.

• BlackBerry BBtorch 9800 unlocking smartphones

  I have the unlock codes for BBTorch 9800, however, when I enter a code that has too many digits (16).  When I try to enter in these numbers, it doesn't let me, he says that the sim card is not valid.  The sim card needs to be active so that it works?.  Also, the former owner of the phone just locked on me and I need to unlock the phone or reset it.  How can I do this?  Can you help me?

  Thanks,.

  ksn16

  Hello

  I went to a website and pay $6 for the unlock code for my torch and was about 18 numbers... When you enter the code of the sim card you use shouldn't be the network you are on... it will specify that the sim card is invslid and then ask if you want to unlock the handset... answer you Yes... and then enter the code... you are normally only allowed to enter the 10 digits... and then it needs to be unlocked... If it is not try this site the link ok is bleow

  http://iunlockblackberry.com/instructions/how-to-unlock-BlackBerry-torch-9800-unlocking-instructions...

  Hope this helps

  sacredminxxx

• Smartphones blackBerry Torch 9800 WiFi problems

  Just bought a 'unlocked' Torch 9800 from Amazon.  We are having a problem with the game facing upwards.  The WiFi signal is detected by the device, but we cannot send or receive e-mails.  When you log on to the browser, we can not go to the line, as it is said that it has turned on WiFi but not coverage.  I have contacted my provider "Three" and they say that, to their end, everything looks good to go.  My previous phone is a Curve 9300 that works very well, I'll have to use my old phone and it is send and receive e-mails very well with good coverage.  The abandonment of the cover guard torch its all very frustrating.

  We arrived at the conclusion that the problem is the phone itself, it has not been unlocked properly or we are missing something in the game upward.  If someone had a similar problem or you can shed some light on what we can hurt?

  Hello and welcome to the community!

  If you can use on the 9800, phone services via 3, then it's unlocked properly... but you can check here:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  Any BB can be used on any carrier that is running the same radio frequencies that the BB is capable of (and I have no idea if your in are such). But, to bring you a BB on a carrier network that they don't sell, there are several obstacles to overcome:

  (1) the carrier must say 'yes' to the fact... they are owners of their network and have every right to say what devices will be allowed to connect to it. If they say 'no', then it's the end of it.

  (2) you must be sure that your BB is properly unlocked since its origin manufactured for carrier... see this thread useful for more details:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  (3) you must get all of your voices works on the carrier, before you even try anything on data level services

  (4) you must be a subscriber of the carrier, a plan of sufficient data to enable BB exclusive services that you wish to

  5 (a) if the carrier directly supports your specific model BB, then you can proceed to the registration of the BB on their network, generating adequate for your BB service book delivery and treatment of the function. Since you didn't say that 3 you are on, I can't check to see if they support the 9800 or not... we do it, the other does not. But you can post via the official download portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  If your carrier lists the 9800 in their portal, then they take over the it and you should be good to use it on their network.

  5 (b) but, if the carrier does not directly your BB-specific model number, then the challenges are much more that most of the carrier's systems will deliver, for BB, the service books required to enable BB exclusive data services, even if you have subscribed to them.

  So, based on this, your BB may or may not ever any function on this carrier network. It can be quite difficult to achieve, especially if 5 b applies. Then take a look at this and decide how you want to move forward. Most people end up just buying a new BB if 5b applies.

  If 5A applies, then I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you must keep workign with your mobile service provider as is their network with which your BB is unable to communicate, and only they can look "behind the scenes", as well as degenerating into RIM if necessary.

  Good luck and let us know!

• BlackBerry Torch 9800 Smartphones continuous reboot cycle

  Please can you help me?  My Torch 9800 is stuck in a continuous reboot cycle.  Press and hold the return key does not it in safe mode and my Office Manager does not even recognize the existence of the phone.  Please can someone tell me how can I recover the situation?

  Hello

  Given what you describe, you should probably use these more drastic repair attempts:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  I hope you have a good backup, because in this case it is usually not possible to take one now.

  Good luck!

• Questions of General synchronization to blackBerry - Torch 9800 Smartphones

  I'm syncing my Torch 9800 on my desktop Outlook 2010 calendar and Contacts. I have Office Ultimate one-way comms Manager TO the device from the desktop (at least for now). Whenever I synchronize Organizer, all contacts in 1060 and 70 a few dates in the calendar are deleted from the deivce and replaced by desktop (I have the config set so that the office replaces what is on the device). Is there a way I can have just the new or changed items be sent to the device?

  I was also to have the famous AT & T address book synchronization problem and done a wipe clean the phone, uninstalled the Office Manager and purged the register what anyone saying blackberry or researchinmotion. After all that, if I go to the torch ALL | Contacts | Menu | Options AT & T address book is still listed over TOP of the LISTS of CONTACTS, with a DEFAULT header listed below this header. If I sync, I get the data you want to Outlood the torch, but if I turn the torch OFF then turned back on, it starts looking for the database AT & T. I spoke with AT & T and they have disabled access to the database on my account, but I can not get the torch to forget. I'm under version 6 bundle 2647 because I had trouble with the version 7 and read that I was not alone in this. Any IDE?

  Much thanks!

  Hi MikeyChris,

  Have the BlackBerry Desktop Software to replace the data on the BlackBerry smartphone, just that he takes everything off the BlackBerry and then changes by what is in Outlook. If you disable this feature, it will just update the data on your device.

  To clarify the AT & T 'question' Addressbook you talk, you say that these contacts appear automatically on your device and you want to delete this?

  Thank you.

• BlackBerry Torch 9800 Smartphones: Gel and showing the hourglass

  I live in the Canada and when I cross oever in the United States that I have to close my provider to avoid paying roaming charges...

  I did often in the past with no problems until yesterday...

  Since I turned it on, the hourglass icon appears every few seconds which is very annoying!

  My BB is only 18 months old, but I must say seriously, I think I have a lemon. I have always had weird problems with it. None of my friends have problems.

  This really makes me think so to Apple!

  Does anyone else have this problem later with their Torch 9800

  Thank you!!

  Hey Smirnoffgirl,

  Welcome to the community of BlackBerry Support Forums.

  I can certainly help you.

  Follow the steps in this article to resolve the problem: www.blackberry.com/btsc/KB10307

  Let me know if you have any other questions.

  See you soon.

• Smartphone blackBerry OS 7 on blackberry torch 9800

  Please we need OS 7 on blackberry torch, anyway to update my bb OS 7?

  You cannot update a 9800 OS 7, or you will never be able to due to hardware limitations.

  I hope that helps you.