BlackBerry Windows Smartphone

How can I find out what version of windows I have on my curve 8310?

Yes, you can upgrade the version of the software if you like, here is the link

http://NA.BlackBerry.com/eng/services/devices/

Tags: BlackBerry Smartphones

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    Hello, JTV.

    Thank you for your question about Window Live Messenger on your BlackBerry Z10 Smartphone.

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    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

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    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

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    Good luck and let us know!

  • BlackBerry 9630 smartphones - change language

    Hi out there,.

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    sbrkr42

    Hello and welcome to the community!

    Before you begin, you might want to review the link in my sig auto on this post related... just backups to protect, you probably need to know about this (assuming of course that you have done anything with this BB, which is worth to protect).

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    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry curve Smartphones 9320 200 after update error message

    My phone died now :-(

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    Hello and welcome to the community!

    Something was wrong with the update, and now a reload is necessary. The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    Good luck and let us know!

  • BlackBerry Blackberry Storm Smartphones - does not light (red light)

    Hi all

    Recently, I dug my Blackberry Storm out of his box and tried to use it again. Unfortunately, it not light.

    I can plug it into my computer (Mac) and the red light comes on. He will stay on until I open the Blackberry Desktop Manager how the phone starts a cycle of rebooting. Every now and then it stops on a symbol of the battery with a slash through it (are there no battery in the phone), but the second, I try to connect to it via the Blackberry software it restarts again.

    I tried the JML encoder or whatever his program called and every time it tries to connect to the phone, the phone restarts.

    This is as far as I know:

    Carrier: Verizon

    Phone: Blackberry Storm (to 2008)

    Computer: Mac

    Program: Blackberry Desktop Software 2.4.0 (Build 17)

    My phone is out of warranty and since he began to send me in trouble in 2009 I switched to Android. I've never had a problem with Android, so I forgot to go back and see what was wrong with my Blackberry. I hope someone can help out me. I can't really 'take to verizon' because their solution is swap out today just for a working one, but since it's out of contract. / warranty, they will tell you simply throw me. I live in Los Angeles, perhaps someone someone actually knows phones Blackberry of PATCHES. I know it's a new idea.

    Thanks, I hope someone can help!

    In your situation, a 507 is actually a good thing... 507 means that the BB has no OS installed in it, but at least it turn on now.

    I don't know how do to recover it through MAC... all of the stuff I know applies to the PC. You might find some MAC-specific help in our MAC-specific forum:

    • supportforums.BlackBerry.com/T5/Desktop-Software-for-Mac/BD-p/blackberryformac

    Everything what I've heard, none of the stuff to get over this is for MAC, so if you have access to a Windows PC, you can perform the following procedure, which removes as "automatic" search/download OS that fails on your MAC and replace it with what you control:

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install to your PC, the BB OS package you want:

    4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    You may also use these tips:

    Good luck and let us know!

  • BlackBerry 8310 Smartphones import contact issues.

    Hello, I had some problems with my 8310 for the last 9 hours or more. First of all, I'm trying to import my contacts from a csv file into the 8310 using the BlackBerry Desktop Management software. I tried these steps, even if they were terribly wrong. I found here: http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB11194&slic...

    1. Connect the BlackBerry smartphone to the computer.
    2. Open BlackBerry Desktop Manager and double-click Intellisync. (I still saw nothing that reads Intellisync.)
    3. In the Intellisync® window, click Configure PIM. (Again it is Intellisync with another unknown word PIM)
    4. Select the address book check box, and then click Choose.
    5. Select ASCII import/export , and then click export.
    6. Click Browse and enter BlackBerry.csv for the name of the file. This will create the BlackBerry.csvfile.
    7. Click Open. When you are prompted with the message that this file does not exist, click Yes.
    8. In the section select Application, click OK, and then click OK in the Configuration.
    9. Click on Synchronize now. This will create the CSV file with the field mapping to add contacts.
    10. Add the contact to the CSV file and repeat step 4.
    11. Select ASCII Import/Export , and then click import.
    12. Click Synchronize now. This important contact with the CSV file to the BlackBerry device.

    So what I got to do is the following.

    1. Click on synchronize
    2. Menu left click on sync
    3. Click Sync out next to "configure my sync for my office program settings.
    4. Check the address book.
    5. Click Setup
    6. Exporting importing ASCII > next
    7. One-way synchronization device< ascii="">
    8. Then, I put the options delimited by commas and quotes (I don't know what it is)
    9. Next > finish > Ok
    10. Then I click on synchronize in the left menu.
    11. Check the synchronize Organizer data. And click on synchronize.
    12. It works for a second and gives me the following:

    "Error Code 0 x 80040057 check Documentation.

    System specs

    Windows 7 Build 7100.

    Intel Core 2 e5200

    2 GB of Ram

    ASUS P5KPL-CM

    I'm so lost and so frustrated with this thing, it's unreal.

    Thanks in advance for the help.

    Problem solved! I figured out that the header of the csv file was not fair. They must have a header of category on them. You can do this:

    1. export to a csv data file you want to import your old software
    2. Adding one of the elements of data to your blackberry
    3. export data from blackberry to csv format
    4. copy old data first to the new file csv file properly formatted CSV of blackberry.

    I repeat if you have this error Error Code 0 x 80040057 check the Documentation. Is your solution.

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