BlackBerry Z10 Caller id problem

I have a big problem with my new Z10 camera. When someone call me the number entered in the regular format. When I receive an SMS, it came in the international format (+ 40...). Even though I have this number in my list of contacts, so is in regular format, it does not show the sender of a text message, if it does not display the caller's name in the international format. I ask my provider anh they tell me to contact blackbbery as is an internal problem and that I must make a 'reset' grateful bouth international and regular format. Help, please!

Hey Hotnills,

Welcome to the community of BlackBerry Support Forums.

Thanks for the question.

We are aware of this problem and there is no scheduled time when the issue is settled.  This article was created on the subject: www.blackberry.com/btsc/KB33685

Let me know if you have any other questions.

See you soon.

Tags: BlackBerry Smartphones

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