BlackBerry Z10 Z10 restart when loading

Hi guys,.

I have my Z10 since yesterday and I downloaded the latest software updates on it.

When the unit is charging with the original BB charger the device reboots sometimes. I have to enter my PIN code again...

I do not have the random reboots, sometimes just when I charge the unit.

Don't you think it's a hardware or software problem? Is there a solution for this?

I'll send it if there is no solution for it.

Model: Z10 STL100-2

Software: 10.1.0.273

Thanks for all your replies.

Hi guys,.

-firstly my last message was wrong: Q5 charger is 850mA and standard charger Z10 is 750mA.

It has been a few days before, so I loaded my phone several times from now on.
I tried my Q5 charger which is a 850mA: no restart occurred.

Yesterday, I tried again with the original 750mA Z10: no restart occurred.

Strange!

Tags: BlackBerry Smartphones

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