Blank (black) screen with the cursor of the mouse after the Welcome screen

I have search through forums and I see a lot of people is having this problem too, XP and Win7 users included, but it seems that more people is having this problem on Vista. None of the solutions have solved my problem, however. It does not show the option "Start Task Manager" when I press Ctrl + Alt + Delete. I tried to start safe mode, it is always the same. Since I was using OEM Acer, I don't have the Vista installation disc. My sister was having this problem on his Toshiba laptop too, but fixed because it was sent to Toshiba service. On the forums, some say it is a malware, some say that it happened after some update but I don't update or download anything yesterday. There looks like a major problem nowadays, please help us solve this problem!

Hello

You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
on devices and UNINSTALL - REBOOT.

Another method to try to get to the desktop (try in normal Windows Mode without failure)
CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
on the Applications tab - lower right - new task - type in EXPLORER.exe.

First check this thread in case it is simple and if not to come back to this thread.

http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
That there is no information on a black screen as it is on a blue screen just adds to the
Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
Google to see the proposed repairs, whom some have worked however these cover a wide
field efforts.

Here's a video of one of them.

http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

Here's another fix
http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

You have a Vista disk? You can try restoring the system to it. If you do not have your system disks
manufacturer will sell them at low prices. Or try in safe mode if you can get there.

How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

You can create a recovery disc or use someone even version (to do the system restore there only to)
being bootable).

How to create a Vista recovery disk
http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

------------------------------------------------

These require the correct Vista discs since you can not start safe mode.

Try the Startup Repair tool-

This tells you how to access the System Recovery Options and/or with a Vista disk
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

Try recovery options Startup Repair

How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html

-----------------------------------------------

Here are a few Google searches where many have found different solutions:

Vista black screen - check that a 1st
http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

Vista black screen Solution
http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

Vista black screen Fix
http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

-----------------------------------------------

If necessary and you can access all ordinary Windows.

You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

You can use another DVD that are not protected but you will need to copy you have the product key.

On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

If nothing works, you can make a repair facility that must save the data but you will need to
Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
need to know your product Code.

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

How to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

---------------------------------------------------------------------------

Another method that works sometimes: at the command prompt, type of Vista startup disk:
(type in a single line or copy / paste a line at a time and then press enter - type no parenthesis)
or "BOLD"
)

c:

cd\

CD c:\Windows\System32\winevt (there is a space between cd and C :)

Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

RESTART Windows

I hope this helps.
Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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