CX047B not ink black, even with the new print cartridge

Hello

I have this HP Photosmart 5524 / CX047B printer that does not print the black cartridge same all replaced the cartridge with a new one. I tried to launch the report on print quality and everything was fine. But once I started to print the black ink is not printing. Please let know us if I a matter of adjustment. I tried using a different laptop but stil the same question and turned the printer has a problem.

Hi benmad,

I see that you have trouble with your black ink.

Please complete all of the steps described in the following document; Printer cannot print black ink or color ink, or prints blank Pages Although I hope that this solves the problem, he couldn't. As you have a 5524, if the problem persists, I suggest you call HP telephone support, even though your printer is no longer under warranty, you may need a replacement printer.

The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

Please let me know if the document solves the problem, or if you called HP and the outcome of the appeal. Thank you.

Tags: HP Printers

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