Blue screen of death or :( Your PC has encountered a problem and needs to restart. We are only collecting the error information, and then we'll restart for you. Error on Windows 8

I read my threads where people are facing this error blue screen dead on Windows 8, the cases are different but this error message is the same, I share picture of the error message, it looks like this.

My case

In my case when I turn the laptop for the first time it freezes, displays this error message and restarts normally. On the home screen, it shows me a message send this problem to Microsoft. Laptop works very well subsequently without any problem, even if I reboot later it loads fine, but if I stopped and starts from at the moment, it shows same error screen. When I look into the details, it shows me these details. draw the image.

I did it as a result of things to understand the issue:

  • I thought it's a software problem, so I format my windows disk and reinstall Windows8 - the issue has not been resolved.
  • One of my friends suggested me for a complete format, I moved my data to external HARD disk, formatted my entire drive, deleted partitions, make new partitions and installed Windows 8 - the issue has not been resolved.
  • Someone suggested from material with my HDD to check it out, so I used a different HARD drive, formatted, deleted partitions, made new partitions and installed Windows 8 - the problem persists.
  • Restore all settings to the default BIOS - the problem persists.
  • I have connected HDD my friend with Windows 7 to check my machine and it worked fine.

In my research, I can't understand what is really the cause of this accident, there would not be any software parameter or virus as on formatting windows that all this problem would have been solved. It is not the HARD drive for sure as I have done everything I know to see if it's the HARD drive that is causing the problem.

Dear members and experts from Microsoft, this is the first time I participate on this forum and think that I explained everything concerning the problem I face and the research I did to solve this problem, I eventually failed, please guide me how I can solve it. My laptop is out of warranty and I don't want to pay for something that I do not know exactly.

Waiting for your expert advice.

Frébault

These related to the amd_sata.sys AHCI Advanced Micro Devices 1.2 device driver. Update to win 8.1 should solve this problem.  If it isn't, you should check for motherboard update update BIOS and drivers.

Tags: Windows

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    Or better yet a disc Compilation of master i.e. Final Service Pack 4.0 that contains all fixes known on DVD that would be found in the downloaded Windows Update but rather is purchased for $10.00 that contains each hotfix and update known for Windows XP so that we can manually update Windows XP on the side of the user of the Internet without having to go on the internet?

    You need 3 things to WU work.

    WindowsXP-KB892130-ENU - x 86 .exe   KB892130 Windows Genuine Advantage Validation v1.9.42.0
    WindowsXP-KB898461x86 - ENU.exe   KB898461 Installs a permanent copy of the Package for Windows Installer

    And and unofficial WUA.

    He's right on obsolete dll of WUA that MS is not updated once sometimes for some unknown reason... even the WU Fix there don't solve it. I ran a few tests in the fall and virtual machine on the same issue yesterday. You must install the unofficial Windows UPDATE agent.
    Windows Update Agent below... MS last isn't the last. Boo Ms.
    Download WindowsUpdateAgent7.6.7600.256 - 257.zip to your desktop (MS does not have the latest version of Windows Update Agent. Only 7.4.7600.243 so make us with this).

    Unzip it, go to the folder and double-click RunMe - MakeInstallWindowsUpdateAgent.bat.

    It will download, MS, the files needed to create the Windows Update Agent 7.6.7600.256/257 and then install it. The files that it contains are 100% Microsoft. He uses just a few third-party tools to make it.

    You will be left with the installer, WindowsUpdateAgent7.6.7600.256 - 257.exe. Keep or delete. Your choice.

    Analysis antivirus for WindowsUpdateAgent7.6.7600.256 - 257.zip

    Information for network administrators about how to obtain the latest Windows Update Agent

    Taken from the newsletter above...
    View
    There is no stand-alone installer for the latest version of the Windows Update Agent (7.6.7600.256)

    EDIT: I forgot to mention. It took 1 hour before the scan finished for me. A guy that I was helping on another forum just let WU scan of the day to the next. When he awoke, the scan had the results. So please be patient.

    "Or better yet a disc Compilation of master i.e. Final Service Pack 4.0 that contains all fixes known on DVD that would be in the downloaded Windows Update, but instead is purchased for $10.00 that contains each hotfix and update known for Windows XP so that we can manually update Windows XP on the side of the user of the Internet without having to go on the internet?

    You can create a CD to date and does not deal with all the hassles during the fresh installation. You need nLite and my script of the UDC. You will only need SP3 when "slipstreaming". No SP1 or SP2.

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