Blue screen of Smartphones from blackBerry on Z10 during startup

Similar Questions

• Error of Smartphones from blackBerry Desktop Manager during synchronization

  During the last week, I can no longer complete synchronization of my Blackberry "BOLD". Never used to have problems and never changed anything with the computer but now I get an error during the synchronization process and it stops.

  During the synchronization process, I get the following error "Blackberry Desktop Manager has stopped working and the program needs to close."

  I have re-installed the software Manager Office twice with no effect. I use Desktop Manager 4.7 version.

  If anyone has had this problem and have ideas to solve?

  Yes, remove the attached file and the synchronization again.

• Smartphones from blackBerry Desktop Software causing blue screen!

  Hey guys,.

  I hope that there is someone out there who can help with this. I have a BlackBerry Curve with BlackBerry Desktop Software version 6.1 installed. Whenever I connect my BlackBerry via desktop software, my computer crashes with a blue screen. Regardless of whether or not you restart the computer, the same error. What I've noticed is that my CPU usage goes up to 100%, and the temperatures of the two nuclei exceeds 75 degrees during the connection. After that, the system hangs. In addition, it is not through the use of the processor or heat that the system hangs (the system is set to auto-sleep on 95 degrees).

  I tried connecting to my BB from my systems but no luck. I also tried to downgrade the application to uninstall the latest version and installing the older version (version 6.0). For some reason any I can get hands on with the old version 5.0. Is there someone who has the same problem or perhaps have a solution to this problem?

  My system configurations:

  Main system:

  AMD Athlon X 2;

  4 GB OF RAM;

  Windows Server 2008 R2 Enterprise x 64 Edition

  Secondary system:

  Intel Core i5;

  4 GB OF RAM;

  Windows 7 Ultimate x 64

  Do yourself a favor and open the BlackBerry Desktop Software, which is used to synchronize your blackberry with your computer. Note the program name in the title bar and the splash screen.

  I understand that it is very clear that I won't be able to get help with this problem here - only option is to reverse engineer the software and redesign it so that his stable.

  Thank you for your time.

• Passage of Smartphones from blackBerry to BlackBerry Curve to "BOLD" produces a blue screen in Windows

  Hello

  I use BlackBerry devices for a while now. I just got a new "BOLD" and wanted to pass my Curve 8320 a "BOLD". Therefore, I tried:

  (1) switch device Wizard

  This is supposed to copy my data on the hard drive. Then, I am prompted to connect the new device (Bold), select it and confirm. I did this and as soon as the charger wanted to write data in the "BOLD" my windows crashed and I got a blue screen ('bad usb driver' or so, sorry, do not have a screenshot of this).

  (2) backup and restore

  I guess that's basically the "manual" version of the switch device Wizard. However, I made a backup of my curve, disconnected, logged "BOLD" and attempted to restore the backup to the "BOLD". Same result: Windows crashes with blue screen as soon as the writing process began.

  I even tried updating the BlackBerry Desktop Manager to the latest version. Now, I got v4.7.0.32 BDM running. This new version even suggested to update OS my BlackBerry "BOLD". I thought it is a good idea because the older BB OS can lead to a crash of the. I went with it, but this was not successful either. I received the error message: "a fatal error occurred during update the software of your device. Please try again. "I tried again and got the same result.

  I'm on Windows XP with the latest SP in a Machine virtual VMware in Mac OS X (latest version of both).

  Information on the curve: 8320, v4.5.0.44, platform 2.7.0.61

  "BOLD" details: 9000, v4.6.0.62, platform 4.0.0.155

  It would be great if there's someone who can help me. I just want to actually use the "BOLD" instead of the curve.

  PS: It would be also great if there is a full-blown BlackBerry Desktop Manager for Mac OS X, you have for Windows

  Hello

  Thank you much for the help.

  Fortunately, I didn't need to try this. The problem seemed to be my Virtual Machine that does not support USB 2.0 market. This caused the BlackBerry / Windows USB driver shatter the BONES together. I lit, bootet Windows and could update BlackBerry OS of my Bold for the latest version.

  After this succeeded, the device switch Wizard's well worked out too well and I now use the "BOLD" instead of my Curve 8320.

  I'm going to write a more detailed review about it on my blog soon. Check it out if you wish.

• Error on blue screen after connecting USB blackBerry Smartphones

  Hello, I have a new 8100. Everything is great, everything works, but the problem appeared after I installed the software and I have connected the mobile to the computer by USB... the blue screen error Windows Vista appeared, then
  After the automatic reboot of my computer
  He says the following errors:

  "Problemas con Firma:
  Number del problema evento: BlueScreen (name of the)
  Led operating system version: 6.0.6000.2.0.0.768.3 (OS version)
  ID of regional config: 3082 (locale ID)

  Information adicional del problema: (other info on the problem)
  BCCode: 4th
  BCP1: 0000009A
  BCP2: 0003EA16
  BCP3: 00000006
  BCP4: 00000002
  OS version: 6_0_6000
  Service Pack: 0_0
  Product: 768_1

  Archivos than IR a State el problema: (files that help describe the problem)
  C:\Windows\Minidump\Mini010609-03.dmp
  C:\Users\antonio\AppData\Local\Temp\WER-110323-0.SysData.XML
  C:\Users\antonio\AppData\Local\Temp\WER6C68.tmp.version.txt

  LEA nuestra declaracion of privacy:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0C0A
  "

  I didn't have anything wrong with my Vista OS before

  Thanks in advance

  Hi and welcome to the forums!

  I read very well Spanish, but did you leave the connected Blackberry when you

  restarted the PC? Vista may have tried to use the BB as a drive for system functions or error checking.

  Thank you

  Bifocals

• BlackBerry Smartphones from blackBerry 9700 reboot screen stuck and deformed

  I rebooted my blackberry 9700, but it is stuck on restart screen where it says blackberry with unfinished start line and a distorted screen

  Hey scramba,

  Welcome to the community of BlackBerry Support Forums.

  Have you tried to remove the battery? If so, I would say to do a reload own the software of the device as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before you restore all data on the device.

  I hope this helps!

• Blackberry Bold 9700 Smartphones from blackBerry backup

  Hello!

  I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

  The questions are:

  1 is easy to fix the problem?

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  Thanks in advance for answering my questions.

  Hello

  ateliermd2003 wrote:

  1 is easy to fix the problem?

  In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

  • KB27956 How to recover a BlackBerry smartphone from any State

  ateliermd2003 wrote:

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

  ateliermd2003 wrote:

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  To transfer to another BB, simply perform the restore:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

  Good luck!

• Smartphones from blackBerry Torch 9810 Software Update Lock-up

  This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

  Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones from blackBerry Curve 9380 - gel/pause

  I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

  For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

  And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

  They relate, or if my phone died?

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Blue screen in XP from DRIVER_FAULT and memory_corruption errors

  Hi people.  Had fun looking for a 45 BSOD for my Compact Win - XP Pro.  I get failures over the last 5 months once a week, ranging from A to Z in bugcodes.  About 10 have been 0 x 50.  I removed Norton360, ran all the tests system twice and three companies ESOT, Norton and the scan MSFT no virus, run Norton Regcleaner and was clean. I have part of the SDK installed and tried to get LMV? to work.  I have included the minidump.text.  I post the most recent dump just after you remove norton.  Any help finding drivers with the"LMV?" would be useful.  I have all the minidumps. I have updated NVIDIA.  It happens at any time, on the most part, any application.  You get the idea, things are a little tense.  I have knowledge of the central computer and a few PC, but dump and stack not debug stuff.

  Thank you, Jerry

  DUMP**********************************************************************************************************************************
  Debug version of Microsoft Windows (R) 6.12.0002.633 X 86
  Copyright (c) Microsoft Corporation. All rights reserved.

  Loading dump file [C:\WINDOWS\Minidump\Mini100911-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: srv * c:\mydir* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  Windows XP Kernel Version 2600 (Service Pack 3) MP (2 processors) free x 86 compatible
  Product: WinNt, suite: TerminalServer SingleUserTS
  By: 2600.xpsp_sp3_gdr.101209 - 1647
  Computer name:
  Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
  The debugging session: 16:41:37.234 Sun 9 Oct 2011 (UTC - 07:00)
  System Uptime: 0 days 1:58:58.968
  Loading the kernel symbols
  ...............................................................
  ................................................................
  ..........
  Loading user symbols
  Loading unloaded module list
  ............
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Error checking 1 a, {41284, a 164, 9001, ef4, c0883000}

  Probably caused by: memory_corruption (nt! MiLocateWsle + c1)

  Follow-up: MachineOwner
  ---------

  0: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  MEMORY_MANAGEMENT (1A)
  # All other values for parameter 1 must be examined individually.
  Arguments:
  Arg1: 00041284, A PTE or the work list is corrupted.
  Arg2: 164a 9001
  Arg3: 00000ef4
  Arg4: c0883000

  Debugging information:
  ------------------

  BUGCHECK_STR: 0x1a_41284

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: DRIVER_FAULT

  Nom_processus: explorer.exe

  LAST_CONTROL_TRANSFER: from 80523339 to 804f9f43

  STACK_TEXT:
  b1305be8 0000001 has 80523339 164a 9001 00041284 nt! KeBugCheckEx + 0x1b
  b1305c20 805b74f3 00000ef4 164 has 9000 c00b2548 nt! MiLocateWsle + 0xc1
  b1305c50 805b 8826 c00b2548 89ad45b0 00000000 nt! MiGetPageProtection + 0x13f
  b1305c88 805b90e5 00000000 89e8d608 89ad45b0 nt! MiQueryAddressState + 0xa4
  b1305d44 8054167c ffffffff 164a 1228 00000000 nt! NtQueryVirtualMemory + 0 x 477
  b1305d44 7c90e514 ffffffff 164a 1228 00000000 nt! KiFastCallEntry + 0xfc
  WARNING: Frame IP not in any known module. Sequence of images may be wrong.
  00000000 00000000 00000000 00000000 0x7c90e514 0238f78c

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  NT! MiLocateWsle + c1
  2b45f0 80523339 sub eax, dword ptr [ebp - 10 h]

  SYMBOL_STACK_INDEX: 1

  SYMBOL_NAME: nt! MiLocateWsle + c1

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: nt

  DEBUG_FLR_IMAGE_TIMESTAMP: 4d00d46f

  Nom_image: memory_corruption

  FAILURE_BUCKET_ID: 0x1a_41284_nt! MiLocateWsle + c1

  BUCKET_ID: 0x1a_41284_nt! MiLocateWsle + c1

  Follow-up: MachineOwner
  ---------

  Hello Elliottj,

  I would get the dumps uploaded to us.  If Please zip the contents of the c:\windows\minidump folder and place it in a public folder on http://skydrive.live.com.  Then post the link to us here.

  Let's start by cleaning the pagefile:

  1. Move the image to a different location on the hard drive.
  2. Move the paging file to another drive:
  3. Click Start.
  4. Right click on computer and select Properties.
  5. Click on Advanced system settings.
  6. Go to the Advanced tab if it is not already there.
  7. Click settings under performance.
  8. Click the Advanced tab.
  9. Click on 'change... '. »
  10. Uncheck "Automatically manage the size of pagefile for all readers."
  11. Select the drive where the pagefile is currently.
  12. Select "No paging file" below, and then click set.
  13. Select the drive where you move the file from the list of drives.
  14. Select the System managed size and then click set.
  15. Click OK and click OK again.
  16. Reset.
  17. I hope that we will now have a dumpster good blue screen.

  Once all this was done, we have a task:

  1. Click Start and type CMD
  2. Right click in the command line above and choose 'Run as administrator'.
  3. At the command prompt, type CHKDSK/r
  4. Let the full chkdsk.
  5. Close the command prompt.

  After that, we can look for another blue screen and I hope that this will give us a good image.

  Best regards

  Matthew_Ha

• Blue screen after upgrade from Vista 32 bit on September 4, 2010 evening.

  After update from September 4 for Vista 32 bit on a dell Inspiron 1545 computer I get continuous blue screen with code 0 x 0000007.  I tried the Dell disk install Vista and went to an old system save on September 2 before the update, but still with the same problem.  Windows starts but as soon as I try to log in, go to the same blue screen.  Run Dell diagnostic programs shows no hardware problem.  I ran chckdsk also and fixed a few things but same result.  No matter who else have similar problems with this update.

  Any help would be appreciated.

  Hi pat,

  http://support.Microsoft.com/kb/293857

  If this post can help solve your problem, please click "Propose as answer" If you find it useful, mark it as useful by clicking the 'Vote as useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• LANGUAGE of ENTRY of Smartphones from blackBerry to CHANGE

  Hi all

  I need to change the input from my bb to English language to French.

  I found where the do in the options...

  The problem is that when I get on the default English language entry screen / GB), when I click it, there is only English (United States). No other proposed.

  This bb has been offered to me by my former employer, maybe this can help you understand the origin of the problem.

  I have lloked on the site of bb to find answers, but without success sofar.

  Could you please help me find how to add a French in the other available Mo?

  Thanks in advance! :-)

  You would need to install an OS of a carrier that would include normally languages French or European.  Here are some instructions:

  1. start by searching for your operator and the system operating file that you want to use. I would like to use check European carriers (any carrier will work as long as the OS is for your type of device).  It is easier if you install the same version number you already have, you will be able to just install that language and not the rest of the operating system, but if you're updating to a newer version which is OK for... just takes a few extra minutes.  Make sure that the operating system download you shows as "multilingual".

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. it's not bad to do a manual of your device first, backup using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

  Pay attention to languages that are being installed and make sure you inlcude what you want.

• Smartphones from blackBerry App World

  I have a TORCH (software 6.0 Bundle 3049) with App World installed 3.0.0.73 from Blackberry Desktop Software.  I have download the updates and App World indicates that a new version is available 3.1.2.32, I download the new version and App World Spear is no longer.  In other words, I click on the world icon, and nothing happens.  I'm going to BB Desktop Software, delete App World, re - start the phone and re - install the 3.0.0.73 and functions of the App World.  In other words, until the App World informs me that a new version is available for the update and I can choose 'Update' or 'Close' and the cycle repeats.  I have 18 months left on my contract with Bell Mobility and I was kind of hoping that BB would fix it so I won't be too miserable until I can update an iPhone.

  I talked to Bell Mobility and that they me related to BlackBerry (RIM). The technical expert has helped me greatly.  I downloaded the software, saved my camera and reloaded the software bundle.  I won't go into details, it is best done with the advice of an expert.  Then, call your provider.

  But App World works perfectly now. So, all well that ends well.  I don't know if I will "jump" to an another unti now that my BB Torch works well again.

  FYI, the assistance was FREE!

• E-mail blackBerry Smartphones from BlackBerry regarding "update my password by e-mail"

  Hi, I received an email supposedly from BlackBerry to my phone at 01:04 titled Action required: update password.

  The message told me that I had to update my password on one of my email accounts in the BlackBerry internet service. HE said that Email from that address were not distributed to my phone (I only noticed at this point that they were not because this isn't used much e-mail) and to resume the service, I needed to update my passwsord.

  He went on to give me instructions on how to do it. He said to open my BlackBerry Internet service account is by opening the configuration of email on my device application or visiting the BlackBerry Internet Service site then to go to the page e-mail accounts, choose the option change the correct email address, update the password field and then save.

  Depending on my device, the message has been received using the email as needed update account and has been in my Inbox and came from "[email protected]."

  It may seem silly, but I'm always a little kept when I get emails about passwords, I still did nothing, but I connect to my e-mail account online and there are 3 messages in my Inbox that indeed did not come to my phone, but no messages from blackberry. I didn't have a problem with my existing password.

  Is it current for BlackBerry to ask me to do this?

  Thank you very much for any help received

  It happens from time to time. Fear not:
  it you don't trust that, just go to your carrier's BIS site and edit the passwd file.

• Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

  I put these questions I have on You Tube.

  http://www.YouTube.com/watch?v=lcSwbk7sxFE

  or you can search youtube for.

  Sprint Blackberry Bold 9650 Desktop Manager questions

  The software does not recognize my phone at all - ever - new install on 13/07/2001

  It's my first installation of the Software Desktop manager (no previous version where installed)

  I changed the power setting on my laptop USB ports

  Phone is version 6.0 bundle 2647

  Version of Desktop Manager is 6.1.0.35

  Thanks for your help-

  KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
  The answer
  Some USB cables are provided for only working load. These cables have no pins for data transfer.

  Implement a USB cable with pins for the transfer of data.