Bluetooth wireless mouse

I recently bought a mouse came with a wireless dongle Bluetooth wireless.  I have Windows Vista SP2.  The dongle is installed properly (sometimes), but other times it seems do not install - in other words, when I remove the mini-usb stick and replace.  The mouse worked regularly, but it seems that when the computer sleeps and wakes - the "generic bluetooth radio" is reported in the device as Manager does not.

Device displays the error "generic bluetooth radio" Manager 43 (Windows has stopped this device because it has reported problems).  The pilot is made by Cambridge Silicon Radio Ltd.  The device ID is VID_0A12 & pid_0001 & REV_1915.

Another thing, I noticed too strange, is I also have a Microsoft Wired USB mouse I was using before this bluetooth installing mouse.  They seem to be related together somehow.  When the MS USB mouse is in place in the USB port, Bluetooth mouse seems to always work/install/unsleep.

I am at a loss.  There is a patch from MS for this type of thing past with windows 7 - but not vista from what I can tell!

Also, I used the Windows Event Viewer to determine the file it's the slightest error on East: BTHUSB. SYS.

Hello

Norton is known for this issue, so using their removal tool was a good shot. AVG
is also known to have caused strange problems so I uninstall it and run the AVG
Removal tool.

AVG removal tool
http://www.Avg.com/ww-en/download-tools

List of tools to clean/uninstall anti-malware programs
http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

===============================

Here's what I use and recommend:

Avast and Prevx proved extremely reliable and compatible with all I have
launched on them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
Operation of the network.

Prevx - Home - free

Windows Firewall

Windows Defender (is not necessary if you use MSE)

Protected IE - mode

IE 8 - SmartScreen filter WE (IE 7 phishing filter)

I also IE always start with asset if filter InPrivate IE 8.
(It may temporarily turn off with the little icon to the left of the + bottom
right of IE)

Two versions of Avast are available 6.x and 4.8 x

Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
disabled - click OK
http://www.avast.com/free-antivirus-download

Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
Finish those you don't use).
http://www.avast.com/free-antivirus-download#TAB4

Or use Microsoft Security Essentials - free
http://www.Microsoft.com/Security_Essentials/

Prevx works well alongside MSE or Avast

Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/   <-->
http://info.prevx.com/downloadcsi.asp  <-->

PCmag - Prevx - Editor's choice
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
(not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
never find anything of note that I started to use this configuration.

http://www.Malwarebytes.org/products/malwarebytes_free

I hope this helps.

Tags: Windows

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