Boot problems troubleshooting guides

Here are some useful links that may help resolve your startup problems.

10 things to do when Windows does not start

Troubleshooting startup problems

P.O.S.T. troubleshooting

Thanks Mister_Do

As the saying goes, "give a man a fish and he eats for a day;" but teach him to fish and he eats for a lifetime. »

y2ken

Microsoft Certified Professional

CompTIA A + Certified Technician

Tags: HP Desktops

Similar Questions

  • Troubleshooting Guide: Audio does not work after a Certain period of time

    Hi all

    Thank you for choosing the HP Forums!

    If your sound recently stopped working on Windows 8.x or Windows Server 2012 and you suspect an update of Windows is involved, then look like! This is the troubleshooting guide that will explain how to solve the problem!

    Explanation:

    Currently, there is a Windows update that may cause the sound on your computer to stop working. The update is KB2962407, and it is now an "Important" update This means that it will be installed by Windows Update unless hide you it.

    This thread also covers generic sound troubleshooting which can solve the problems of "no sound".

    Before the update itself, since an update of Windows cannot be the culprit, there are a few troubleshooting can be done.

    A round of troubleshooting:

    1. run the Audio Troubleshooting in Windows 8 may solve the problem. It does not contain the possibility of eliminating any parameter that affects sound. Here are some steps on how to perform this troubleshooting:

    (a) hold down the key "Windows" and "R" and type "Troubleshooting" and then press ENTER.

    (b) a window will open. On the left, click on "Show all", then "Audio playback".

    (c) click on 'Advanced' and run it as an administrator. Then click on 'Next' to complete the process.

    2 try to create a new user account. The changes forced by the update that is likely to affect only a single user. This HP document shows you how to create a new user in the section "creating a new account in Windows 8": users and connections (Windows 8) account management

    3. try a pair of headphones or external speakers. This is set by the whole issue if the sound does not work via an output of second or third device.

    4. an alternative is to uninstall the driver manually and then force to be installed again:

    (a) open the Device Manager and go to the section "audio, video controller and game."

    (b) make a right click on your audio driver and select "Uninstall".

    (c) restart the computer. This will force the material to write a new driver at startup.

    5. Finally, to ensure that the remaining steps that you have not tried this document are tempted: no sound from speakers (Windows 8)

    New inclusions:

    Deactivating and activating the audio driver has been tested with success results enough for me to post here. Here are the instructions to do this:

    (a) open the Device Manager and go to the section "audio, video controller and game."

    (b) make a right click on your audio driver and select "disable."

    (c) wait a minute, then right-click on it and select 'enable '.

    Also, the restoration of the system is also a valid troubleshooting step. This will return the computer to a point before the update or an external source of the issue has occurred. Here is a document on how to perform a system restore: System Restore

    If you want something strong, an update of Windows completely refreshes Windows 8, without affecting the files: refresh your PC to solve problems (Windows 8)

    Also, this is a sound of Windows troubleshooting tutorial. Just out of curiosity, I've recreated the problem on a Windows 8 and went through this tutorial. He has been able to solve the problem: no sound in Windows

    *Everything in italics is currently untested, but will be tested as soon as possible. I believe that these steps will help:

    In the search bar, type "services.msc" and press ENTER.

    Hold down the 'Windows' and 'R '. Type "services.msc" and press ENTER. Look for the following services:

    -Audio service

    -Windows audio

    -Windows Audio endpoint Builder

    I want you right click on each of these services and select "Stop". When they all stopped, right-click on each other again and select 'start '. So, make sure that the status of each service is "started" and their startup type is "Automatic".

    Troubleshooting of the update:

    At this point, unless you want to reinstall the operating system, the only other option is to tackle the update, KB2962407. Please note that the following troubleshooting is ONLY a workaround, for now and should be done only if the computer has installed this update.

    First of all, you can try the hotfix package content in this document from Microsoft, specifically at the KB2962407 address: RT of Windows, Windows 8 and Windows Server 2012 cumulative hotfix: June 2014

    If that doesn't help, then uninstall the update of Windows and then hide it, are the only way to eliminate the question if she caused by this update. Here is the procedure to uninstall the update:

    1. go in Control Panel, then click on "programs and features".

    2. click on "view installed updates". Look for the update with ID KB2962407.

    3. right click on the update and select "Uninstall". Restart the computer.

    Then, here is the procedure in order to hide the update:

    1. go in Control Panel, then click on "Windows Updates".

    2. click on ' Check for Updates '. When the process is complete, is expected to find important updates available. By clicking on the message will open a window where is the important updates.

    3. right click on the KB2962407 update and select "Hide update". This will prevent the installation update next time that Windows updates are installed.

    Conclusion:

    At the end of this guide, you will have the sound works again (assuming that the cause was the update of Windows, or the less focused on the software). Please let me know if you have any questions or concerns. Thank you!

    Mario

    I worked on behalf of HP.

    @Charlton26 ,

    As @vhawk1 recommended, please give my long post suddenly. You should have a positive resolution when you are finished. These steps are tested and solve the problem

    And @vhawk1 , thanks for getting the word

    Mario

  • How to reset the computer to start the boot minimum troubleshooting.

    I posted this screenshot because I have no idea what can be the maximum size of a question and I thought I have copy paste this but I to Sir's life saw the question so I did this. Additional information that could help. This is my task manager open resource monitor and windows firewall not wanting to tk starts. And I have windows updates where I chose to update (I try to deny each update.) And so far I've checked that I have 482,5 MB of updates of windows that say I should put to date. (apperently 130 important and 10 optional) in addition apperently my computer don't think that I am administrator I do not understand when I'm the only profile on the computer.

    Hello

    In response to the information provided by you, please try to follow the methods and check them off below if this can help,

    Step 1: Scan of Sfc.

    System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.

    Follow the steps below to perform a scan of the SFC.

    1. press the Windows key + X key.

    2. Select prompt (admin).

    3 type the following command:

    Sfc/scannow

    Step 2: Clean boot.

    Make your systemclean boot State helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

    https://support.Microsoft.com/en-us/KB/929135

     

    WARNING: After troubleshooting, refer to the section «How to reset the computer to start normally after a boot minimum troubleshooting»

    Please let us know if the problem is resolved or you need additional assistance.

    Thank you.

  • Problem troubleshooting Windows

    Hello world

    "There is a problem I face every time, whenever I try to open the window to troubleshoot a dialog, called WerFault.exe box opens would possess information such as - 'the instruction at 0xf7998a8e referenced memory at 0x00000000. "The memory could not be written"

    How to solve this problem?

    operating system-Windows 8

    Hi Pedro,

    I'll be happy to help you with the problem you have with the computer. I understand the frustration when things do not work as it should.

    1. What did you try solve the problems on the computer?

    2. don't you make changes to the computer before the show?

    I suggest you to follow the below troubleshooting to solve the problem:

    Method 1: Perform a SFC scan on the computer and check if you have any corruption on the computer.

    Please follow the link below to learn how to perform a SFC scan on the computer.

    http://support.Microsoft.com/kb/929833

    Method 2: This problem can also occur following a conflict of third on the computer. I suggest that you put the computer in a clean boot and check if stall you have the same problem.

    I suggest that you put the computer in a clean boot and check if that helps. I suggest you follow the link below to find out how to place the computer in a clean boot.

    https://support.Microsoft.com/kb/929135

    Note: Reset the computer in Normal mode once you have completed troubleshooting as a result of the "How to reset the computer to start normally after a boot minimum troubleshooting" section of this article.

    Just reply with the results. I'll be happy to help you.

  • Running XP SP3. I get "Unable to download troubleshooting guides, please check your Internet connection."

    Running XP SP3.  I get "Unable to download troubleshooting guides, please check your Internet connection."

    Maybe this can help:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_programs/i-installed-Microsoft-fix-it-Center-but-cant/6f52f445-4afc-485e-B1FF-58089dc21865

  • Boot problem - which means 'nothing' begins or displays on the screen

    Boot problem - which means 'nothing' starts or displayed on screen (white, black screen).  Do 'hard boot' to the CPU, then Ctrl Alt Delete & to get to the Task Manager.

    In the process, I see the problem of the wercon.exc process.  Once the process is complete, I can use the computer.
    What is the "fix" for this House of Vista Have.
    Thank you

    Hello

    You can view these methods:

    Method 1 : run Startup Repair and check if the problem is solved or not.
    What are the system recovery options in Windows vista?

    Method 2 : run system restore and check if the problem is solved or not.
    What are the system recovery options in Windows vista?

  • Anyone having problems with guides since the update?

    Anyone having problems with guides since the update?

    My guides are everywhere, since I updated my Illustrator last week. The guides are solid lines while they should be dotted (as defined in my preferences) when I'm zoomed out... and then disappear or become dotted but moved when I Zoom.

    It's so frustrating! I can't work like this!

    All the solutions out there?

    Thank you

    lyncylox,

    You can try to disable the GPU performance by clicking on the icon of the rocket in the bar of the App, or on the top of the menu bar, deselect the box Performance GPU; You may also uncheck performance GPU in your preferences.

    I think that the issue should be fixed with the 19.0.1 patch.

    Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  • is there a document or a troubleshooting guide for GROUP/BSOD?

    is there a document or a troubleshooting guide for GROUP/BSOD?

    This might help:

    http://KB.VMware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1005184&sliceId=1&docTypeID=DT_KB_1_1&dialogID=87292545&StateID=0%200%20103477043

    -MattG

    If you find this information useful, please give points to "correct" or "useful".

  • is there a troubleshooting guide for ESX?

    is there a troubleshooting guide for ESX?

    I don't know that I've seen a guide unless you want to count the documentation that comes with vSphere.  It is always useful to information being there and I always like looking site KB http://kb.vmware.com whenever I have questions.

    http://www.VMware.com/support/pubs/

    If you have found this device or any other useful post please consider the use of buttons useful/correct to award points

  • system32\configuration\system or corrupted - boot problem

    I have a laptop, Inspiron 1525, with XP Home Edition.  I keept is message read, "" Windows didn't start because the folloing file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM "I tried the repair process, the F8 key, including" last good configuration, all to no known use.  Help, please

    Hello dutcchess
    I just down loaded this how to from microsoft

    When you try to start or restart your Windows XP-based computer, you may receive one of the following error messages:

    Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM
    Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
    Stop: c0000218 {Registry file failure} the registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or replacing
    System error: Lsass.exe
    When you try to update a password the return status indicates that the value provided as the current password is not correct.

    Guided Help to recover a corrupted registry that prevents Windows XP startup

    Guided Help is available to help recover a corrupted registry that prevents Windows XP startup. Guided Help can automatically perform the steps for you.

    Actions running this guided help can be undone after Guided Help is complete. To undo the actions running this Guided Help to restore corrupted registry files, start the Recovery Console, and then manually copy the Windows\Tmp\*.bak files in the Windows\System32\Config folder. Be sure to rename the files to remove the .bak extension.

    For more information about guided help, click on the number below to view the article in the Microsoft Knowledge Base:

    915092 (http://support.microsoft.com/kb/915092/) Description of guided help for Microsoft Knowledge Base articles

    Requirements to install and to use this guided help

    • You must be logged to Windows using an administrator account to install and to use this guided help.
    • You must run Windows XP Home Edition, Windows XP Professional, Windows XP Media Center Edition or Windows XP Edition Tablet PC to install and to use this guided help.

    You must first download Guided Help. To start, click on the following link:

    (http://support.microsoft.com/kb/307545/)

    Manual steps to recover a corrupted registry that prevents the start of the procedure that this article describes to Windows XP using System Restore and Recovery Console. This article lists also all required specific steps to ensure that the process is fully completed. When you have completed this procedure, the system returns to a state very close to the State until the problem occurred. If you have ever run NTBackup and completed a system state backup, you don't have to follow the procedures in parts two and three. You can go to part IV. First part in the first part, you start the Recovery Console, create a temporary folder, back up the existing registry files to a new location, delete the registry from their existing location files and then copy the registry files in the repair folder to the System32\Config folder. When you have completed this procedure, a registry is created that you can use to start Windows XP. This registry was created and saved during the initial setup of Windows XP. Therefore, any changes and settings that took place after Setup has finished are lost.

    The full, first part, follow these steps:

    1. Insert the diskette of starting Windows XP in the floppy drive, or insert the Windows XP CD into the CD-ROM drive and restart the computer.

    Click to select all of the options required to start the computer from the CD-ROM drive if you are prompted to do so.
  • When the "Welcome" screen appears, press R to start the Recovery Console.
  • If you have a dual-boot or multiboot, select the installation that you want to access from the Recovery Console.
  • When you are prompted to do so, type the administrator password. If the administrator password is blank, just press ENTER.
  • At the Recovery Console prompt, type the following lines, pressing ENTER after you type each line:
    MD tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    Copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    Delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    Delete c:\windows\system32\config\default

    Copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    Copy c:\windows\repair\security c:\windows\system32\config\security
    Copy c:\windows\repair\default c:\windows\system32\config\default

  • Type exit to quit the Recovery Console. Your computer will restart.
  • Note This procedure assumes that Windows XP is installed in the C:\Windows folder. Make sure that replace C:\Windows with case windows_folder If it is a different place.

    If you have access to another computer, to save time, you can copy the text in step 5, and then create a text file called "Regcopy1.txt" (for example). To use this file, run the following command when you start in Recovery Console:

    batch regcopy1.txt

    With the command batch to the Recovery Console, you can process all the commands in a text file in the order. When you use the batch command, you do not have to manually type as many commands. Second part to perform the procedure described in this section, you must be logged on as an administrator or an administrative user (a user who has an account in the Administrators group). If you use Windows XP Home Edition, you can connect as an administrative user. If you sign in as an administrator, you must first start Windows XP Home Edition in safe mode. To start the computer in Windows XP Home Edition in safe mode, follow these steps.

    Note Print these instructions before continuing. You cannot view these instructions after you restart the computer in Mode safe. If you use the NTFS file system, also print the instructions from article KB309531 of the Knowledge Base. Step 7 contains a reference to the article.

    1. Click Start, click shut down (or click turn off computer), click restart, and then click OK (or click restart).
    2. Press the F8 key.

      On a computer that is configured to start to multiple operating systems, you can press F8 when you see the boot menu.

    3. Use the arrow keys to select the appropriate safe mode option and press ENTER.
    4. If you have a dual-boot or multiboot system, use the arrow keys to select the installation that you want to access, and then press ENTER.

    In part two, you copy the registry of their location saved files by using the system restore. This folder is not available in the Recovery Console, and is usually not visible on the typical use. Before you begin this procedure, you must change several settings to make the folder visible:

    1. Start Windows Explorer.
    2. On the Tools menu, click folder options.
    3. Click the view tab.
    4. Under hidden files and folders, select Show hidden folders and files, and then click to clear the Hide protected (recommended) operating system files check box.
    5. When appears in the dialog box confirming that you want to display these files, click Yes .
    6. Double-click the drive where you installed Windows XP to display the list of folders. If it is important to click on the correct drive.
    7. Open the System Volume Information folder. This folder is not available and is dimmed because it is defined as a file hidden doubling.

      Note This folder contains one or more _restore {GUID} folders such as "_restore {87BD3667-3246-476B-923F-F86E30B3E7F8}.

      Note You may receive the following error message:

      C:\System Volume Information is not accessible. Access is denied.

      If you receive this message, see the following article in the Microsoft Knowledge Base for access to this folder and continue with the procedure:

      309531 (http://support.microsoft.com/kb/309531/) how to access the System Volume Information folder
    8. Open a folder that was created not at the present time. You may need to click Details on the view menu to see when these folders were created. There may be one or more folders starting with "RP x under this folder." Here are the restore points.
    9. Open one of these folders to find a subfolder of the snapshot. The following path is an example of a folder path to the snapshot folder:
      C:\System Volume \RP1\Snapshot Information\_restore {D86480E3-73EF-47BC-A0EB-A81BE6EE3ED8}
    10. Starting from the Snapshot folder, copy the following files to the C:\Windows\Tmp folder:
      • _REGISTRY_USER_. DEFAULT
      • _REGISTRY_MACHINE_SECURITY
      • _REGISTRY_MACHINE_SOFTWARE
      • _REGISTRY_MACHINE_SYSTEM
      • _REGISTRY_MACHINE_SAM
    11. Rename the files in the C:\Windows\Tmp folder as follows:
      • Rename _REGISTRY_USER_. DEFAULT DEFAULT
      • Rename _REGISTRY_MACHINE_SECURITY to SECURITY
      • Rename _REGISTRY_MACHINE_SOFTWARE to SOFTWARE
      • Rename _REGISTRY_MACHINE_SYSTEM to SYSTEM
      • Rename _REGISTRY_MACHINE_SAM to SAM

    These files are the system restore registry files. Because you used the registry file that the Setup program created, this registry does not know that these restore points exist and are available. A new folder is created with a new GUID under System Volume Information and a restore point is created that includes a copy of the registry files that were copied during the first part. Therefore, it is important not to use the most recent folder, especially if the time stamp on the folder is the same at the moment.

    The current configuration of the system is not aware of the previous restore points. You must have a previous copy of the registry to a previous restore point to make previous restore available again points.

    The registry files that were copied to the Tmp folder in the C:\Windows folder are moved to ensure the files are available in the Recovery Console. You use these files to replace the registry files currently in the C:\Windows\System32\Config folder. By default, the Recovery Console has limited access to records and cannot copy the files in the File System Volume.

    Note The procedure described in this section assume you are using your computer with the FAT32 file system. For more information on how to access the folder of information system with the NTFS file system Volume, click on the number below to view the article in the Microsoft Knowledge Base:

    309531 (http://support.microsoft.com/kb/309531/) how to access the System Volume Information folder

    Part three in the third part, you delete the existing registry files, and then copy the system restore registry files to the C:\Windows\System32\Config folder:

    1. Start the Recovery Console.
    2. At the command prompt, type the following lines, pressing ENTER after you type each line:
      del c:\windows\system32\config\sam

      del c:\windows\system32\config\security

      del c:\windows\system32\config\software

      del c:\windows\system32\config\default

      del c:\windows\system32\config\system

      copy c:\windows\tmp\software c:\windows\system32\config\software

      copy c:\windows\tmp\system c:\windows\system32\config\system

    copy c:\windows\tmp\sam c:\windows\system32\config\sam

    Copy c:\windows\tmp\security c:\windows\system32\config\security

    Copy c:\windows\tmp\default c:\windows\system32\config\default

    Note Some of these command lines may be wrapped for readability.

  • Type exit to quit the Recovery Console. Restart the computer.
  • Note This procedure assumes that Windows XP is installed in the C:\Windows folder. Make sure that replace C:\Windows with case windows_folder If it is a different place.

    If you have access to another computer, to save time, you can copy the text in step 2, and then create a text file named "Regcopy2.txt" (for example). To use this file, run the following command when you start in Recovery Console:

    regcopy2.txt batch

    Fourth part

    1. Click Startand then click all programs.
    2. Click on Accessories, then System Tools.
    3. Click System Restore, and then click restore to a previous RestorePoint.

    REFERENCES

    For more information about using the Recovery Console, click the n in the following article...
    For more information about using the Recovery Console, click the numbers below to view the articles in the Microsoft Knowledge Base:

    307654 (http://support.microsoft.com/kb/307654/) how to install and use the Recovery Console in Windows XP
    216417 (http://support.microsoft.com/kb/216417/) how to install the Windows Recovery Console
    240831 (http://support.microsoft.com/kb/240831/) how to copy files from the recovery on removable media Console
    314058 (http://support.Microsoft.com/kb/314058/fr/) Description of the Windows XP Recovery Console

    For more information about system restore, click on the numbers below to view the articles in the Microsoft Knowledge Base:

    306084 (http://support.microsoft.com/kb/306084/) how to restore the operating system to a previous state in Windows XP
    261716 (http://support.microsoft.com/kb/261716/) System Restore removes files during a restore procedure

    For more information about the three likely causes of registry corruption and how to isolate, click on the number below to view the article in the Microsoft Knowledge Base:

    822705 (http://support.microsoft.com/kb/822705/) for advanced users registry troubleshooting steps
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Tablet PC Edition
    • Microsoft Windows XP Media Center Edition

    If this post can help solve your problem, please click the mark as answer check on this page THANKS AND GOOD LUCK

  • 10.11.4 boot problems - black and white death

    Hi people, write here after a weekend of failed attempts to get my iMac 27 "2009 to recover.  I see there are many good suggestions out there on this general problem and I am hoping someone can give some specific advice, as I am now out of options.

    The problem started when I first noticed the screen was all black, but the cursor to move.  I think the problem started 20 or March 21 since the last backup Time Machine was to the 20th.  I had seen this occasionally over the years and so just turned off and restarted.  This time it got stuck on the white screen with the Apple logo and progress bar at halfway.  Finally reading the forum that I realized that I could actually blind the connection by pressing the right keys and hard drive noises I could say it was starting up my apps.  But the screen remains blank, just the cursor moved.  I even tried to remote into my Macbook but that just brought to the top of the black screen too!

    That's so the State of the rest across machine try the following:

    1. Tried to reinstall the OS 10.11.4, it installed OK, but on reboot I have come back to the white screen of death.
    2. Tried Time Machine backup recovery, twice, first go to the last point of restoration, then among a few days earlier which was 10.11.3
    3. Wiped my Bootcamp partition and installed 10.11.4, showed the first home screen, and then it would freeze.  I could access it from secure boot, but could never get the boot on a regular basis at work, the screen remains white death.
    4. Secure boot works on both partitions, but which is as far as I can get it.  Start, I tried the suggestion of delete some items in the Library/Extensions folder, but that did not help.
    5. I also tried to remove the power cable for a minute and restart.  And the thing with now the key Alt Cmd (?) and P and W to erase the memory.  But no help.
    6. I tried to run the diagnostics of material that came on the boot floppies, CD Rom drive would turn a few times, but would not read the disc for some reason any.

    I think that's it, maybe I tried a few other permutations, but it has been a long weekend, and it's all beginning to fade now.

    Since all the restorations did not work it feels like it may be a hardware problem, but it's so consistent in where it fails / stalls on startup and safe mode works OK, it always makes me think that it may be a software.  There is a flash on the right screen to where it crashes on the bar, progress which makes me wonder if this might be the card or display driver problem, but really guess right now.  One last thing that I might have to try is a full erase of all partitions and create a USB stick to boot from.  But I am quite doubtful that it works in light of all other alternatives, I tried.

    Additional ideas would be very appreciated, I know that I had the machine for a long time and many would say it is time to upgrade, but I'm not quire ready for this yet, it really worked great, just a little slow on the restart of the (who fortunately have been rare so far!)

    Hi Mart:

    Sorry to hear about your problems. Looks like you have tried many options.

    Here are a couple more. You will get maybe lucky.

    Computer does not start:

    Try reseting NVRAM. How to reset the NVRAM on your Mac - Apple Support

    Then try reseting SMC. Reset the management system (SCM) controller on your Mac - Apple Support

    Then, try a safe boot. Safe mode try if your Mac does not start-up

    Also, see this help file. If your Mac will not turn on - Apple Support

    Also, see this help file. The elements of opening and start-up troubleshooting

    Also, see this help file. Top 10 tips for troubleshooting Mac startup problems

    To tackle the Macs that always start mode safe. Tackle Macs who always boot mode safe

    Splash screens: on the screens you see when you start your Mac

    Take a go-Genius Bar: Genius Bar

    The assessment will be FREE.

    Kim

  • Portege R100, PXE - boot problem - E61:Media Test failure, check cable

    My portege r100 4004GAH original hard drive has had some problems recently, so I decided to replace it with a bigger 4006GAH. Specifications, it seemed that it would be appropriate.

    So I tried to install standard windows top. Unfortunately as I soon discovered that didn't work and lead to BSOD. I looked online and remembered that I had in fact to use the recovery of three discs. Fortunately for me I still had the freshly sealed and I've also owned a combined remarkable Targus CD drive supported. If in the three discs are gone. All seemed well and after that the last drive ended, I was asked to remove the disc. The laptop has rebooted and then gave me the

    PXE - E61:Media Test failure, check cable
    PXE - M0F: Exit Intel PXE ROM
    Insert system disk
    Press a key to continue...

    I thought it might be in the order of start, but verified that and it seemed right. HD was first. I also changed the order and the same error came.
    I thought while another component of my laptop may be broken. So I put my old hard drive in. It started fine.
    The next thought that the new hard drive was defective.

    Fortunately, this is not the case. Because when I used the recovery disks not only heard disk hard turns to the top, but the hard drives were detected and recovery installation displays the correct memory size.

    I'm completely stumped on hat w what is the problem. Any help would be appreciated.

    It is not easy to say what the problem is but you said the Portege started fine with the old HDD. So I think that there is something wrong with the new.

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    ------------------------------------------------------

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