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• I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  Hello

  Please try following steps

  Mac t/s

  (1) close adobe every process in activity monitor (creative cloud sync Core CC library, ccx, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to next support/adobe application and delete Slstore and slcache.

  4) go to ~/Library/application support/adobe/oobe and delete the opm.db

  (5) navigate to/etc and open hosts file. Check if it has entries from adobe. If any amount of the fine, if yes replace the hosts file with a new file hosts without adobe entries

  (6) launch cc app and it should work properly

  Windows

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  (3) rename SLstore to Slstore.old to the following location c: / / program data / Adobe /.

  (4) rename SLcache in Slcache.old in the location C:\Program Files (x 86) \Common Files\Adobe more

  4) navigate to c: / / Users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old

  5) navigate to c: / / windows/system32/drivers/etc/and the hosts file opened in Notepad. IF you see an entry from Adobe it please replace this hosts file with a new hosts file that doesn't have any input from adobe. If there is no entry permit Adobe the hosts file, as it is.

  (6) run cc app and sign in.

  If steps above does not work, please contact Adobe to

  Contact the customer service

• Cannot start Adobe Muse "Manager of Application is needed", but I can not stable it, just bought a license for a year in adobe muse :(

  Hello, always that I close and then try to open the muse of adobe, I got an error that says that I need the "Application Manager" to start, so I went to download. After I entered the page it offers (www.adobe.com/go/applicationmanager_es) it is said that if I am already a member of creative cloud that I should follow a ling this as, which redirects me to download the creative cloud app. OK so I have download and installed and it works at first, but when I close Adobe Muse, the error happens again, so I went directly to the Download Manager application, but when I install it another error appears and says that it can not be installed, that I need to download Adobe Support Advisor... ok, so I went to download , but I just went to see that the application was abandoned... I have had this problem since I installed Adobe Muse, I just uninstalled creative cloud and then reinstall it (took me about 30 mins. or more)... but I want to do that whenever I need to use the muse from adobe, these errors should not happen I was so excited because I'm muse adobe... Here are a few screens

  

  Information on my laptop:

  

  Thanks guys, I really hope that someone can help me, I'm just a biggener and I like this Muse of Adobe

  Hello, I have tryied and now it works, I don't have to open the Task Manager to start adobe muse more, I think both solutions do that works, thanks for the two i'm so thankful

• I bought a plan of a year of creative cloud. So I want to use at my office. Can I use in my business (on the computer of the company)?

  Is this right?

  If it's illegal what I do?

  You can install the software on two computers. These two computers can be Windows, Mac OS, or everyone. It can even be your desktop. Its an individual Member for only one computer can be used only once.

  Kind regards

  Hervé Khare

• My year of creative cloud subscription is not recognized: all software is in version track!

  Recently my imac died, the hard drive somehow failed and never worked again, so I changed the hard drive completely. So when I reinstalled all my software, I download the creative cloud desktop application and started to download software and noticed that everything was in TRIAL VERSION, I review that my subscription was not finished, and he was not, it ends in July but my subscription for one year of creative cloud is not recognized, even that I am connected to. Help, please

  I place the solution for the community because it took me almost 25 days to get it resolved, I really hope that it will be able to make you save time:

  My case > I connected perfectly in my CC desktop application, the software recognize my account but not the subscription of a year, so I was allways on the trial version. This work for me >

  I had a chat conversation where really nice Adobe support that made me change my host file/etc/and change it just something I will never, understand this:

  # Host database # localhost is used to configure the loopback interface # when the system boots.  Do not change this entry. # 127.0.0.1 localhost fe80::1% lo0 localhost127.0.0.1 broadcasthost::1 localhost255.255.255.255

  And also delete all the files in the folder library/adobe/SLStore.

  It worked for me! hope this will make your day a brighter one

  Thanks Joel!

• Ive bought a subscription for one year for applications, after that download some apps ive noticed that they are in the 30 days test modes. How can I get my creative cloud acknowledged he paid?

  Ive bought a subscription for one year for applications, after that download some apps ive noticed that they are in the 30 days test modes. How can I get my creative cloud acknowledged he paid?

  Try to connect and then reconnect again.

• Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install once you have u

  Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• I bought the full one year plan creative cloud, then a week later received an email it offers for $400 less? Has anyone cancelled their plan, then took advantage of the offer email?

  I bought the full one year plan creative cloud, then a week later received an email it offers for $400 less? Has anyone cancelled their plan, then took advantage of the offer email? You have problems with the second inscription. I spoke with someone at Adobe yesterday and they said that I would need to cancel, but don't want to end up paying twice for the program.

  Hello

  Please contact adobe for the same support:

  Contact the customer service

  Hope this helps!

• Last month, I bought a license for Adobe Creative cloud with this code installiation [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  Last month I bought a license for Adobe Creative Cloud with this installation code [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  In this case, you must contact Adobe technical support.

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• Hello I bought a student for one year in March 2015 contract, I installed everything on a mac... from September I bought a macbook and I need my programs on this unit, but I can't find a way to have them on my macbook

  Hello I bought a student for one year in March 2015 contract, I installed everything on a mac... from September I bought a macbook and I need my programs on this unit, but I can't find a way to have these programs on my macbook

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

• He continues to tell me that the trail period over. I just bought the program for one year! How is that possible?

  Hello! I just bought the plan of photography which includes Lightroom and Photoshop. I have already installed lightroom, but it keeps telling me that the trail period over. I just bought the program for one year! How is that possible?

  Hi camilab86885775,

  Suggest you to log out and sign at the back of the Adobe Creative Cloud Application and then, try to use Photoshop or Lightroom.

  This link mentions measures to disconnect from the creative Application of cloud: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html#topic-4

  Kind regards

  Claes

• I just bought a license for an image, but the watermark is still there. How can I remove it?

  I just bought a license for an image, but the watermark is still there. How can I remove it? The FAQ says the high resolution is available after purchase.

  There are several threads on this...

  Go to your "history of license."

  

  Click on the image you want to download to go to the details page for this image.

  

  Click on the "download the desktop" (or wherever you want) link

  

  The downloaded version will be the watermark removed.

• I lost the license for Photoshop and After Effects when updating to CC, 2015

  When I updated all of my applications to 2015 CC, I lost the license for Photoshop and After Effects. All my other apps are not affected. I tried following the instructions here: Creative Cloud applications unexpectedly back in the test mode. CS6, CCM but it still says that there is no license associated with my account.  I'm running OS X version 10.9.5 and I version the full creative cloud student. What else could I do to retrieve my apps? Thank you.

  Christina I would advise you to Contact Customer Services and report this issue and they will be able to help you accordingly.

• I bought a license for adobe exportPDF... How can I download it to my computer?

  I bought a license for Adobe ExportPDF, but I can't figure out how to download it on my computer. This isn't a part of the adobe creative cloud download that I also have a subscription for. any help would be appreciated.

  Thank you!

  Alexis

  Hi Alexis,.

  There is nothing to download with a subscription ExportPDF. You just need to connect to https://cloud.acrobat.com/export with your Adobe ID (email address) and password. You can also access the service via Adobe Reader, if you wish. If you don't have a reader, you can download it from http://adobe.com/products/reader.html.

  Please let us know how it goes.

  Best,

  Sara

• I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).