Bought creative cloude online. Payment but the service is not activated [was: Hello]
Bought creative cloude online. Payment but the service is not enabled
Hello
I checked the account details and you have subscribed to the plan of photography Adobe CC.
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I bought creative cloud + 500px great, have the activation code, but does not know where to enter. Can someone tell me what to do?
Please see the link How to activate/use Adobe CC Redemption Code
Hope this will help you.
Kind regards
Hervé Khare
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I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Also, if I try to reboot the adobe id site said that I bought the creative cloud but I have no registered product, no serial number and help it is totally non-existent.
Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
I hope this helps.
Concerning
Megha Rawat
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Paid for the month for the month, but the service is not enabled
Hello
I paid for the month on month service to HAVE today. The money has been charged, but the service is not enabled. Help, please
Hi Alain,
Your order has not yet been processed.
Please contact support:
If you want to use it quickly. You can download the free trial at the bottom of the link:
https://creative.Adobe.com/products/download/Illustrator?promoid=KLYUT
I hope this helps.
Concerning
Megha Rawat
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I bought creative cloud for my class for Flash CS6 not knowing there is a difference and now I need to Flash CS6 how do I change?
Check the option 'Download previous Versions':
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
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How can I change the language on creative cloud? Seems to have change in another language, not English, on its own.
Hello
Follow please change the language setting of your Cloud Creative applications
Kind regards
Sheena
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With the help of creative cloud for teams on the internet workstations not
Hi people,
Am interested in creative cloud on workstations that do not have access to the internet.
It's because of problems of security and Non-disclosure agreements.
Internet is only enabled by ICT admin for activation.
Is there a manual procedure to validate the software on a machine with provided admin Internet before the 30 days have passed?
Kind regards
AC_ICT
In a broadcast environment where all of our edit bays are behind the firewall offline. I installed all of our seats of the CC team and have to take them online every 90 to 120 days or when updates are needed. All users see the countdown of the license are invited to contact HER and I take the machine manually, online check for updates and which seems to give CC Aps enough time to touch base with the license server. Take users off connection and return the firewall until the next countdown begins. Rinse, repeat if necessary. This is the manual way, otherwise you must set up an Adobe license or update server behind your firewall that you then deploy updates as needed.
Andy
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I bought Acrobat 9 in 2010, but the download is not available on the Web site now?
I want to start the download of my Acrobat 9 on my new computer, but is no longer on my profile page?
Hi Scott,.
Please use the link below to download and install Acrobat 9:
Download Adobe Acrobat products. 9, 8
See also, Adobe Acrobat required configuration
Let us know if that helps.
Kind regards
Sandrine Bani
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A Netflix app from iTunes for $9.99 and it does not work!
You don't need a Netflix app for a Mac computer. You can watch Netflix on your Mac by going to http://www.Netflix.com/ and clicking "Sign In" to you connect with your Netflix account.
Try to request a refund for the application by following the instructions in the article I linked below.
Mac App Store: Frequently asked Questions (FAQ) - Apple Support
What is the policy for reimbursement of the Mac App Store?
If you encounter a technical problem with a soft, first contact the developer of the application for assistance. You will find their contact information on the page of the application in the Mac App Store. If this is not the problem, contact the Support Customer Mac App Store.
I hope you find this information useful.
Best regards
Austin
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Hello, anyone have any experience to try a plan after a trial, but the site is not opening after clicking on buy...
It was useful, now everything works fine!
Felsherif December 23, 2013 right answer 12:51 AM
I had a long discussion with a Support Agent and finally solved my problem in activating my root user... after a lot of trial and error/attemtpts. Here is my summary just fyi, I hope this works for you also.
I'm on MacBook Pro OS X 10.8.5.
- They had me first go to ~/Library/Applications support/Adobe/OOBE and delete the file 'opm.db '... Creative cloud question remained.
- Then they asked me to go to support/Adobe ~/Library/Applications and rename the files "AAMUpdater" and "OOBE"... and go to the library/application support/Adobe (note this is a different path) and remane the files "AAMupdater" and "AAMupadaterInventory"... question remained.
- They had me also go to my Netwrok Prefrences, Proxy server to configure, and enusre all boxes are unchecked and "use Passive FTP Mode (PASV)" also unchecked... did not help, the question remained.
- Of course they had me uninstall and then reinstall the creative cloud application, which I did (Applications > utilities > Adobe installer and run the "uninstall Creative Cloud")... but the question remianed.
- Finally, they had me to visit this page on the Apple support page, http://support.apple.com/kb/ht1528 and activated the user root for OS X Lion.
- After allowing the root user (and create a new password for it), I rebooted my Mac
- Saved in my Mac once as 'root' and connected to Adobe Creative Cloud using my usual Adobe user/email name and password.
- Go to the 'Applications' tab, and it worked perfectly!
- I disconnected the root on my Mac, then that reconnected me.
- Launched the creative application of Cloud, connected and went to 'Apps'... works great!
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I have rebuilt my laptop Gateway MX6625, did not drive recovery, is went to the gateway web site, all the drivers have worked except the multimedia sound. The gateway was no help, they told her, but the there does not work
Hello JesusVigo,
Thank you for visiting the Microsoft answers community.
Have you tried to use the disk of Windows XP, or Windows Update running default drivers to search for best driver for your sound card?
Also, I found only 1 driver on your system gateway Web site is located here.
Hope this helps Chris.H
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
I bought creative cloud of surfspot.nl and I got a redemption code so I cloud go to the version of track to the version of the membership.
I did all the steps that were needed, but my creative cloud is still in trail version.
I have a windows computer.
I hope someone can help me because I have really bad need for my study.
If you tried the steps mentioned in the link below, you will need to contact the Support from Adobe and check with the subscription once account.
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
Click always need Help (help), and then select the Chat option:
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I bought creative cloud for the team, but as a work of Mac... Why?
Manfredi Edizioni publishing house bought the PROGRAM for CREATING CLOUD TEAM in December for two MAC last. We euro monthly salary 69.99 but say we have a MAC work. Why?
Team license links that can help
- https://creative.adobe.com/plans?plan=team team plans
-http://www.adobe.com/creativecloud/buy/business.html
-https://helpx.adobe.com/contact/creative-cloud-teams.html using the team
-manage your account http://forums.adobe.com/thread/1460939?tstart=0 team
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Hello! I bought a subscription to Adobe Creative Cloud, I sign, but I do not recognize sales offers me only the first instance .What can I do?
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I just did an Adobe ID and bought Creative cloud half an hour ago. A single application (Photoshop) is being downloaded, but the rest of the applications on the Cloud Creative mac app say 'Try' / 'test Downlaod"instead of allowing me to download. I bought the Plan of all applications. Why is this happening?
Are you this announcement with two pieces of identification? I just bought creative cloud, but I always shows me a "Downlaod trial" option on the computer application + website
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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