Brand new and all of a sudden death! What should I do? Bought on Amazon
Hello
Brand new Tablet convertible, upgraded to Windows 10 without a hitch. Was happy with its performance, but this morning I took it to work with me (I use it for work as well to the list of customers using a calendar) and only nothing when I hit the power button. I thought that it was not charged, so I took it home to get it on the charger... nothing. Dead. How a new Tablet may be already dead? I don't have the packaging as it was heavy, so I threw it. I really hope that I am not at a few hundred dollars on something that is not my fault.
If anyone has ideas of what we must try thanks for posting.
Thank you
Richard
It would be useful to know which model you have.
Sometimes a system can get stuck in the mode 'sleep', it can usually be fixed by a forced feeding cycle. Press in and hold the power 10-30 seconds, wait a little the turn on normally. Let us know if this is useful, and if not, we will try and dig deeper into the diagnosis. You should have a one year warranty if it was bought new, so no worries on that side.
Tags: Acer Tablets
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