BRAVIA Sync dimmed on XBR-55X850A

I have a BDV-N7100W surroung system plugged into HDMI 1 on the TV.

BRAVIA Sync in the TV menu is grayed out.

I have a PS3 connected to HDMI 1 on the BDV.

If I turn on the PS3, the BDV turns on and goes to the entrance of justifiable, but the TV stays off.

If I turn on the BDV, the TV stays off.

If I plug the PS3 directly to the TV and turn on the PS3, the TV stays off.

I tried all 4 ports HDMI with the BDV and the PS3.

The choice of synchronization Bravis remains grayed out in all combinations.

I just wanted to add that I could fix this by resetting just television. I spoke to someone from Sony Tech on the phone and they had me just to do and it worked. I hope that helps

Tags: Sony TV

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