Brother Control Center 3 has stopped working under Windows 7 Pro

Recently trying to use my Brother Control Center 3, I get only a white white mask on the screen which used to hold the scanner controls. My computer is running Windows 7 Pro, Service Pack 1 with all current updates. I get to use my printer MFC - 240 c with no problems and the Suite Pro that came with is is v - 1.0.3.0. My Control Center version is 3.10.0.0. I tried to reinstall the Suite Pro by uninstalling the first there. When you try to run the CD, I got a message that the drivers have been updated, and I had to go to the website of Brother to perform the installation. After finishing, I always have the same white screen when you try to start the CC3. I checked all the settings several times and still can't understand why it has stopped working; any ideas? I planned to take the 10 free Windows upgrade, but now I do not know if this will solve this problem or cause more problems.

Thank you for pointing me in the right direction. I started a Chat Session with the support of brother and they gave me the following patch that worked very well. Good day.

[Jonathan] Here you are:

http://support.brother.com/g/b/faqend.aspx?c=CA&lang=en&prod=mfc9840cdw_all&faqid=faq00100228_000

Tags: Windows

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