Brother - InBox Driver printer

Brother MFC9600 printing problems with some programs and will not print multiple copies.

Tried to uninstall and got "logfile"c:\brmflpro\delisli.isu"is not valid or has been damaged. Uninstall will not continue.

Tried to reinstall from cd and obtained; "The MFL Pro software is already installed. To reinstall please uninstall first.

When I restart the computer, I get a message that brother is downlaoding configurinformation, so you can configure your MFC. But then another error message comes saying 'Retry' this work and check connections ect... Then I get an error message that says "remote put in place for ZL/FB (32-bit) has encountered a problem and needs to close.

I called brother. We did a few things and they couldn't help. They told me to contact Microsoft. They said that a "Inbox driver" should solve the problem.

I know the basics of computers, but I'm NOT good with all the actual technical stuff. Can someone help me with this?

Thank you
Jim

Not surprisingly, brother of support shines you on.  What they mean by a 'box pilot' is a driver that is built into Windows XP.  Although Windows XP has a great number of "in box" drivers, it has not (easily accessible) for the Brother MFC 9600 (but see the link below).

One of the problems is that it is such an old printer that brother does not offer a Windows XP driver for him.  So, support brother tells youwhat 'in the Inbox driver"might work for you?

It is possible that when you ask the "Add a printer" Wizard of Windows XP to look at Windows Update, it could find a driver... but first see this thread:http://thedailyreviewer.com/windowsxp/view/brother-mfc9600-and-xp-11132350

You need to uninstall the old driver first:

  1. Go to printers and faxes, right click the icon for the MFC-9600 and delete it.
  2. Go to the file menu of printers and faxes, click Server properties, click the tab drivers and remove the driver for the MFC-9600.
  3. Reset.

Now connect the printer using a USB cable and - hopefully - the - windows detects it as a Plug-and-Play device and install the appropriate driver.

If you will be able to use the other functions of the device or the Brother software, is another story... and I do not know the answer.

Tags: Windows

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