Brother printer mfc 490 - cw with printing error

the documents are sent to the printer, they used actually print.  Yes, its plugged in and has the ink.  the error is fairly generic, for me, he says "error-printing". Help, please.  I'm not all tech savy.

Hello

1. you receive with the message error codes?

2. This only happens when you try to print from a specific application?

3. did you of recent changes on the system?

You can read the following article and check if it helps.

Printer in Windows problems

See also the article:

Why can I not print?

You can also check out the link to support brother and check:

Print the problem - troubleshooting

Tags: Windows

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