Browser and slow computer

I have a GT5404 Gateway Fund, and it is very slow. I had a friend through me Vista wondows 7 a few years ago and I think I messed with something because my computer is now the product key. I also run Norton and found a Trojan horse. I don't know how to solve my problems. A factory reset solve my problem of speed and remove the Trojans or viruses? Or reset it will move the Trojan horse for the new settings?

Hi Kath,

Thanks for posting the question in the Microsoft Community!

You are facing performance with computer problems and you receive message to enter the product key.

Performance issues may occur because of too many temporary files.

To work with the issue, I suggest you follow the steps:

Method 1:

To work with the performance issue, refer to the site:

Slow PC? Optimize your computer for peak performance

http://www.Microsoft.com/athome/Setup/optimize.aspx#fBid=qEP1OL1ZNRH

Note: When checking a disk for errors, if bad sectors si des secteurs defectueux sont are found then the system tries to repair sector. All data may be lost. So make a backup of the data.

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 2:

 

To remove any content malicious, perform a virus scan by using the Microsoft Safety Scanner.

Visit the site:

Microsoft safety scanner

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 3:

 

To use the product key, go to:

Activate Windows 7 on this computer

http://Windows.Microsoft.com/en-AU/Windows7/activate-Windows-7-on-this-computer

If you perform a factory restore, would be deleted all the programs and data in the computer and the computer would get on the State when it was introduced with the provider.

If the problem persists, or in the future if you face problems of Windows let us know and we would be happy to help you.

Tags: Windows

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    February 25, 2016, 10:13:08 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101308_[redacted].crash

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    February 25, 2016, 10:12:38 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101238_[redacted].crash

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    When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

    These must be run as administrator. If you have only one user account, you are the administrator.

    Run the Console application in one of the following ways:

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    ☞ Open LaunchPad and start typing the name.

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    SYSTEM LOG QUERIES ▹ all Messages

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    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

    Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

    Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  • Service Pack 2 could not install, windows can not access the service install and slow computer

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    What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?  Who were these applications that run in the background when you tried to install SP2?

    A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

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    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    EtreCheck

    Also, just what do you mean by slow?

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    Hello
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    Method 2:
     
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    Check this box:

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  • My computer is old and slow. What can I do?  I have a 4 GB 800 Mhz DDR2 SDRAM.  The processor is clocked at 2.66 Ghz Intel Core 2 Duo I Mac

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  • computer laptop HP compaq 6730 b freezes and slows down

    I have a laptop hp compaq 6730 b.

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  • Computer brand new finds itself down and slow that I can't use it!

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    Hello

    The computer is new, it is under warranty.

    I suggest that you contact the retailer or the HP and apply...

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  • Something seems to be continually downloading in the background, and the computer is so slow. What can I do to fix this?

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    Something seems to be continually downloading in the background, and the computer is so slow, it is booting?

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  • I have avg installed on my xp dell how to remove what he doesn't remove .i have now installed McAfee and my computer is very slow

    I had AVG installed how to erase it now that I have McAfee on my computer. Now, my very slow computer under the two?

    Hi Dave,.

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    Hi Kathleen Almeida,.

    Because the computer is old, instead of upgrading the ram, you can buy new computer. I suggest you contact system manufacturer more about if you need to upgrade or buy a new computer.

  • When I try to start my computer, it does not load anything. The backlog, but the rest of it runs bad and slow. I can't open any programs that either, and my pointer always told it to load.

    Original title: Please HELP

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    Hello

    I suggest you to follow these steps and check if that helps:

    Method 1:
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    Method 2:
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    Method 3:

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