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• BlackBerry Blackberry Storm Smartphones - does not light (red light)

  Hi all

  Recently, I dug my Blackberry Storm out of his box and tried to use it again. Unfortunately, it not light.

  I can plug it into my computer (Mac) and the red light comes on. He will stay on until I open the Blackberry Desktop Manager how the phone starts a cycle of rebooting. Every now and then it stops on a symbol of the battery with a slash through it (are there no battery in the phone), but the second, I try to connect to it via the Blackberry software it restarts again.

  I tried the JML encoder or whatever his program called and every time it tries to connect to the phone, the phone restarts.

  This is as far as I know:

  Carrier: Verizon

  Phone: Blackberry Storm (to 2008)

  Computer: Mac

  Program: Blackberry Desktop Software 2.4.0 (Build 17)

  My phone is out of warranty and since he began to send me in trouble in 2009 I switched to Android. I've never had a problem with Android, so I forgot to go back and see what was wrong with my Blackberry. I hope someone can help out me. I can't really 'take to verizon' because their solution is swap out today just for a working one, but since it's out of contract. / warranty, they will tell you simply throw me. I live in Los Angeles, perhaps someone someone actually knows phones Blackberry of PATCHES. I know it's a new idea.

  Thanks, I hope someone can help!

  In your situation, a 507 is actually a good thing... 507 means that the BB has no OS installed in it, but at least it turn on now.

  I don't know how do to recover it through MAC... all of the stuff I know applies to the PC. You might find some MAC-specific help in our MAC-specific forum:

  • supportforums.BlackBerry.com/T5/Desktop-Software-for-Mac/BD-p/blackberryformac

  Everything what I've heard, none of the stuff to get over this is for MAC, so if you have access to a Windows PC, you can perform the following procedure, which removes as "automatic" search/download OS that fails on your MAC and replace it with what you control:

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Torch Smartphone will not synchronize with iCal

  My flashlight will not be synchronized with iCal. He comes up with a generic error and said to resynce. It happens also with the option tasks. It synced before and now it will not. I have not changed parameter. Can someone please help?

  TIA, Joe

  Hey joecz2011,

  Thanks for the quick response.

  If your calendars are listed in BlackBerry Desktop Software, go to the device > data forget. Re - open and close the BlackBerry Desktop Software and unplug the BlackBerry via USB and plug it in again.  Configuration of the synchronization and the test.

• BlackBerry 8350i smartphones will not save new contacts

  Hi, I'm new to this site so patient with me. I have a blackberry 8350i and recently, I noticed that I can not save new contacts or numbers, how can this be corrected?

  IF you have improved last week your MSN/Live, AIM, Gtalk or Yahoo Messenger application, remove applications for upgrading your device.
  Your address book will not work.

• BlackBerry Storm Smartphone is not RINGING.

  From today my Blackberry just is does not ring when I get an incoming call.  I tried to restart the device and even out the battery for a minute.  Both solutions did not work.  I also tried to see if there was an update it missed me, no luck there either.

  Any help would be great.

  Finally, I fixed my problem.  I don't have a configuration of the profile under the sound options.  I set up a profile, the sound of the ringing starts work on incoming calls.

  Not sure if this will fix all problems, but it fixed mine.

  Thanks for the comments.

• BlackBerry 8530 smartphones will not be recognized by computer

  I have a 8530 with 1.5 free space that will not be recognized by my operating system Windows Professional 7 600 G. I uninstalled BB OS, re-installed and restarted my computer several times, the driver will not be recognized by the computer. I tried updating the driver, but it won't take. "Software for USB MTP device cannot start." On the device driver, the BB Phone and USB composite device work properly, but the "RIM MS/DPW does not start." So the whole device is not recognized as a device on the system.

  As for the device driver files:

  C:\Windows\System 32\Drives\wpdMtpDr.dll

  C:\windows\system32\Drives\winusb.sys

  C:windows\system32\DrivesWUDFRd.sys

  C:windows\system32\WpdMtp.dll

  C:windows\system32\WpdMMtpUS.dll

  The driver will not be displayed in the computer, but the BB phone says: "File version 6.1.7600.16385. Victory 7_rtm.090713 - 1255.

  Fortunately, I can synchronize my data in the Organizer, but I can't transfer photos or music.

  Can someone help me?

  Well, it's a shame... I tried to write, with links to all sorts of instructions step by step, so that almost anyone could do. The only really "dangerous" part is the register edition... and you can skip past, and I hope that things will still work. Is there a specific portion of this set of instructions that you fear excessive?

  Otherwise, I hope you find another solution that solves your problems.

  Good luck!

• BlackBerry 9530 smartphones will not be in mass storage mode after update to 4.7.0.90

  I installed my OS to the latest leak (v4.7.0.90).  I tried to restore my settings, but found that the device will not enter mass storage mode.  DM gives me just a communication error, and the process stops.

  Any suggestions?

  Play with the settings, I found that the error will be displayed if "Auto enable mass Storage Mode when connected ' is set to 'No '.  Set to Yes, save options, then try again restore allows the device enter mass storage Mode.

  This behavior is not present in older versions I used (.75 et.86.  Each would have put the camera in Mode mass storage "on demand."

  I'll start a restore and update accordingly.

• BlackBerry Pearl smartphones will not scroll down

  the Pearl will not scroll down.  It scrolls up and both sides.  all the patches?

  Yep, press down FIRMLY and scroll IN the direction the trackball does not want to move.

  This erases the link and impede traffic, usually collected to carry in your pocket or your bag of dust.

• Picture of blackBerry Smartphones will not change

  Hey, I have the new BBM 7 I downloaded when it came out it worked fine is just the thing, now I can't change my display picture there being underway for about two days, I. OS 9300/6.0.0.448 what should I do? Your help will be much appreciated

  Have you tried uninstalling and reinstalling BBM?

  I wonder... the display picture... is it stored on your sd card?  If so what happens if you rename this picture or start your phone without the inserted sd card.  You are then able to change the screen to another picture bbm?  You can also connect your blackberry to a computer and move the file to your deskop and perform a battery pull.

  If this does not work, another option is to reload the software for the device.

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

• BlackBerry Storm Smartphones do not highlight my selection

  Hey technical support form.

  Just recently started and don't know what I did!

  When I'm in my SMS folder my BB Storm accentuates not my selection in blue, as it does everywhere else before selecting the message. What I changed and how do I get that back! Help

  Whenever your BlackBerry acts weird:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Then try the selection again in an SMS.

  Everything good?

• BlackBerry 9360 Smartphones will not connect to the pc

  Its so frustrating, my device a heating and drained baterry of 90% - 0% in less than an hour, I downloaded the Desktop Manager to update my device software in the oder, the DM wanted to update after I plugged it into the handset, so I updated the DM, after my handset restart PC don't would not connect which gives this error message - RIM handheld Communications has stopped working.

  How can I solve this, am trowing away blacberry another?

  Help, please

  Hello

  To do this, I think that you need to reload the software of your device. You can do so by following the steps below.

  1. go on google on the field type in (blackberry software update (the name of your operator))

  2. download the software for the device

  3. install on your computer.

  4. Once installed plug in your device to the computer (without the battery)

  5. go to computer / driver C / program files (x 86) / Common files / research in motion / application loader / LOADER

  6. click on LOADER and follow the prompt.

  7. it will take time to recognize your PIN or your device. Just continue clicking NEXT until it pass.

  8. after that it will inspire you by selecting your language, then a page with "finish or close" is displayed just click on one of them for the process to move forward.

  9. a loading bar will appear. When you receive an error message that says something like "cannot detect the device.

  It's time for step 10.

  10 replace the battery
  and click on 'Retry '.

  11. it will take time, but continue to retry until that proceed it process.

  12. once the upload is complete, you can either receive "" is an unrecoverable error occurred, or software update success ""

  don't worry about the unrecoverable error, he says that but your device must be start the system.

  Let me know if this help

• BlackBerry 8310 smartphones will not accept images using bluetooth

  Not having trouble getting my BB 8310 to accept photos from my LG CU920 wife, The VIEW has no problems to make pictures of the BB. The two are connected and "of trust" is set to Yes

  Sorry, I found my answer.

  Receive a media file using Bluetooth technology

• BlackBerry smartphones can not change password

  I sign my blackberry World app don't me remember my password not tried to change it but it will not change... How do I change my password so I can connect?

  Hi arozy23

  Go to www.blackberry.com/blackberryid on your computer to change you password.

  Thank you!

• do not show hidden files, folders or drives - in the view tab - button will not change

  • Windows explore-
  • Organize-
  • Folder options and research-
  • See tab-
  • do not show hidden files, folders or drives button (small blue dot)

  It will not disappear.
  There is no button 'Show hidden... '. ».
  There is only 'don't show me. " ' button.
  It will not change no matter what I do.
  Most other items in the view tab have check boxes or replacements to choose.
  This is not the case.

  I want to see everything.
  What gives?

  P.S. On a side note - I was looking for initially c:\programdata (directory). That's how all this started. I FOUND IT, is told in passing. HOWEVER - IT DOES NOT EVEN APPEAR ON THE PROMPT BACK - OMG.

  Just thought I would add that :)

  Hi JoeNed,

  I see that you have some problems with the display tab in windows Explorer. I'll help you with this problem.

  1. What is the brand and model of the computer?

  2. what security software is installed on the computer?

  3. have you made changes on the computer recently?

  Method 1.

  Start the computer in safe mode and check if that helps.

  Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

  Method 2.

  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

  Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

  Method 3.

  I suggest that you can exercise SFC scan and check if that helps. The SFC/SCANNOW command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

  For more information how to make SFC / scan, please follow this link: http://support.microsoft.com/kb/929833

  Method 4.

  You can try to restore the computer to a date earlier and check.

  System Restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore

  Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

  Method 5.

  I would like to create a new user account and check if that helps.

  Create a user account: http://windows.microsoft.com/en-IN/windows7/Create-a-user-account

  If the problem does not occur in the new user account, you can transfer the files from the damaged to the new user account by using the article user account "difficulty a user profile is corrupted.

  Difficulty a user profile is corrupted: http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• Mini 210-1080NR: down loaded Windows 10. view now showing BACK script and will not change. Mini 210-1080NR

  Try load W-10. Process appear to be normal. The display is now BACK showing script and will not change and cannot close the laptop down or off. Not a user made and do not want to complicate the issue.

  WAWood;

  The laptop has completed W - 10 download and installation seems to work as announced.

  The problem with the 1st attempt will be captured in Gremlins.

  Thank you for your quick response.

  Ben