BlackBerry 9360 Smartphones will not connect to the pc

Its so frustrating, my device a heating and drained baterry of 90% - 0% in less than an hour, I downloaded the Desktop Manager to update my device software in the oder, the DM wanted to update after I plugged it into the handset, so I updated the DM, after my handset restart PC don't would not connect which gives this error message - RIM handheld Communications has stopped working.

How can I solve this, am trowing away blacberry another?

Help, please

Hello

To do this, I think that you need to reload the software of your device. You can do so by following the steps below.

1. go on google on the field type in (blackberry software update (the name of your operator))

2. download the software for the device

3. install on your computer.

4. Once installed plug in your device to the computer (without the battery)

5. go to computer / driver C / program files (x 86) / Common files / research in motion / application loader / LOADER

6. click on LOADER and follow the prompt.

7. it will take time to recognize your PIN or your device. Just continue clicking NEXT until it pass.

8. after that it will inspire you by selecting your language, then a page with "finish or close" is displayed just click on one of them for the process to move forward.

9. a loading bar will appear. When you receive an error message that says something like "cannot detect the device.

It's time for step 10.

10 replace the battery
and click on 'Retry '.

11. it will take time, but continue to retry until that proceed it process.

12. once the upload is complete, you can either receive "" is an unrecoverable error occurred, or software update success ""

don't worry about the unrecoverable error, he says that but your device must be start the system.

Let me know if this help

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry 9360 Smartphones does not connect to Desktop Manager

    Someone at - it a link to the old version of the blackberry Desktop Manager?

    Hello JenniiYiadom

    Welcome to the community

    You can download here from Archivés RIM Desktop Software .

    Prince

    _____________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • SK2061: The wireless keyboard will not connect when the PC is turned on.

    My problem is, when I start the PC, (HPK-15 500, 319NA), wireless (SK2061) keyboard, does not connect. I have to shut down the PC so he can connect (no restart, you must stop it).  Have had the PC for 5 months and it has been published. Not changed the battery makes no difference.

    The internet statement States I shoud push the blue button until the USB receiver flashes. This PC does not have an external USB receiver, I guess it's built in! The mouse works OK.

    Hello @JimCar82,

    I read your post on how the wireless keyboard will not connect when the computer is turned on, and I'd be happy to help you in this case!

    Re-connect your keyboard to your desktop computer wireless, I advise you to follow the steps described in this document on the keyboard and wireless mouse troubleshooting. The USB receiver should be found at the back of the tower.

    Please re-post with the results of your troubleshooting, and I look forward to your response!

    Concerning

  • Lexmark printer will not connect to the router

    Original title: HELP

    I switched to Fios and now have a new modem/router and I don't know how to get my Lexmark printer to recognize. How can I solve this problem?

    Hello

    Thanks for posting the question in the Microsoft Community!

    The Lexmark printer will not connect to the router/modem.

    Because the problem is with the Lexmark printer cannot connect to the router, I suggest contact you the Lexmark support team in order to get help with this question.

    You can try to get help on the site:

    http://support.Lexmark.com/index?page=productSelection&channel=supportAndDownloads&locale=en&UserLocale=en_US

    If you need any help or if you encounter problems with Windows in the future, let us know and we would be happy to help you.

  • Why Vista will not connect to the internet wherever I'm connected with my XP machine?

    Why my computer won't get online wherever I like Xp only

    Why Vista will not connect to the internet wherever I am?  I thought what to see that there is a link to a site to repair this, but when I found the site the link had disappeared.  Thank you

    Hello

    1 are you facing issue while trying to connect to public Wi - Fi hotspots or private home network?

    2 have you tried all of the suggestions of Fahimulla K?

    I suggest you to go through the steps mentioned in the link and the Coachman.

    Solve problems, find wireless networks

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-finding-wireless-networks

    See also:

    Wireless network card: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/wireless-networking-frequently-asked-questions

  • BlackBerry smartphones can not CONNECT to THE SERVER

    Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

    I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

    • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

    As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

    Good luck!

  • PlayBook of blackBerry Smartphones does not connect to the WiFi PRIV "hot spot"

    BlackBerry PB does not connect to the WiFi PRIV "hot spot". Implements immediately with an android tablet based - Hudl of Tesco UK - but the PB comes not to connect to the private. Reading through various bulletins and cannot find anything obvious that I missed. PB connects to the other wifi fine.

    Sorted. And so simple. Just changed PRIVATE WiFi "hot spot" to 5 GHz. thanks to Bruce using BlackBerry.

  • The blackBerry 8330 Smartphone why not connect to Internet?

    I just bought a BB 8330 Telus Mobility and for some reason any that it is said that it is not connected for the Web or email, even if it was yesterday.  Is there a setting that I may be changed by mistake?

    With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  • Need to Smartphones blackBerry help-apps does not connect to the internet, even with UMA

    Yesterday for a strange reason my app fmylife, even my aim and msn messenger does not connect to the internet. The blackberry browser connects either, only opera mini-tout this time I am connected to my wifi at home and I UMA. Calls and texting works fine. I tried several times to switch off the connection and then turn it back on, I restarted the phone, I took out the battery but nada.

    Any suggestion or help is greatly appreciated!

    -Hillary

    Hello!

    Official information is available here:

    See you soon!

  • BlackBerry smartphones can not connect to the Blackberry server

    I can't send or receive messages BBM or connect to the internet. Status of the service, I said "m not connected to the Internet Service or Enterprise Server. I am connected to my mobile provider and I seem to be the only one having this problem with my friends.

    I understand the problem. The problem came from a problem/mistake with my mobile operator and change/upgrade plan. If the problem is not related to the BB server.

  • Sync of DM of blackBerry Smartphones 'are not connected to the internet.

    I have the BB Curve 8330. I HAD DM 4.3. I bought the new computer, with Windows 7, and I downloaded the latest version of the DM. Now the message says that you are not connected to the internet. I did a lot of research today, and I do not understand much about the proxies. The only thing I see is that I listed port 80, but I see no other. I don't know if I need these two ports, and if I do, I do not understand how to find the address and add the other port. I know as little about proxies that I don't even know if I am this wording of the questions correctly! Sorry! I hope someone can help without a really complicated solution!

    Sorry that I was not back to meet and finalize this - had some seedlings to make! Finally got between this rain! I digress... Well had a few other issues with my new computer, HP have called and got help from them - couldn't even send and receive emails more. I'm embarrassed to say that the problem with my timing and electronic mail was Norton Antivirus! I had to uninstall it - that you can't even do it right on your computer, you must go to their website and get a special tool to uninstall it and when it was all finished, my e-mail has started working again and so did my syncing. I can't believe that a program like this can cause so much havoc. I know there are a lot of threads that say to deal with your antivirus, but there was a trial version on my new computer that I had not subscribed too, and even the trial were exhausted. I had checked all my settings on anti-virus, but it didn't matter. I had to uninstall all.  Thanks for your help anyway. You always learn a lot that you go when you run into problems. My own Kaspersky program is now installed, my BB is in sync, work e-mail, and seeding is finished - everything is good!

  • HP Officejet 6500 a: printer will not connect to the wireless network.

    I got this HP printer for a while and it worked fine.  Our old router is out and we had to get a new one.  Installed perfectly and printer continued to work properly.  The password for the router was ridiculous, that's why I changed it to something much more simple to remember.  Since then, my printer will not connect to wireless internet.  I have a ~ and reinstalled the printer but still have the same problem.  I thought maybe to try the former password would, but who does not work either.

    Anyone has any ideas that might help before chuck it and go and get a new one altogether?

    Thank you.

    Easy things first.  Turn off the router and the printer.  Turn on the router and wait 3 minutes.  Turn on the printer and see if it connects to your router.  Status?

    If no joy, temporarily disable all security in the router.  Now try to connect the printer to your SSID not guaranteed without password.  Status now?

    If OK, go back and add WPA2-AES with your simple password.  Status now?

  • HP 7520: HP 7520 will not connect to the wireless network

    There is some additional information to

    http://forums.Xfinity.com/T5/home-networking-router-WiFi/HP-7520-will-not-connect-to-wireless-networ...

    on this issue.

    Have several APs for a single wireless network allows the printer foolish law.  (Not a Repeater, a second AP connected to the local network with the same configuration of network for security, etc.).

    I solved this problem.  In accordance with the discussion on the link, the problem is that the printer cannot connect to a wireless network if there is greater than 1 for a wireless network (SSID) name wireless access point.

    This thread has had several useful suggestions, but what finally solved the problem, it's the second point has access to a mode where I can create a 'virtual' access point and, above all, a SSID associated.

    Note that not all access points or routers support virtual APs, but this function seems to be more common over time.  Older models is not able to do that.  However, a new access point is sometimes cheaper than a new printer.

    If you do not understand the jargon in the procedure below, I recommend that you find someone who does, then they can do it for you.

    Solution:

    1. On one of the wireless access on the network, create an a new virtual AP with a slightly different name SSID (for example < name of the network - > _1), on the same VLAN (usually VLAN 1).  You may need to put the AP in "multiple AP mode" or something similar, and then restart the AP.  All other settings (DHCP, security, mixed mode b/g/n, etc.) must be the same for the new SSID.
    2. Run the printer Wireless Setup and connect it to this new SSID
    3. Confirm that the printer can be seen by other devices on the network

    Tips:

    • Check the security is the same as the original SSID, Alternatively you can create a vector of insecurity in your network.  Do not WEP-128 when the other SSID uses WPA2 AES, for example.
    • The AP I had had several resets to make it work because of the mode and parameter changes.
    • If you connect the SSID but cannot connect to or be seen by anything on your network, check the new SSID/AP is in the same VLAN as the original.
    • Because the printer is not roaming, and the speed is not a problem for me, I used the access point that could support this solution, which is deeper and slower than my primary AP.  I have not noticed any problems.

    The printer has been reliable on the wireless now on the new SSID, 48 hours.

    I have not upgraded any software on a client of the printer (PC, Mac, phones).

    I think that it is a positive confirmation that the problem is with the implementation of the printer of the stack of network and not with the driver or client software on remote devices.  The 802.11 protocols provide for a network name (SSID) wireless with several access points using different MAC addresses.  I suggest this HP look into this as a potential bug with their network printer for the 7520 protocols stack.

  • My Toshiba Satellite will NOT connect to the WiFi in my house of employers, but connects everywhere else I will!

    My Toshiba Satellite WILL NOT connect to WiFi in my house of employers, but connects everywhere else I go; I have Windows XP Home Edition SP3, and there a router Linksys WRT16ON. My network card is an Atheros AR5001X + Wireless Network Adapter (and says "this device is working properly". I tried disabling, entering all information, penetrates is not in the news was unchecking the "Enable IEEE 802. 1 x authentication"(and whenever I go in there, he checked again) changed on 'Open' and 'AES' TKIP, WPA (which is) and the password is correct, restart the router, moved the laptop around (the router was in my room, now it is in the thnxt room and it Me REPEAT JUST : 'Validation of identity' and 'impossible to find a certificate to connect to the network'.) I can connect with ethernet, but not with this new situation of the House, do I have the wireless. WHAT ME MISS? I did this for weeks and even now, it says I'm connected, the signal strength is very good, often great, but Explorer cannot display this webpage. Can someone tell me what to do? Thank you!  Allie

    Your old Toshiba equipped with an adapter wireless which is likely to be used for Wireless-a, b, wireless and wireless-g (the project).   Your employer has a newer version (not the last and larger, but much more recent than your equipment) router Linksys that is capable of wireless-b, wireless-g and wireless - n.

    Your most likely problem is that your employer has set up his router to "N-only.  Wireless n uses the same radio frequency as wireless-g (this is why detect you the "excellent" signal strength), but uses a different protocol (this is why you can't connect).

    Politely ask your employer to change the mode 'network' from the back of the default router of "mixed".

    The router manual is here: http://homesupport.cisco.com/en-us/support/routers/WRT160N see p. 13 ' Basic Wireless Settings.

    Looking for a certificate message was probably bound to have the box 802.11 x checked.  This box should NOT be checked for home wireless networks.

  • HP Pavilion will not connect to the network

    Recently bought a HP Pavilion laptop and have tried to connect to my wifi at home. He returns constantly with incorrect network security key even though I'm 100% sure that it is correct, because I use the same password for other devices. I had to change my password for my wifi hub and enter this new password as the network security key which fortunately worked however, this means that every device in my house had to be resumed contact with the new password. Not only was it a lot of your time, but as soon as I turned off my laptop and turn it back on again a few hours later, it would not connect to the network again and continued to say the incorrect network security key (and this time changing my password for my wifi does not work). I was unable to use my laptop now because she's not not able to connect to my network and internet and it drives me crazy so help would be very appreciated to help me solve the problem

    Hey Amylou2603,

    Thank you! Exactly what I needed.

    Can you tell me if you have tried the steps that I posted in my previous answer and the results?

    You will also want to try to update the drivers for the card wireless on the laptop. You can find the drivers here: 15-n267sa HP Pavilion PC drivers. You will find them listed under network after you choose your operating system and click Next.

    There are a number of drivers here. Make sure you only download the drivers that match your exact wireless adapter. To see which card you have:

    1. Press the Windows Key + X.
    2. Select Device Manager.
    3. Expand network adapters.

    Once you have checked the map, download the appropriate drivers and run the installer.

    Let me know if these steps resolve the problem.

Maybe you are looking for