BSOD for example fltmgr.sys and mpfilter.sys problems

Similar Questions

• Is it possible to get the details of the file (for example the subject and comments) off the screen and to an Excel file or a text file without having to retype this information

  Is it possible to get the details of the file (for example the subject and comments) off the screen and to an Excel file or a text file without having to retype this information

  * original title - file details *.

  Hello

  Could you explain what is exactly? What do you mean by off the screen?

  According to my way of thinking, you want to export the file details of all your files on your HARD drive to an excel file or a txt file. If I'm right in this case, it is not possible to export the details of each & every file in the excel sheet.

• Communication of the issues - for example install messaging and chat on some sites, etc.

  OK I'm technophobes... So pls bare with me with the ignorance of the following questions! .... I just got a new laptop and therefore windows seven is on it... On my old computer, I had the old windows messenger and now seems to have Live messenger window... I had so many problems can someone help? The questions are these:

  (1) for the use of some sites now I can not take part in the establishment of "cat"... For example when a member initiates a conversation WITH me Let's say hello I will answer... They repeatedly say "are you ther '! EGM receives is not an answer!
  (2) for sending a RESPONSE to an e-mail on these sites... Even if I sent as forty years, none of them are never responded to or seem to be open! Even if the AUTO answer seems not be open on these sites? ! (I checked by looking at the 'sent mail' option, but the 'symbol' envelope remains open on the automatic and firm answers on mine)...
  Also, I clicked on these sites to see if any body sent me... And when I go on the site, there may be five or six emails but no notification has been sent!
  * I checked with my internet provider to ensure that they don't filter not all my mail (and they aren't)
  * I removed Macafee and installed another free version (in case that was the problem)
  * I pressed F5 when I was on the site
  * I also checked with the site that I have not been blocked or banned
  I don't see anything else that can be? Hint anyone? PLS!
  What is this new version of windows live or seven?
  Please excuse my ignorance and thanks for any help

  Hello

  Here is the vista forums

  Try the repost in Forum windows 7 the link below

  http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=2

  Answers by topic

  • Office & Customization
  • Files, folders, & search
  • Game
  • Hardware drivers &
  • Install, upgrade, and activate
  • Internet Explorer
  • Music & Sound
  • Networking, mail, electronic, & updated online
  • Maintenance & performance
  • Photos & Video
  • Programs
  • Security, privacy, and user accounts
  • System repair & recovery
  • TV and movies on Windows
  • Windows Update

  Messenger

  they will help you with your questions/problems Messenger when repost you the link below in the Messenger forums

  http://windowslivehelp.com/product.aspx?ProductID=2

• Problems with the UI Flash CC. Mainly, I can't click on some buttons and textboxes on different modal windows. (for example. Scale and rotate the sound properties.

  Hello

  I was wondering if anyone else has problems of this kind. I basically only to find a bunch of different buttons, fields and the tabs do not respond to my clicks. This seems to be spread throughout the application.

  I had to work around most of this by using the tab and arrow keys to navigate around the modal buttons and fields... but it's a bit of a pain.

  There are certain parts of the interface that are not accessible via the tabs and the arrow keys... for example tab ActionScript in the Sounds Properties window... There is no way to do that... and by clicking on the tab itself does nothing, although I can see that the rollover of the tab State is enabled.

  I ended up having to run Flash CS6 in order to define the classes of the export of audio files, and it's a major pain.

  Interface issues similar user exist with other things... for example, the color picker (eyedropper) seems to choose colors near, but not directly under him.

  I'll be honest... I'm running on Windows 7... Via boot camp on a Mac Book Pro with the retina display... so questions could come from this combination. However... Flash CS6 has these questions... so I can only think that it is a matter of Flash CC.

  I appreciate any input you can provide. (Although the obvious 'it on OSX rather run' or "just use CS6" are not the kind of responses I'm looking for.) I have my reasons for installation. )

  Thank you.

  Cheerfully,.

  -JR

  Mohan thanks!

  Scaling text to 100% actually works!

  After that I changed the scale to 125%, it still works (which was not planned)

• In a wreath of two screens Thunderbolt, I could replace the first display with a (for example) 2012 iMac and use target Display Mode to power the two?

  My Thunderbolt screens have the possibility to be connected in Garland and get their signal on a single cable Thunderbolt, an iMac in target Display Mode should not also have this capability? Is an iMac in target Display Mode capable of simulating a Thunderbolt Display not only to get a video for himself but also for a Thunderbolt Display is connected?

  I've heard tell that some people used their iMac screen target with the target Display Mode while the iMac has been connected to another monitor (not a Thunderbolt Display).

  The result was that internal display of the iMac switched on the target Display Mode, but doesn't have the monitor connected.

  I haven't found someone who has tried this and published his experience with a Thunderbolt Display connected to the iMac.

  Unfortunately, a little more research would have responded and answered my question.

  Yes, I can replace one of the Thunderbolt screens in the chain with an iMac. Replaced screen should be one that is not directly connected to the mac of the source.

• In previous versions of Firefox/bookmarks I could for example type f and the cursor is passed to the first card beginning with f such as finance. It does not in the current version. In preferences, I have not found any clue. Now I have to pick with the mo

  I am usinf Firefox under Ubuntu and I have installed the latest version

  Where are you trying to do?

  It works in the sidebar to Favorites (Ctrl + B)?

• the black boxes instead of what to put in them several programs, for example microsoft help and suport and amazon have these black boxes

  When information is requested I get unmarked black boxes and no way of knowing what goes where?  This includes windows help and support, then others like Amazon.

  Hi Edschwartz,

  ·         The problem occurs with other programs outside suport of help from microsoft and amazon?

  ·         What web browser do you use?

  ·         Did you do changes on the computer before the show?

  If you use Internet Explorer, then you can refer to the below mentioned article and check if the problem persists.

   

  Images are not displayed on Web sites in Internet Explorer

  http://support.Microsoft.com/kb/283807

  Let us know if that helps.

• Microsoft games, for example, Solitaire, flicker and gel.

  I checked the AMD graphics driver and the system tells me that the last update is installed.

  I am wary to try advanced solutions, as I'm not clued up technically and lest I can corrupt or mess up something else.

  I did a system restore and a clean boot but no change. All obvious checks tell me that the drivers are OK and there is no problem.

  As far as I can see the problem only occurs with Microsoft, Solitaire, FreeCell, Spider Solitaire and Chess Titans games.

  How can I cure this?

  Hi John,.

  I suggest you run a sfc scan and check if a system file is corrupt.

  The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions. When the analysis is complete, the System File Checker tool indicates whether integrity violations were found. If integrity violations are detected, the System File Checker tool difficulty integrity violations. Go through the article and run sfcscan on the computer.

  Use the System File Checker tool to troubleshoot missing or corrupted on Windows Vista or Windows 7 system files

  http://support.Microsoft.com/kb/9298333

  NOTE: It can take some time to finish the race.

  Get back to us with the results.

• Pavilion p6110t CTO Desktop: drivers for Windows Server 2008 and HARD drive problems

  Recently, I had the hard drive with my OS failure. After replacing the hard drive and reinstall windows server 2008, I seem to have encountered some problems with drivers.  After insalling Windows, I had 3 items in my device manager that not have installed correctly. I could get the driver for the LAN port to work, but I did not get the driver to "Standard VGA Graphics Adapter" and "SM Bus controller". After a little research, I believe that the graphics card is a Radeon HD4350. With this information, I still have been unable to toinstlal the correct drivers or the other of these elements. I tried several drivers listed on the support page of the drivers on the HP website, but all fo return them the same error of not finding the right operating system. The link to the driver, I used initially on my previous installation seems is no longer valid.

  Also, I can't access two additoinal hard disks (sata connected). They were used with the previous installation of windows without any problem. They appear in the Device Manager but do not show in my computer. A removable disk appears that I don't know what it is. Previously I used the software to mirror one of the disks on the other in order to avoid the loss of data if a disk fails. Is one of the above players with not be able to access the drives causing the problem or the software used before the problem?

  Any help on these questions is greatly appreciated.

  Ok.

  I can't help you with the readers then.  It is out of my area of knowledge.  If they are healthy and active in the disk management utility, then that's all that I know these should be reported.

  As for the graphics drivers...

  Download and install this free utility for files.

  http://www.7-zip.org/

  After installing 7 - zip, right-click on the graphic driver file and select 7 - zip from the list of options.

  Choose 7-zip to extract to: and leave it to unzip the file in a folder.  I have it extracted the file name of the file.

  Then just follow the rest of my instructions to install the driver.

  Of course that you you first go to where 7 - zip extract the folder and continue from there.

• Pro9 Acrobat on Mac suddenly will not print pdf unless I put it on the Image to print.  Downloaded drivers for printer Canon updated and rebooted - same problem.  Problem appeared after update of Adobe, but not sure we - in the last 45 days.

  Acrobat 9 pro, suddenly will not print pdf except for the print image.  Begun in the last 45 days after the update from Adobe.  Have installed drivers for Canon updated and rebooted, but no change.

  If you look at system requirements for Acrobat 9 for Mac, you will see that it is only compatible with Mac OS X v. 10.4.11 or 10.5.

• Can I put a PSE13 on more than 1 computer, for example, a laptop computer and a HP?

  Can I install PSE13 on several computers, for example, a gateway and a laptop?

  Yes, individual owners may install and activate, until, two computers at a time.

• Debian 5.0 host and Client, network problems

  I have a system Debian 5 (Lenny) as a host for VMware Server 2.0.1 with a configuration ethernet servile (bond0 with Robin balancing).

  This host is the ping requests etc. without problem by any computer in the network and vice versa. This host gets its IP address of a DHCP server and appears very well.

  On this host, I run a virtual client, also Debian 5 (Lenny), with an ethernet in Bridge mode connection.

  This host gets its IP from DHCP Windows without problem and is also listed correct

  The host can ping the client without problems. The client cannot ping the host: ping packets 1 in 10 get through.

  Same story for ping any other computer on the network and vice versa (ping the virtual client from any computer).

  A very small amount of packets through. Can someone help me?

  I'll give you the basic information (see images) for host and virtual client.

  Threesa wrote:

  I changed to mode 5 (transmission of balance) and rebooted, but no progress so far: s

  It was a general indication. If you use a NIC team, no matter whether you use VMware, you use BLT if your switches do not support a protocol group.

  The manual on page 238 describes only for Windows is told by the way.

  .. .and some general tips like this: VMware has not tested and does not support the network adapter teams with

  VMware Server on Linux hosts. »

  Would it because I listed the OS as Debian 4 like Debian 5 was not available in the drop-down list?

  It is a line that wraps a LOT in the newspaper for vmware: cannot find Debian conversion type: vim.vm.GuestOsDescriptor.GuestOsIdentifier

  I do not think because if the problem is related to the link it is not related to the prompt (you can install a Windows client for example who is facing the same problems then).

  I thought back to a NETWORK card to check that your installation works in general. If this is the case, we can try to get the liaison work.

  If you found this information useful, please consider awarding points to 'Correct' or 'Useful' responses Thank you!!

  AWo

  VCP / vEXPERT 2009

  Published by AWo

• blue screen nvlddmkm.sys for nVidia GeForce 9500 M on studio dell XPS 1340. recently upgradeed to windows 7, fine for a while but now cela and has many problems: BSOD, freezing, CPU utilization more... I DO __HOW FIX IT?

  Hi, well bad get right to it. I have a dell studio XPS 1340 and have recently upgraded to Windows 7 last week. everything was fine until last Monday. When I switched high performance mode for my battery, my nVidia card also goes to Boost Performance. but this time, I got a blue screen with this:

  nvlddmkm.sys

  PAGE_FAULT_IN_NONPAGED_AREA

  Since then I tried to update the video driver from the dell site and even the nVidiasite. one of them gives me a blue screen as soon as I get to the windows login screen. and the other divides my GeForce 9500 M into its two parts > GF 9400 MG + GF 9200 AMS. When this happens, I can't use the nvidia Control Panel and I can't go to boost performance. I have uninstalled and installed these drivers in safe mode too, but no luck. I system restored before the weekend, when everything was fine, but still the same problem. so now, I have the driver 8.15.11.8633 version

  other side effects I've noticed is that Skype does not work either. When I first upgraded to win 7, Skype has worked well. but now, when I run a video or normal call, my computer completely freezes. In addition, the games I play seem to decrease in performance. I used to be able to play very good Burnout Paradise, but now there is a significant drop in fps. also, the computer seems to use more cpu and heats more quickly. The battery life has decreased too. and when I use windows media center to connect with my xbox360, my phone freezes when I try to access a video.

  I tried the diagnostics start and the only problem was:

  Error code: 0F00:133 media suitible C Msg:No drive is present

  and today, I used the windows debugger and it came with it. im sure this is good information, but I don't know how interperate it. Please help and thanks in advance!

  Microsoft (R) Windows debug 6.11.0001.404 AMD64 Version
  Copyright (c) Microsoft Corporation. All rights reserved.

  Loading dump file [C:\Windows\Minidump\111409-21434-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: SRV * c:\debug_symbols* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  The kernel version of Windows 7 7600 SQUARE free x 64
  Product: WinNt, suite: TerminalServer personal TerminalServer
  By: 7600.16385.amd64fre.win7_rtm.090713 - 1255
  Computer name:
  Kernel base = 0xfffff800 '02e0d000 PsLoadedModuleList = 0xfffff800' 0304ae50
  The debugging session: 11:03:52.777 sat 14 Nov 2009 (GMT-5)
  System Uptime: 0 days 1:03:33.572
  Loading the kernel symbols
  ...............................................................
  ................................................................
  .......................................
  Loading user symbols
  Loading unloaded module list
  .......
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Bugcheck 50, {fffff88007000000, 0, fffff880047d5b1e, 0}

  Cannot load the image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, 0n2 error Win32
  WARNING: Unable to verify timestamp for nvlddmkm.sys
  ERROR: Module load completed but symbols can be loaded for nvlddmkm.sys

  Could not read the name of the problem driver
  Probably caused by: nvlddmkm.sys (nvlddmkm + 135b1e)

  Follow-up: MachineOwner
  ---------

  KD >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  PAGE_FAULT_IN_NONPAGED_AREA (50)
  Invalid system memory was referenced.  This cannot be protected by try-except,
  It must be protected by a probe.  In general, the address is simple bad or it
  pointing to freed memory.
  Arguments:
  Arg1: fffff88007000000, memory referenced.
  Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
  Arg3: fffff880047d5b1e, if not zero, the address of the instruction that refers to bad memory
  address.
  Arg4: 0000000000000000, (reserved)

  Debugging information:
  ------------------

  Could not read the name of the problem driver

  READ_ADDRESS: fffff88007000000

  FAULTING_IP:
  nvlddmkm + 135b1e
  fffff880'047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4]

  MM_INTERNAL_CODE: 0

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  BUGCHECK_STR: 0 X 50

  Nom_processus: System

  CURRENT_IRQL: 0

  TRAP_FRAME: fffff88009d7fdf0-(.trap 0xfffff88009d7fdf0)
  NOTE: The frame trap does contain not all registers.
  Some registry values can be set to zero or incorrect.
  Rax = fffff88007000000 rbx = 0000000000000000 rcx = 0000000000000000
  RDX = fffffa80057a7270 rsi = 0000000000000000 rdi = 0000000000000000
  RIP = fffff880047d5b1e rsp = fffff88009d7ff88 rbp = 0000000000000000
  R8 = 0000000000000000 r9 = 0000000000000000 r10 = 0000000000000003
  R11 = fffffa80057a7298 r12 = 0000000000000000 r13 = 0000000000000000
  R14 = 0000000000000000 r15 = 0000000000000000
  iopl = 0 nv up ei pl zr po nc
  nvlddmkm + 0x135b1e:
  fffff880 '047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4] ds:5110:fffff880' 07000000 =?
  Reset the default scope

  LAST_CONTROL_TRANSFER: from fffff80002efe1e4 to fffff80002e7ef00

  STACK_TEXT:
  "fffff880 '09d7fc88 fffff800' 02efe1e4: 00000000'00000050 fffff880 ' 07000000 00000000 00000000' fffff880 ' 09d7fdf0: nt! KeBugCheckEx
  fffff880 '09d7fc90 fffff800' 02e7cfee: fffff880 00000000'00000000 00000000'00000000 00000000'00000000 ' 047d60b0: nt! : FNODOBFM: 'chain' + 0 x 42907
  fffff880 '09d7fdf0 fffff880' 047d5b1e: fffff880'04824f5e fffff880'04 c 72260 00000000'00000000 00000000'00000001: nt! KiPageFault + 0x16e
  fffff880 '09d7ff88 fffff880' 04824f5e: fffff880'04 c 72260 00000000'00000000 00000000'00000001 00000000'00000000: nvlddmkm + 0x135b1e
  fffff880'09d7ff90 fffff880'04 c 72260: fffffa80 00000000'00000000 00000000'00000001 00000000'00000000 ' 04ef9000: nvlddmkm + 0x184f5e
  fffff880 '09d7ff98 00000000' 00000000: 00000000'00000001 00000000'00000000 fffffa80 '04ef9000 fffffa80' 057a 7270: nvlddmkm + 0x5d2260

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  nvlddmkm + 135b1e
  fffff880'047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4]

  SYMBOL_STACK_INDEX: 3

  SYMBOL_NAME: nvlddmkm + 135b1e

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: nvlddmkm

  Nom_image: nvlddmkm.sys

  DEBUG_FLR_IMAGE_TIMESTAMP: 4a4fbef6

  FAILURE_BUCKET_ID: X64_0x50_nvlddmkm + 135b1e

  BUCKET_ID: X64_0x50_nvlddmkm + 135b1e

  Follow-up: MachineOwner

  Hi anchit02,

  Thanks for posting.

  The page fault has a high probability to be RAM or hard drive related.

  You can test the computer memory using the memory diagnostic tool.

  You can start the memory Diag tool by clicking the ORB start and type 'Memory diagnostic tool' in the search box, clicking on the entry that is displayed.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Blue error screen - fltmgr.sys - equipment and training

  Recently, I had 2 BSOD, they are all related to the fltmgr.sys, I know not how to do cease to happen. Help, please!

  The log files have been generated by the tool of diagnosis of SF, zipped and uploaded:

  http://www.SevenForums.com/attachments/crashes-debugging/239595d1351846318-blue-screen-death-FltMgr-sys-sf_02-11-2012.zip

  ==================================================
  Dump file: 110112-22152 - 01.dmp
  Crash time: 21:41:05 11/01/2012
  Bug Check String: PAGE_FAULT_IN_NONPAGED_AREA
  Bug check Code: 0 x 00000050
  Parameter 1: fffffa80'081 c 5066
  Parameter 2: 00000000'00000000
  Parameter 3: fffff880'02c5c5ae
  Parameter 4: 00000000'00000000
  Caused by the driver: fltmgr.sys
  Caused by the address: fltmgr.sys + b 22, 00
  Description of the file:
  Product name:
  Company:
  Version of the file:
  CPU: x 64
  Plant address: ntoskrnl.exe + 705c0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\110112-22152-01.dmp
  Number of processors: 4
  Main version: 15
  Minor Version: 7600
  Size of the dump file: 262 144
  ==================================================

  ==================================================
  Dump file: 110212-22105 - 01.dmp
  Crash time: 11/02/2012-19:22:43
  Bug Check String: PAGE_FAULT_IN_NONPAGED_AREA
  Bug check Code: 0 x 00000050
  Parameter 1: fffffa80'183e6052
  Parameter 2: 00000000'00000000
  Parameter 3: fffff880'018f45ae
  Parameter 4: 00000000'00000000
  Caused by the driver: fltmgr.sys
  Caused by the address: fltmgr.sys + b 22, 00
  Description of the file:
  Product name:
  Company:
  Version of the file:
  CPU: x 64
  Plant address: ntoskrnl.exe + 705c0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\Windows\Minidump\110212-22105-01.dmp
  Number of processors: 4
  Main version: 15
  Minor Version: 7600
  Size of the dump file: 262 144
  ==================================================

  Associated with your ESET (not fltmgr.sys) I delete and replace by Microsoft Security Essentials at least to test.

  You also need to update this driver.
  FNETURPX. SYS 03/10/2008 22:27:02

  http://download.ESET.com/Special/ESETUninstaller.exe

  Should be run in safe mode.

  Read all about it here

  http://KB.eset.com/esetkb/index?page=content&ID=SOLN2289

  http://www.Microsoft.com/security_essentials/

  How to find drivers:
  -Google search for the name of the driver
  -compare Google results with what is installed on your system to determine on what device/program, it belongs to
  -Visit the web site of the manufacturer of the hardware or program to get the latest drivers (do not use Windows Update or Device Manager Update Driver function).
  s ' there is difficult to locate them, post back with questions, and someone will try and help you find the right program

  The most common drivers are listed on this page: driver reference

  http://www.carrona.org/dvrref.php

  http://SysNative.com/drivers/

  -Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.htm

• BSOD Fltmgr.sys, overclock, no .dmp files win7

  Hello

  I searched and read several threads that would solve these problems, but I might be too dumb to understand, what I'm supposed to do, so I ask for your help.

  For a long time (over 4 years), I've known problems of occasional graphics drivers, where the driver just stopped working, but he always managed to restart what it itself, so I didn't bother from time to time.

  Lately, but I got a lot of blue screens and failure to start my computer (it crashes at startup), and I don't know why, all of a sudden happens or if he could have mentioned something to do with the old graphic problem.

  Blue screens, I had sometimes tell me something different:

  -fltmgr.sys works not properly

  -SYSTEM_SERVICE_EXCEPTION.

  -"a holding operation, attachment process, or yield was attempted to a DPC routine."

  -PAGE_FAULT_IN_NONPAGED_AREA

  -IRQL_NOT_LESS_OR_EQUAL

  Sometimes the word computer: "System has experienced failures starting due to the overclocking." And I don't know anything about overclocking or how to enable or disable.

  I ran the test I could think. Test the RAM, disk hard test and whatnot, but it doesn't seem to help me, and above all my computer does not seem to make the dump files (the folder is empty) even though I made sure the settings has been correct (nucleus of 256 k, systemroot%/minidump %).

  I feel lost on what to do, and I'm willing to try anything. I am now in safe mode in fear of a bsod. They appear generally within 5-20 minutes after the start.

  I downloaded a few files I think could be useful in a folder in google reader:

  https://drive.Google.com/open?ID=0ByCVGAbKrY3tcHR4aHF4ZUFsWm8

  The info.txt system is in my own language (Danish), but I don't know how to make an English version.

  I'm using Windows 7 Home Edition

  Version 6.1.7601 Service Pack 1 Build 7601
  Gigabyte Technology Co., Ltd. system producer.

  GA-770TA-UD3 system model

  PC x 64 SystemType
  Processor AMD Athlon (TM) II X 4 965 processor, 3415 Mhz, 4 Kerné (r), 4 Logisk (e) processor (er)
  Award BIOS-version/dato Software International, Inc. F1, 19/11/2009
  SMBIOS version 2.4

  Thank you for your help. I would like to know how to give you more information. Thank you.

  Kind regards

  Emil

  Well the most recent crash was on iusb3xhc.sys again.  Completely remove you the last time?  The current driver is dated 2012 and I suspect that there is a newer driver.  You will need to check with Intel (the developer).

  I am happy to continue to do that with you, but at some point, you can do a clean install of the operating system.  You can also contact Sibelius to see if there are updates, patches, etc.

  I still don't know that it's JUST the music notation software, in fact if she is at all.